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Important Updates

Coming to a Cleveland Clinic location?

Accepted Insurance

Helping patients understand how insurance plans and healthcare benefits affect care access and costs.

Important Updates That May Affect Your Coverage

Are you a UnitedHealthcare member in Florida?

We are discussing a new contract with UnitedHealthcare that may impact your ability to access in-network healthcare from Cleveland Clinic facilities and providers in Florida. If an agreement cannot be reached and you have health insurance through a UnitedHealthcare employer-sponsored or Medicare Advantage plan, your financial responsibility may increase because your insurance may no longer cover Cleveland Clinic care starting November 16, 2024. Find the latest information about our ongoing negotiations with UnitedHealthcare.

Do you have Medicaid or CHIP?

You may need to update some of your information to renew your coverage.

Here are a few steps you might need to take to make sure there aren’t any gaps in your coverage:

  • Look through your contact information and make sure it’s accurate.
  • Watch your mail for a letter.  
  • Fill out a renewal form (if you get one).

If you have questions, you can reach out to your state Medicaid office or visit Medicaid.gov/renewals.

Need help preparing for open enrollment?

To help you prepare for open enrollment, from Nov. 1 - Dec. 15, and to find a plan that matches you and your budget, we’ve engaged licensed independent insurance advisors to help you.

For Ohio residents seeking more information, visit LIG Solutions or call 888.233.7132.

For Florida residents seeking more information, visit eHealth or call 866.629.0964.

Where Do I Get Started?

We know that it can be stressful to navigate the insurance coverage process, but we strive to make it as smooth as possible.

We accept a variety of plans from insurance companies at all of our locations. To verify if your insurance plan is accepted for services across our health system, please review our list of accepted insurance companies below.

If your insurance company is accepted by Cleveland Clinic: Please contact your insurance company to confirm what care is covered by your plan as well as information on copayments, deductibles and coinsurance amounts. See what your out-of-pocket expenses will be using our cost estimator.

If your insurance company is not accepted by Cleveland Clinic: This means your insurance plan is considered out-of-network which can lead to greater out-of-pocket expenses for your care. Please contact your insurance company for more information about what your financial responsibility may be if you choose to receive care at Cleveland Clinic. Find more information about Cleveland Clinic’s out-of-network insurance process.

Where Can I Find Insurance Plans Accepted at Cleveland Clinic Locations Outside of the Greater Cleveland Area?

Which Insurance Plans Are Accepted at Cleveland Clinic?

Below is the list of plans that are accepted at Cleveland Clinic main campus, our family health centers and community hospitals in Northeast Ohio.

The list below is for reference purposes only and is subject to change. Not all plans within the companies listed are considered participating. Always check with your health plan to confirm that Cleveland Clinic is included.

Exchange plans

Also known as the Health Insurance Marketplace®, a service that helps individuals, families and small businesses with medical insurance.

Commercial plans

Health insurance that is typically employer-sponsored or privately purchased.

International plans

Health insurance plans for individuals and families living outside of their home country.

  • Aetna International.
  • Aetna Passport to Healthcare.
  • Anthem (Bupa).
  • Best Doctors.
  • Best Meridian Insurance (BMI).
  • Cigna Global.
  • Coralisle Group (CG).
  • EBIX.
  • Europ Assistance.
  • First Health International.
  • Global Excel Management.
  • Global Health Claims Services.
  • Global Medical Management Inc. (GMMI).
  • Humana (International).
  • MAPFRE.
  • Morgan White.
  • Private Healthcare Systems (PHCS).
  • PKUCare (formerly PingAn Medical Technology).
  • Quality Health Management (QHM).
  • Sanus Health.
  • Seguros Reservas.
  • Southern Health Network.
  • Star Healthcare Network.
  • UnitedHealthcare Global.
  • WorldWide Medical Assurance.

If you do not see your insurance company or Third Party Administrator listed, please contact our Global Patient Services department for assistance.

Medicaid plans

The country’s public health insurance program for low-income families and individuals, including children, pregnant women, seniors and people with disabilities.

Medicare Advantage Plans

The federal government’s health insurance program for people ages 65 and older, and certain younger people with disabilities or kidney failure.

Medicare + Medicaid dual plans

Plans offering both Medicare and Medicaid coverage.

Other plans

Other plans accepted by Cleveland Clinic, including coverage for dental, behavioral health and more.

Transplant plans

Health insurance for those who have received a transplanted organ.

Cost Estimator, Oscar and Virtual Vistis

Older couple looking at computer

How do I estimate how much my procedure will cost?

Want to know the cost of your upcoming surgery, diagnostic procedure or exam? Try our cost estimator. This is an estimate of your out-of-pocket costs for test(s) and/or procedure(s) at Cleveland Clinic. It is not a guarantee of your final bill. Search by category, keyword or CPT code.

Try Our Cost Estimator
Cleveland Clinic doctor on tablet during virtual visit

Is my virtual visit covered by insurance?

Cleveland Clinic provides virtual visits for your convenience and health. Virtual visits are not covered by all insurance plans. In order to fully understand your benefits and potential cost, contact your insurance company and ask if virtual visits are included in your plan and if not, what it may cost you.

Learn More About Virtual Visits
Cleveland Clinic + Oscar

What is Oscar? Health insurance made for you.

Oscar is partnering with Cleveland Clinic to put your health insurance on the same team as you and your doctor. The result: easy, affordable, and guided care. Every Cleveland Clinic + Oscar member will have access to the vast Cleveland Clinic network of physicians, hospitals and specialty care.

Discover a New Healthcare Experience
eHealth + Cleveland Clinic

What is eHealth? Help to find the right Medicare coverage.

Cleveland Clinic has engaged eHealth, an independent insurance broker, to help you find the Medicare coverage that best meets your needs. To speak with a licensed eHealth insurance agent and discuss plans for free with no obligation to enroll, call 1.844.972.2702 (TTY 711) or visit their website below.

Get Started With eHealth
Still Need Help? Speak With a Patient Financial Advocate

Still Need Help? Speak With a Patient Financial Advocate

Schedule a callback time with a Patient Financial Advocate at Cleveland Clinic. You may also contact a Patient Financial Advocate (PFA) directly at 844.500.9451.

SCHEDULE A CALLBACK TIME
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