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Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Accepted Insurance

Review a list of accepted insurance plans at Cleveland Clinic.

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Billing & Finance

Find billing information and financial assistance, plus FAQs.

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Financial Assistance

Eligibility guidelines for financial assistance.

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Pay Your Bill Online

Manage and pay your hospital bills online using MyAccount Online Bill Pay.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic?

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Dorinda Jones has been a patient at Cleveland Clinic for more than 65 years. (Courtesy: Cleveland Clinic)

"Blue Baby" Born with Severe Heart Defects Thrives Over 65 Years

Feb 28, 2021

“My getting from the hills and dirt roads of Tennessee to Ohio is a thread and Cleveland Clinic is a thread, and then God brought the two threads together, with his thread, tied them up and we've been together ever since.”
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Daphne getting blood drawn at an appointment, at Cleveland Clinic.

Woman Walks Again After Effective Treatment for Rare Blood Disorder

Feb 25, 2021

“I just felt myself getting stronger and stronger every day, and I do everything Dr. Khouri asks. I exercise, take my vitamins and eat right. Now, I’m back to 95% of where I was before.”
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Surgeons prepared for Russell's complex surgery using a 3D-printed replica of his heart. (Courtesy: Russell Moore and Cleveland Clinic)

3D-Printed Heart Helps Surgeons Plan Complex Surgery

Feb 19, 2021

“If it can make the surgeon’s job better and more efficient, and ease the patient’s mind, I’m all for it.”

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