Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care. Ranked by US News & World Report as the #2 hospital in the nation for 2016-17, we are working harder every day to achieve that goal.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

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Indiana Woman Can See Her Physician With the Click of a Button

Jul 11, 2018

“If someone was thinking about using Express Care Online, I’d say ‘What are you waiting for? Your time is valuable!’"
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Twenty-Four Years After Donating a Kidney, Mother Inspires Daughter to Do the Same

Jul 10, 2018

“When it became clear I would be a suitable candidate, I felt comfortable. I was glad to give my cousin a chance.”
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Inseparable Sisters Join Fit Youth and Learn Lifetime Health Habits

Jun 27, 2018

“Fit Youth was an amazing program that inspired me to inspire my children to make healthy choices. We went through this journey together.”
Read Story
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