Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Laura Bray is the world's first person to undergo a single port robotic surgery for kidney transplant. (Courtesy: Cleveland Clinic)

Single-Port Robotic Kidney Transplant Eases Recovery

Nov 13, 2019

“The incision was vertical, below my belly button; I could barely see it. I didn’t have to take any pain killers or anything.”
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Chuck and Mike

4th Angel Mentoring Turns Cancer Patients into Friends

Nov 4, 2019

“The mentoring starts with one phone call. Then the relationship takes its own course. Cancer patients have support from doctors, nurses, family and friends. But sometimes they just want to talk to someone who has been through it too.”
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Abraham Aviv with his daughter Shiri and her boyfriend, Nikko. (Courtesy: Cleveland Clinic)

Minimally Invasive Transplant Surgery is Transformative for Living Liver Donor’s Recovery

Oct 30, 2019

“He’s young, strong -- who would want to do this? But he insists. He says, ‘You need it. And I’m ready.’”
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