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At Cleveland Clinic, every employee in every role is considered a caregiver.

It takes the place of the word employee. This recognizes that everything we do, no matter our position, affects patient care and patient experience.

Our Vision

To achieve our vision — to become the best place to receive care and the best place to work in healthcare — we believe it’s vital for our caregivers to take care of themselves and each other.

Every day matters for every caregiver working at one of our hundreds of locations around the world. Every interaction, offering, benefit, resource and conversation have the power to uplift, support and inspire our caregivers.

Caregiver Resources

Below are some resources available to Cleveland Clinic caregivers to help them thrive, learn and grow:

HR Service Center

The HR Service Center is available Monday – Friday, from 7 a.m. to 5 p.m. EST, for caregiver assistance with benefits changes, retirement and life event questions, leave of absence, paychecks, Caregiver Workday and Portal password resets and more.

  • Call us at 216.448.2247 or Toll-Free at 877.688.2247
  • Contact AskHR: Log in at https://ccf.org/portal, click the “Access the HR Portal” button under “Announcements,” select "Click HERE to Access the HR Portal," then click the “AskHR” button in the middle of the HR portal homepage.

Occupational Health Services

Cleveland Clinic’s Occupational Health Hotline is available for caregiver assistance with COVID-19 exposures and symptoms, return to work after an illness or injury, flu vaccinations and more.

Health Benefits

The Employee Health Plan (EHP) team is available Monday-Friday, from 8 a.m. to 4:30 p.m. EST to support all aspects of health benefit administration. Visit the Employee Health Plan website to see plan details, manage claims and resolutions and review special benefit or waiver cases.

Caregivers can log in to Caregiver Workday and Portal at https://ccf.org/portal to find more information about all benefits.

  • Call us at 216.986.1050 or Toll-Free at 888.246.6648
Well-Being and General Support Resources

Well-being and General Support Resources

Caregiver at her desk counseling another caregiver.

Employee Assistance Program

Cleveland Clinic’s Employee Assistance Program, Caring for Caregivers, provides assessment, short-term counseling and referral services for concerns that are important to caregivers and their families. Services are expert, confidential and provided at no cost to the caregiver.

Find Resources
Two female caregivers smiling.

Take 5 Caregiver Resources

The Take 5 Caregiver Resources summarizes programs that support caregivers’ emotional and spiritual well-being, daily living and personal empowerment.

Learn More
Woman outside checking activity on Apple Watch.

Employee Wellness

The Employee Wellness team creates and delivers programs and events designed to support caregivers’ overall well-being. Their goal is to help caregivers thrive where they are, at any moment in their Cleveland Clinic career. Visit the Employee Wellness website for links to fitness, mindfulness and nutrition resources.

Visit Site

Recognizing the Best Place to Work in Healthcare

To become the best place to work in healthcare, Cleveland Clinic must cultivate time, space and resources for every caregiver to encounter positive experiences, every day. This happens when caregivers connect with each other, thrive in their role, recognize opportunities for development and expand their horizons to innovate and lead. Recognizing and celebrating our accomplishments as individuals, teams and an organization makes a difference to the overall caregiver experience. Below, find recent workplace awards Cleveland Clinic has received.

  • Best Companies for Future Leaders 2024 - Time Magazine
  • 2024 Excellence in HR - Crain's Cleveland Business
  • Leader in Healthcare Equality - Healthcare Equality Index
  • Military Friendly® Employer, GOLD - VIQTORY Team
  • Best Workplaces in Health Care List 2024 – Fortune
  • Top 50 Companies for Diversity - Fair360 (formerly Diversity Inc.)
  • Top Workplaces USA 2024 – Top Workplaces LLC
  • Northeast Ohio Top Workplaces 2024 – Cleveland.com and The Plain Dealer
  • Top 150 Places to Work in Healthcare 2024 – Becker's Hospital Review
  • 2024 Forbes Rankings:
    • America’s Best Large Employers
    • America’s Best Employers in Ohio
    • America's Best Employers for Diversity
    • America's Best Employers for Women
    • America’s Best Employers for New Grads
  • 2024 Smart Culture Award Honoree – Smart Business Magazine
  • Northcoast 99 Award for Top Workplaces in Northeast Ohio (18th year) – Employers’ Resource Council
  • 2023 Top Hospitals and Health Systems – DiversityInc (14th consecutive year listed)
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