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Visitation and COVID-19 information

At Cleveland Clinic, every employee in every role is considered a caregiver.

It takes the place of the word employee. This recognizes that everything we do, no matter our position, affects patient care and patient experience.

Our Vision

To achieve our vision — to become the best place to receive care and the best place to work in healthcare — we believe it’s vital for our caregivers to take care of themselves and each other.

Every day matters for every caregiver working at one of our hundreds of locations around the world. Every interaction, offering, benefit, resource and conversation have the power to uplift, support and inspire our caregivers.

Caregiver Resources

Below are some resources available to Cleveland Clinic caregivers to help them thrive, learn and grow:

HR Service Center

The HR Service Center is available Monday – Friday, from 7 a.m. to 5 p.m. EST, for caregiver assistance with benefits changes, retirement and life event questions, leave of absence, paychecks, Caregiver Workday and Portal password resets and more.

  • Call us at 216.448.2247 or Toll-Free at 877.688.2247
  • Contact AskHR: Log in at, click the “Access the HR Portal” button under “Announcements,” select "Click HERE to Access the HR Portal," then click the “AskHR” button in the middle of the HR portal homepage.

Occupational Health Services

Cleveland Clinic’s Occupational Health Hotline is available for caregiver assistance with COVID-19 exposures and symptoms, return to work after an illness or injury, flu vaccinations and more.

Health Benefits

The Employee Health Plan (EHP) team is available Monday-Friday, from 8 a.m. to 4:30 p.m. EST to support all aspects of health benefit administration. Visit the Employee Health Plan website to see plan details, manage claims and resolutions and review special benefit or waiver cases.

Caregivers can log in to Caregiver Workday and Portal at to find more information about all benefits.

  • Call us at 216.986.1050 or Toll-Free at 888.246.6648
Well-Being and General Support Resources

Well-being and General Support Resources

Caregiver at her desk counseling another caregiver.

Employee Assistance Program

Cleveland Clinic’s Employee Assistance Program, Caring for Caregivers, provides assessment, short-term counseling and referral services for concerns that are important to caregivers and their families. Services are expert, confidential and provided at no cost to the caregiver.

Find Resources
Two female caregivers smiling.

Take 5 Caregiver Resources

The Take 5 Caregiver Resources summarizes programs that support caregivers’ emotional and spiritual well-being, daily living and personal empowerment.

Learn More
Woman outside checking activity on Apple Watch.

Employee Wellness

The Employee Wellness team creates and delivers programs and events designed to support caregivers’ overall well-being. Their goal is to help caregivers thrive where they are, at any moment in their Cleveland Clinic career. Visit the Employee Wellness website for links to fitness, mindfulness and nutrition resources.

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