Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care and we are working harder every day to achieve that goal. Cleveland Clinic is ranked as one of the nation's top hospitals by U.S. News & World Report.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Teen amputee overcomes cancer, makes resilient comeback.

Teen Amputee Overcomes Cancer, Makes Resilient Sports Comeback

Jan 22, 2020

“I’m happy I have a prosthetic leg. I wouldn’t be getting the opportunities I have today without it.”

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Return to Sports Program Gets Patient Back on Pitch

Return to Sports Program Gets Patient Back on Pitch

Jan 15, 2020

“I improved beyond my injury thanks to the Return to Sport Program, and I’ll tell anyone with an ACL injury looking to get back to an active lifestyle to try it.”
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From Cancer to CrossFit, Patient Overcomes Rare Cancer

From Cancer to CrossFit, Patient Overcomes Rare Cancer

Jan 15, 2020

“Post care has been unreal. I have a direct line to Dr. Koyfman. I can text him anytime; it’s so helpful to have my doctors in my back pocket.”
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