Making decisions about your health can feel overwhelming. From understanding your diagnosis, to weighing different testing and treatment options, we’re here to help. With a Complex Case Review, patients will receive expert insight into their health challenge, clear explanations of findings, and personalized recommendations for next steps.

The Complex Case Review involves a comprehensive evidence-based evaluation where our team of clinicians, including specialized physicians and nurses, will assess your medical history, diagnostic results, and treatment plans ensuring you and your healthcare providers have a clear understanding of your options.

How it works:

  • You will submit all relevant medical records, diagnostic test results, and treatment plans from your healthcare team for a full review of your health situation.
  • You’ll have a dedicated one-on-one appointment (virtually or in-person) with the appropriate specialist who’s reviewed your case and can guide you through possible next steps (e.g., proceed with the current plan, change the plan, or pursue additional testing).
  • After your appointment, you’ll receive a detailed report with specific recommendations tailored to your health needs which can be shared with your healthcare providers.

Our Team

Contact Us

If you are interested in scheduling a Complex Case Review or would like more information, please contact us at patientexperiencecanada@ccf.org and a member of our team will reach out to make sure that this service is the right fit for you.