Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Thomas and Sue Rice share a special moment after his appointment. (Courtesy: Cleveland Clinic)

Helping a Patient with Complex Needs Transition from Pediatric to Adult Medical Care

Oct 9, 2019

“I remember that I once feared so greatly these days that I'm living in now. But it's not nearly as frightening when you have people walking alongside you and a good medical home with all the doctors in one place — and they talk to each other. That's tremendous.”
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Woman Loses 130 Pounds and Reverses Heart Failure by Using Food as Medicine

Woman Loses 130 Pounds and Reverses Heart Failure by Using Food as Medicine

Oct 3, 2019

“Once you understand how food affects your body, you won’t go back to eating a standard American diet. I have a whole new life now. Before, I couldn’t climb stairs. Now I run up them.”
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The Bacho Family (Left to Right: Robin, Edddie and Ed)

Baby Blues Turn to Joy for Couple Struggling with Infertility

Oct 2, 2019

“We had a good experience at the Fertility Center. It definitely was a team effort! Our doctors were empathetic, explained everything, and never once said, ‘stop.’ They had to deliver hard news throughout our time, and Dr. Austin held my hand the whole time when I had a miscarriage after the first IVF. My main message to other women is, ‘Don't give up hope!' ”
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