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Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Accepted Insurance

Review a list of accepted insurance plans at Cleveland Clinic.

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Billing & Finance

Find billing information and financial assistance, plus FAQs.

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Financial Assistance

Eligibility guidelines for financial assistance.

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Pay Your Bill Online

Manage and pay your hospital bills online using MyAccount Online Bill Pay.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

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About Cleveland

Learn more about the city we call home.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic?

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Beth and Jim Holladay have been married for 45 years.

Shared Love of Music Helps Husband and Wife Navigate Alzheimer’s Disease

Sep 21, 2021

“I like the singing and getting to choose a song from the list Becky created. It makes you feel really pleasant, without any of the woes that are around you.”
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The chain started with a altruistic donor, who just felt called to donate to someone in need. (Courtesy: Cleveland Clinic)

Three-Pair Kidney Swap is Transforming for Recipients and Donors

Sep 15, 2021

“You have the chance to save someone’s life or dramatically improve the quality of someone’s life. Dialysis is no way to live, and it’s actually puzzling to me that I waited so long to do this. It’s a big commitment, but it’s very safe.”
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Doctors diagnosed John Paul with Ewing's sarcoma.

Young Man Soldiers On After Being Diagnosed With Ewing’s Sarcoma

Sep 10, 2021

“I want to inspire people to not accept the limits that are set for them.”
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