Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Ross Wyse, a reitred executive, pirctured with his family. (Courtesy: Cleveland Clinic)

Minimally Invasive Whipple Procedure Helps Man Beat Pancreatic Cancer

Feb 27, 2020

“I thought I was going to Cleveland Clinic only for a second opinion. But now I’ve referred three other people from my area, and they’ve had or scheduled surgeries with Dr. Walsh too."
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Paige and her son, Josh, at his college graduation. (Courtesy: Paige Jerome)

Mom Thinks She Has Bronchitis, Learns She Needs Heart Transplant

Feb 26, 2020

“In a very terrible situation, I felt safe and secure. I just felt like, that night, the doctors and staff knew the right thing to do.”

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Laura Chapman was diagnosed with aplastic anemia (AA), a bone marrow failure syndrome, where the bone marrow does not produce enough blood cells.

Lifesaving Care Helps Woman Recover from Rare Disease

Feb 25, 2020

“Dr. Patel is so energetic and positive. She explained in simple terms what was happening, and what she was going to do.”
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