Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Emma when she was born and in 2019. (Courtesy: Lisa Goodson)

9-Year-Old is All Smiles after Multiple Surgeries to Repair Bilateral Cleft Lip and Palate

Sep 19, 2019

“She’s always happy and smiling, and brings so much joy into the lives of others. We can’t go for a walk in the neighborhood without someone calling out to Emma. Everyone loves her.”
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Trach Removal Brings Independence to 6-year-old Lorain Boy | Cleveland Clinic

Trach Removal Brings Independence to 6-year-old Lorain Boy

Sep 12, 2019

“Cleveland Clinic was always there, even at the toughest times, to help us get through anything. He’s not just a number at Cleveland Clinic, he’s a special person there.”
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Mike Balla

Dad Went to Doctor for a Bad Bug Bite, the Diagnosis Was Leukemia

Sep 5, 2019

“The hour it takes to go get a checkup could help prevent months of health problems. You may think you don’t have time for that. But it’s not true. If you don’t go to the doctor, you may have a much bigger problem.”
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