Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care. Ranked by US News & World Report as a top U.S. hospital for 2018-19, we are working harder every day to achieve that goal.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

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One Easy Treatment Stops Woman’s Spine Tumor and Relieves Neck Pain

Oct 23, 2018

“I can’t say enough good things about SRS. My neck used to hurt so badly that I could barely dress myself. Now I can hardly remember what that felt like.”
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Patient Dressed as Batman Celebrates Last Day of Cancer Treatment

Oct 22, 2018

“I know men are often slow to get treatment, but I’m glad I went to the doctor as soon as I noticed my symptoms. I hope all men will do as I did — just swallow their pride and go see the doctor.”
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New Orleans Woman With Rare Disease Gets Second Chance at Life

Oct 17, 2018

”Throughout the program I cried, laughed and learned from patients and caregivers. The program changed my mindset and taught me how to live with CIPO. It was the first time I realized I could actually live with this rare disease.“
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