Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care. Ranked by US News & World Report as a top U.S. hospital for 2018-19, we are working harder every day to achieve that goal.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Jim and Amanda see each other first time a day after their successful kidney transplant surgeries. (Courtesy: Amanda Egli)

By Her Father’s Grace, Mom of Three Has a New Kidney

Jun 14, 2019

“Dr. Wee called me ‘father of the year,’ but I don’t feel that way. What father, if in good health, wouldn’t give his kidney to his child?”
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Vietnam veteran Charlie Morris golfs with his son and grandson at Challenge Golf.

Veteran Shot in Head Overcomes Disabilities, Golfs with Son and Grandson

Jun 12, 2019

"It's not just about golf. It's about family and having a sense of purpose."
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Monica Kress, before and after undergoing bariatric surgery at Cleveland Clinic Akron General

Enjoying an Active, Pain-free Life Thanks to Weight Loss Surgery

Jun 7, 2019

“Even though I was an athlete, I’d always had a bit of a weight problem, but it wasn’t a big deal when I was younger... the surgery gave me back my belief in myself. And my knees don’t hurt anymore!”
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