Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care. Ranked by US News & World Report as the #2 hospital in the nation for 2016-17, we are working harder every day to achieve that goal.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

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Gamma Knife Procedure Gives Patient Hope

Nov 14, 2017

“I’ve gone through a lot every year, whether it’s radiation or surgery... I’m so glad that Dr. Chao wanted me to wait for this new machine, said it would be better for me and I didn’t have to have that head brace bolted to my skull. The procedure was maybe 11 or 12 minutes and it was done. No different from an MRI.”
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Out of Town Heart Patient Uses New Technology For Treatment

Nov 3, 2017

“I know doctors are under pressure to see many patients, but Dr. Tarakji told me he had as much time as I needed. We talked until I couldn’t think of any more questions.”
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Physician Father and Son Encourage Other Men to MENtion It

Oct 4, 2017

“When it comes to health, I think as men we like to say I’d rather not know. In my case, I needed to know in order to make the right decision for me.”
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