Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care. Ranked by US News & World Report as the #2 hospital in the nation for 2016-17, we are working harder every day to achieve that goal.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

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Bariatric Surgery Patient Sheds Pounds and Defeats Diabetes

Feb 22, 2018

“It helped going in to know that I had the best on my side. The team was, and continues to be, there for me. Eight years out, and they are still there for me. It hasn’t been an easy process, but with a positive attitude and sticking to doctor’s orders, I’ve never felt better in my life.”
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Nurse Gets Second Chance at Life After Bariatric Surgery

Feb 22, 2018

“Quite honestly, I didn’t know what to expect, but when I sat down with Dr. Schauer, I knew it was going to be different. He was the only doctor who ever told me he wouldn’t just do surgery. He said I needed to be educated as to all aspects of what surgery would entail.”
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Virtual Visits Become Lifeline for Patient with Narcolepsy

Feb 20, 2018

“She knows the brain better than anybody else, as far as I’m concerned. She understands how I’m stuck with these medications and continues to help me search every avenue, including endocrinology and functional medicine.”
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