Coronavirus: Check here for latest testing information, visitor restrictions + service changes.

Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Visitor Restrictions

What visiting restrictions are in place? For all hospital locations in Ohio and Florida, we are restricting ALL visitors.

Exceptions will be made for the following patients: pediatric patients (1 visitor), labor and delivery patients (1 visitor), end-of-life circumstances (patient’s care team will discuss with their family). All other visitors will be asked to leave the hospital. For all family health centers, medical office buildings and physician offices in Ohio and Florida, we are restricting visitors as well.

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Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

COVID-19 patient Nic Brown wrote a heartfelt message to his Cleveland Clinic caregivers after leaving the intensive care unit.

COVID-19 Patient Writes Inspiring Message on Glass to Caregivers

Mar 28, 2020

“Every day I was there, especially when I was on a ventilator and full life support, the staff would write on the window the goals for me to try and reach each day. One day someone wrote, 'We will get you home.”
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Harper eating cashew butter during one of her test sessions at Cleveland Clinic Food Allergy Center of Excellence.

Child With Peanut Allergies Turns to Same Food to Build Tolerance

Mar 9, 2020

"Exposing Harper to little bits of peanuts everyday, as long as the reaction remains mild and doesn't progress, will help her overcome the allergy so she doesn't have it as an adult." 
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Cheryl West reading a book in her kitchen

Patient’s Ability to Speak, Eat and Chew Is Restored After Cancer Treatment

Mar 9, 2020

“The doctors were great, and very patient with me. I did everything they told me to do to keep my strength up and take care of my mouth. They kept me going.”
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