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Now scheduling COVID-19 vaccines for ages 5+, boosters and third doses
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COVID-19 vaccine FAQs

Going to a Cleveland Clinic location?
We will not be scheduling non-urgent inpatient surgeries at many Ohio hospitals through Jan. 3, 2022
New visitation guidelines
Masks required for patients and visitors (even if you're vaccinated)

Billing & Finance

Manage your Cleveland Clinic account. Find billing information and financial assistance, plus FAQs.
Planning a Visit?

Planning a Visit?

Is my insurance accepted at Cleveland Clinic?

We accept a wide variety of insurance plans at our main campus, community hospitals and family health centers.

Find Out if You Are Covered

How do I make sure I’m not surprised by the amount of my bill?

Follow these steps before your visit at Cleveland Clinic.

Prepare for Your Visit

How do I estimate how much my procedure will cost?

Want to know the cost of your upcoming surgery or exam? Try our cost estimator.

Get Started

Does Cleveland Clinic provide financial assistance?

Yes. Find federal eligibility guidelines and learn how to request help if you are not able to pay your bill.

See If You Qualify
Questions After Your Visit?

Questions After Your Visit?

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How do I understand what’s in my bill?

Not sure about what your insurance covers? Having a hard time figuring out your physician and hospital bill?

Understand My Bill
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How do I pay my bill?

Find out how to quickly pay your bill by mail, on the phone or online.

Payment Options
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How do I stop receiving bills by mail?

Eliminate the clutter of paper bills by signing up for MyChart paperless billing.

Paperless Billing
Other FAQS

Other FAQS

What are my options if I’m not covered?

If your insurance is not accepted or you don’t have insurance, we can help.

Speak with a Patient Financial Advocate

How do I set up a payment plan?

We offer options for patients who need help paying their medical bills.


How do I find total costs of procedures during my upcoming hospital stay?

Learn more about the total costs incurred for different medical procedures at Cleveland Clinic.

Patient Price Lists

Where do I find a comprehensive list of hospital charges?

We provide comprehensive lists of charges for each of our hospitals.

Download Now

How much does a COVID-19 test cost?

Find cost details from Cleveland Clinic for COVID-19 testing. Because health insurance coverage can change, please also check with your insurance company.

View COVID-19 Test Costs
Still Need Help? Speak With a Billing Representative

Still Need Help? Speak With a Billing Representative

Billing representatives are available for live chat Monday – Friday from 8 a.m. - 4:30 p.m. You may also contact Customer Service at 216.445.6249 or toll-free at 866.621.6385.

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