Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Lucy Mageors sits on her bed at home.

Immunotherapy for Rare Form of Epilepsy Revives Young Girl

Nov 29, 2019

“She was a different kid. She was running through the house and jumping off the couch, which she never did.”

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Sara with her family at her oldest daughter's graduation. (Courtesy: Sara Whitlock)

Stage 4 Lung Cancer Patient Thrives with Gene Therapy

Nov 25, 2019

“I’m able to do almost everything I want to do. I’m not hiking mountains and running 5Ks, but I’m hanging out with my family and sending my kids off to college. Life is good!”
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Florida Patient Finds Relief from Debilitating Shoulder Pain with Minimally Invasive Surgery

Florida Patient Finds Relief from Debilitating Shoulder Pain with Minimally Invasive Surgery

Nov 25, 2019

“I was so happy to be in such good hands. One of the biggest worries when you move to a new place is how to find the best doctors. I had nothing but wonderful care at Cleveland Clinic.”
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