Shuttle Services
Our complimentary wheelchair-accessible shuttle service runs 365 days a year. We offer on-demand and curbside transportation to help patients and visitors travel conveniently and comfortably between locations across Main Campus and to various off-campus sites. Whether you’re here for an appointment or visiting a loved one, our shuttle team will get you where you need to go with ease.
Main Campus shuttles
Our free shuttle service runs from our Main Campus patient facilities to our three on-campus hotels — the Intercontinental Hotel, Intercontinental Suites and Holiday Inn. We can also take you to and from Ronald McDonald House and the United Cerebral Palsy facilities.
There are three ways you can connect with one of our shuttles:
- Call 216.444.8484 and select option 1 (or just 48484 from any phone on site)
- Ask one of our Redcoats or hotel employees to call for one if you’re on site
- Flag down a stopped shuttle when you see one
Shuttles are available:
- Monday to Friday: 4:45 a.m. to 10 p.m.
- Weekends and holidays: 6:30 a.m. to 10 p.m.
- No shuttle service: 10:20 a.m. to 11:35 a.m. (driver meal break)
- No shuttle service: 5:50 p.m. to 7:05 p.m. (driver meal break)
Off-campus shuttles
Free shuttle service is also available Monday - Friday to several off-campus sites, including Hope Lodge, Transplant House and the museums in Cleveland’s University Circle area.
To schedule a ride, call 216.444.8484 and select option 1. Please provide your pickup location and destination.
Hope Lodge and Transplant House
Shuttle departs from Cleveland Clinic Main Campus:
- Monday to Friday: On request between 6:50 a.m. – 4 p.m.
- Departure: 5 p.m., 6 p.m., 7 p.m., 8 p.m. and 9 p.m. (on request)
- Weekends and holidays: No service
Shuttle departs from Hope Lodge and Transplant House:
- Monday to Friday: 7 a.m., 9 a.m., 11:06 a.m., 1:06 p.m., 3:06 p.m., 5:06 p.m., and 7:06 p.m. (on request)
- Weekends and holidays: No service
Museums (closed on Mondays)
Shuttles depart from Cleveland Clinic Main Campus:
- Tuesday to Friday: 11 a.m., 1 p.m., 3 p.m. (reservation required)
Shuttles depart from University Circle museums:
- Tuesday to Friday: 11 a.m., 1 p.m. and 3 p.m. (on request)
- Weekends and holidays: No service
Public Buses (RTA)
The Greater Cleveland Regional Transit Authority (RTA) has two bus stops near our Main Campus:
- Euclid Avenue at Clinic Drive
- Carnegie Avenue at East 100th
The RTA provides bus and rail service throughout the Cleveland area. Route cards are available at Welcome Desks.
You can easily travel from our Main Campus to downtown Cleveland 24/7 by taking RTA’s Euclid Avenue bus service (the Healthline).
For more information, call 216.566.5100.
Taxi, Rideshare & Limo Services
Get taxi, rideshare or limo service through our Cleveland Clinic Patient Support Services at J1. Call 216.445.3114 (hours vary).
