Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.

Patient Information

View All Patient Resources

Featured Resources

Visitor Information

VIEW ALL VISITOR RESOURCES

Featured Resources

Billing & Insurance

Billing & Insurance

Accepted Insurance

Review a list of accepted insurance plans at Cleveland Clinic.

Billing & Finance

Find billing information and financial assistance, plus FAQs.

Financial Assistance

Eligibility guidelines for financial assistance.

Pay Your Bill Online

Manage and pay your hospital bills online using MyAccount Online Bill Pay.

Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Lodging

Hotels and lodging options, both short-term and long-term.

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

Why Choose Cleveland Clinic

Why Choose Cleveland Clinic?

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options

Patient Stories

Patient Stories

Alayna and Nate's mom insisted paramedics take Nate to Cleveland Clinic when he suffered a stroke.

Groom Suffers Stroke At Wedding, Recovers After Surgeons Remove Clots

Nov 30, 2021

“Nothing stands out to me as being a challenge anymore. Physically I don’t have any mobility issues or gait concerns.”

Kalil Masri spent 230 days in the hospital from complications related to COVD-19.

Doctor Hospitalized 230 Days From COVID-19 Receives Double-Lung Transplant

Nov 29, 2021

“If a vaccine had been available for me, maybe if I had gotten COVID I would have had milder symptoms and not ended up needing a transplant.”

Bernie Martin at car show after successful oral cancer jaw surgery at Cleveland Clinic.

Pennsylvania Man Gets Back on the Race Track After Oral Cancer Treatment

Nov 19, 2021

“Because of the care I received, I healed beautifully, my mind was eased and I’m back doing what I love.”