Patient / Visitor Shuttle

Cleveland Clinic provides complimentary wheelchair capable on-demand and curbside shuttle services within our main campus.

Locations Include:

  • All clinical and non-clinical facilities
  • Three hotels (Intercontinental Hotel, Intercontinental Suites and Holiday Inn)
  • Ronald McDonald House
  • United Cerebral Palsy
  • Cleveland Site Center
  • Rite Aid (10090 Chester Ave)

Ways to Request:

  • Redcoats and Hotel Hospitality specialists
  • Call 216.444.8484 (48484 from internal phone), Option 1
  • Flagdown/hail stopped shuttle


  • Monday – Friday: 4:45 a.m. – 10:00 p.m.
  • Weekend and Holidays: 6:30 a.m – 10:00 p.m.

Covid-19 Precautions

Transportation Services is taking great lengths to ensure patients can still use them safely and easily, including expanded cleaning and safety procedures, masks for all Cleveland Clinic employees and ensuring patients and visitors are practicing social and physical distancing.

Cleveland Clinic Shuttle Cleaning | Transportation Services

Hospitality Shuttle

Complimentary shuttle between:

  • Hope Lodge (Closed for renovations until Sept. 2021)
  • Transplant House of Cleveland
  • University Circle Museums (Art, Natural History, Historical Society, Botanical Garden)

Ways to Request:

  • Call 216.444.8484 (48484 from internal phone), Option 1

Departure Times/Hours:

RTA (Public Buses)

RTA (Public Buses)

The Greater Cleveland Regional Transit Authority (RTA) is the largest transit agency in Ohio, providing transportation for Cleveland and the surrounding suburbs of Cuyahoga County.

Nearby Cleveland Clinic RTA stops:

  • Euclid Avenue at Clinic Drive
  • Carnegie at East 100th Street

Route cards are available at Welcome Desks.

RTA Healthline offers bus service down 6.8 miles of Euclid Ave., and connects Cleveland Clinic to downtown Cleveland.

Hours: 24 hours a day
Phone: 216.566.5100

Taxis & Limos

Taxis & Limos

Cleveland Clinic Patient Support Services at J1 can assist by providing contact information for local taxi and limo services.

Hours: Vary
Phone: 216.445.3114