Patients & Visitors

We’re here to assist you before, during and after your visit to Cleveland Clinic. Find everything you need to make your visit as pleasant and comfortable as possible.
Billing & Insurance

Billing & Insurance

Insurance

Review a list of accepted insurance plans.

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Billing

Tips to make the billing process run smoothly.

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Financial Assistance

Eligibility guidelines for financial assistance.

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My Account

Manage and pay your hospital bills online.

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Medical Records

Medical Records Information

Access information on how to request a copy of medical records, x-rays and images from us or send medical records into Cleveland Clinic.

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Parking, Lodging & Travel

Parking, Lodging & Travel

Parking

Garage, surface-lot, and valet parking rates and discounts.

Find Parking

Lodging

Hotels and lodging options, both short-term and long-term.

Book Lodging

Transportation

Shuttle, bus, taxi, wheelchair van, and other options.

Get Transportation

About Cleveland

Learn more about the city we call home.

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Not from Cleveland? No Problem.

Not from Cleveland? No Problem.

We can help plan your visit.

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Why Choose Cleveland Clinic

Why Choose Cleveland Clinic

Cleveland Clinic is a nonprofit, multi-specialty academic medical center combining world class clinical care with an outstanding patient experience. Our guiding principle is putting the patient’s needs first in every aspect of care. Ranked by US News & World Report as a top U.S. hospital for 2018-19, we are working harder every day to achieve that goal.

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Get a Second Opinion

Get a Second Opinion

Where you’re treated makes a difference! Research shows that patients have the best outcomes at centers where experienced specialists treat a large number of patients, year after year.

Explore Your Options
Patient Stories

Patient Stories

Evan Mazanec has completely recovered from his Accute Flaccid Myelitis diagnosis in 2014.

Boy’s Miraculous Recovery Offers Hope for Others with AFM

Feb 15, 2019

“We didn’t know what we were going to do. I knew right away it was something neurological, but what?”
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Tony and Jean Carna TAVR patients

Couple Married 64 Years Undergoes Same Treatment for Same Heart Condition

Feb 14, 2019

"We couldn't wait to have the procedure, and now we both feel so much better."
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Parkinson’s Patient is Tremor-free After Deep Brain Stimulation

Parkinson’s Patient is Tremor-free After Deep Brain Stimulation

Feb 13, 2019

“It’s a gift that Cleveland Clinic has given me, and I can’t waste it. If I can help one person make up their mind to move forward and have this procedure done, it’s worth it.”
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