Billing & Finance

Learn how to pay your bill online. Find billing information and financial assistance for Cleveland Clinic, as well as frequently asked questions.
Questions You May Have Before Your Visit

Questions You May Have Before Your Visit

Is my insurance accepted at Cleveland Clinic?

Cleveland Clinic accepts a wide variety of insurance and contracted managed care plans at our main campus, community hospitals and family health centers.

Find Out if You Are Covered

How do I ensure that I'm not surprised by the amount of my bill?

Use our billing checklist before your visit at Cleveland Clinic to help ensure there are no surprises when you receive your bill.

Prepare for Your Visit

How do I estimate how much my procedure will cost?

Interested in understanding the cost of your upcoming surgery or exam? Try our cost estimator.

Request a Cost Estimate

Does Cleveland Clinic provide financial assistance?

Learn more about how to request financial assistance, as well as the eligibility requirements based on federal guidelines.

Request Financial Assistance
Questions You May Have After Your Visit

Questions You May Have After Your Visit

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How do I understand what's in my bill?

Not sure about what your insurance covers? Having a hard time figuring out your physician and hospital bill?

Understand My Bill
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How do I pay my bill?

We have a variety of options for patients to make payments on their bill, including by phone or online.

View Payment Options
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How do I stop receiving bills by mail?

Eliminate the clutter of paper bills and sign up for paperless billing with MyAccount Online Bill Pay.

Learn About Paperless Billing
Other Questions You May Have

Other Questions You May Have

What are my options if I am not covered?

If your insurance plan is not accepted at Cleveland Clinic, or if you do not have insurance (self-pay), our Patient Financial Advocates can help.

Speak with a Patient Financial Advocate

How do I set up a payment plan?

Cleveland Clinic provides alternative financing options for patients that need help paying their medical bills.

Learn about Zero Interest Payment Plans

How do I find total costs of procedures during my upcoming hospital stay?

Learn more about the total costs incurred for different medical procedures at Cleveland Clinic.

View Patient Price Lists

Where do I find a comprehensive list of charges at each hospital?

We provide comprehensive lists of charges and charges by diagnosis group, also known as a chargemaster or CDM, for each of our hospitals.

Download Comprehensive Hospital Charges
Still need help? Speak with a Billing Representative

Still need help? Speak with a Billing Representative

Billing representatives are available for live chat Monday – Friday from 8 a.m. - 4:30 p.m. You may also contact Customer Service at 216.445.6249 or toll-free at 866.621.6385.

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