Non-English Speaking Individuals
If you feel more comfortable speaking a language other than English, we will provide language interpreters at no charge. This service is provided to patients and their companions at all Cleveland Clinic locations, 24 hours a day, 7 days a week. Both over-the-phone interpreter services and on-site interpreters are accessible.
Deaf and Hard-of-Hearing Individuals
Deaf patients and/or their companions who use American Sign Language (ASL) are provided Sign Language interpreters at no charge. On-site interpreters are available for scheduled appointments at all locations, 24 hours a day, 7 days a week. Video Remote Interpreting (VRI) is also offered at all Cleveland Clinic hospitals and most Family Health Centers. This technology provides quick access to remote ASL interpreters.
If you have received American Sign Language interpreter services at Cleveland Clinic, you can share feedback on your experience by completing this interpreter evaluation form.
For more information about Language Access Services, please call Global Patient Services Dispatch at 216.445.7044.