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Coming to a Cleveland Clinic location?
Starting Aug. 6, please arrive 20 minutes early for all appointments (except at Martin Health) due to a system upgrade.

Visitation and mask requirements

Think you may have COVID-19?
Find out where you can get tested

Need a vaccine or booster?
Now scheduling for ages 6 months and up

A Visitor’s Guide to Main Campus

Every time you walk through our doors, we will treat you and your loved ones like a part of our larger family. It’s our goal to provide you with the best possible experience while you’re with us.

Whether you’re here for yourself, a family member or a loved one, we want you to know that we are here for you.

This guide is here to help you navigate our main campus and its many services. Here, you’ll find information about our services — parking, transportation, food and places to stay the night — to name just a few. We’ll also provide some important phone numbers. And tell you about measures we take to keep our patients and caregivers safe.

While you’re with us, there are also things to see outside of any appointments or procedures. From nearby attractions to our art tours, we’ll connect you to experiences that you can enjoy while visiting Cleveland.

If you have any questions, please call Cleveland Clinic’s Concierge Desk at 216.636.1288 from 9 a.m. to 5 p.m., Monday through Friday.

Thank you for visiting our main campus and coming to us for your healthcare needs.

Visitor Info for Main Campus

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About Cleveland

There’s a lot to see while you’re here – discover what Cleveland has to offer.

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Activities Around Main Campus

Feel free to explore main campus during your visit. We have spots to relax, activities to try and beautiful art to see.

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ATMs & Banking

Our main campus has nine conveniently located ATMs, as well as other nearby banking options.

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Labs

Our full-service, nationally recognized laboratories perform tests quickly and accurately.

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Lodging

We have both short-term and long-term options available for your stay — including hotels and other specialized accommodations.

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Mail, Fax, Phones & Wi-Fi

Whether you need to use a phone, send a fax or piece of mail, we can help you. We also have free Wi-Fi available for you to use during your stay.

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Ombudsman Office

At Cleveland Clinic, your satisfaction is very important to us. Our representatives will listen to your concerns and do what we can to help whenever possible.

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Parking & Valet

Parking can be a headache Which lot is closest to your appointment? How does valet work? Find all your options here.

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Pharmacies

Visit one of our five main campus pharmacies to fill your prescriptions.

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Phone Directory

Find important numbers that you may need when visiting our main campus.

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Police & Security

Our officers are there to make sure you have a safe visit.

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Shopping & Dining

If you need to grab a bite to eat or pick up flowers, we’ve got you covered.

Celebrate a Loved One

Spiritual Services

The Center for Spiritual Care provides for the spiritual and holistic care of patients, families and visitors.

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Transportation

We do our best to ease your worries when it comes to getting to your appointment. We offer complimentary shuttle options for patients.

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Travel Assistance

Not from Cleveland? No problem. We can help plan your visit.

Visitor Guidelines

Visiting a Patient

When you’re visiting a patient at our main campus, we’ll make sure you have the information you need.

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