Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care. Ranked by US News & World Report as a top U.S. hospital for 2018-19, we are working harder every day to achieve that goal.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Jordan Pitlor, Cleveland Clinic Children's NICU patient, graduates from Purdue University.

Lifeless Baby Born Without Heartbeat Defies Odds, Becomes Purdue Graduate

May 10, 2019

“The nurses told me later how you simply refused to give up, and that if anyone could succeed, you could."
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Lifelong health issues can’t keep Medina man down.

Lifelong Health Issues Can’t Keep Medina Man Down

May 10, 2019

“I wouldn’t be here without the great care I’ve received at Medina Hospital. Everyone there is fantastic. The nurses, who are my support group, are amazing – they don’t get enough credit for all they do.”
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Heather Sherman and Jeff West at Cleveland Clinic Florida

Altruistic Florida Organ Donor Sparks Multi-state Transplant Chain

May 7, 2019

“It’s hard to believe that one person could make such an impact. It’s unbelievable to me to think that I have saved a life.”
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