Cleveland Clinic Lutheran Hospital is a 204-bed acute-care facility offering sophisticated technology and advanced medical care within an intimate and friendly environment. The hospital provides leading-edge treatments and advanced research and surgery, with specialties in orthopaedics and spine, behavioral health and chronic wound care.

Lutheran Hospital's Emergency Department provides the highest level of quality care to our patients. Nearly 25,000 people visit the Emergency Department at Lutheran Hospital each year. Lutheran Hospital completed their $17.5 million emergency department expansion in 2015. The expansion doubled the size of the current emergency department to 14,000 square feet and will add seven beds, making a total of 21 beds, each with their own private room. Other features of the expansion include six behavioral health rooms with rolling walls to stow medical equipment for patient safety, more visible entrance, split-flow triage and treatment area to expedite patient care, aAdditional X-ray machine and CT equipment to provide faster testing, as well as built-in decontamination room for emergency preparedness

Contacting Lutheran Hospital Medical Direction Staff

Communication is a vital part of any EMS Medical Direction System. Knowing whom to contact when you need medical direction/issues is vitally important and can be aggravating at times. Listed below are the various Medical Direction facilities as well as the Medical Directors and EMS Coordinators responsible for medical direction. Please feel free to contact the appropriate EMS Coordinators if you have questions related to your scope or practice, protocols or any other operational issues.

Lutheran Hospital EMS Director

Bill Sillasen

Bill Sillasen, RN, BSN, NREMT-P, EMS-I
Regional EMS Administration
Emergency Services Institute

Bill Sillasen serves as the Cleveland Clinic’s EMS Director, a position he has held since 2003. Prior to Cleveland Clinic, he was the Director of EMS and Safety for 13 years at St. John’s Medical Center in Westlake. Bill retired from the Bay Village Fire Department in 2005 after 26 years of service where he held the rank of Lieutenant and was the department’s EMS Coordinator. Bill has been a certified EMS Instructor since 1995 and a registered nurse since 1984 and holds a bachelor’s degree in nursing. Prior to moving into EMS management, he worked as a part-time nurse in several emergency rooms on the Westside.

Continuing Education

Continuing Education

EMS Continuing Education classes are scheduled and conducted at the respective Fire Departments listed under our Medical Direction as well as at Lutheran Hospital.

All pre-hospital personnel within this medical direction are welcome, please call the respective department prior to coming, to make sure the class has not been changed. Any other questions can be directed to Bill Sillasen, RN, EMT-P, EMSI - Regional EMS Coordinator Administration/Educator, at 216.476.4313.