Quality & Accreditation
Quality care at Lutheran Hospital
Cleveland Clinic believes in providing quality of care information to patients and the public. As a non-profit hospital and responsible member of the community, you should know how we are performing.
Accreditations
- The Joint Commission
- College of American Pathologists
- ODH-Behavioral Health
- ODH-Radiology, Mammography (MQSA), Nuclear Medicine
- American College of Radiology (ACR)
- Ultrasound
- CT
- Nuclear Medicine
- MRI
Awards and honors
- Anthem Blue Distinction, 2012 & 2014
- Total Value Designation: Knee and Hip Replacement, Spine Surgery
- Robert Wood Johnson Foundation Honor
- Aligning Forces for Quality: Reducing Readmissions
- American Nurses Credentialing Center Magnet® designation for quality patient care, nursing excellence and innovations in professional nursing practice.
- Vizient 2016 Quality Leadership Award
- Lutheran Hospital was named as one of Joint Commission’s Top Performers on Key Quality Measures in 2013 & 2014
- Recognized for achieving excellence in performance for pneumonia and surgical care measure sets
- 2016 Leapfrog Group’s Hospital Safety Score - Grade “A”
- NICHE designated 2015 & 2016
- Practice Greenhealth | Partner for Change Award 2014 & 2015
Nursing Recognition
The nurses at Cleveland Clinic Lutheran Hospital are proud to have received the nursing profession’s highest honor, the American Credentialing Center’s (ANCC) Magnet Recognition Program®. This designation validates our commitment to creating a sustained culture of nursing excellence. Our hospital first achieved this highest credential in 2021; we continue to maintain this designation, recognized nationally as a gold standard of patient care.
Nursing at Lutheran Hospital
Nurses at Lutheran Hospital exemplify the mission of Cleveland Clinic and the Magnet vision. Our team of patients, families and each other remain at the forefront of our practice. Our nurses are grounded in proven principles and continually strive for discovery and innovation through evidence-based practice and nursing research. Nurses at Lutheran Hospital are invested in their commitment to safe patient care and have contributed through shared governance in the achievement of numerous nursing and hospital-wide recognitions.
Who We Are
Cleveland Clinic Lutheran Hospital has served the needs of Ohio City, downtown Cleveland and its west side communities since 1896. It is a 203-bed acute care facility that offers a wide range of services for routine and specialized care. Lutheran Hospital maintains a robust Nursing Shared Governance structure, with all nursing units participating; this means all nurses have a voice in their practice, and partner with nursing leadership to identify solutions for improving patient care. Lutheran Hospital nurses also attend and present at several national conferences each year. Additionally, our nurses are supported in their professional growth and education throughout their career with resources for advancing their education and attaining nursing specialty certifications. These and many other reasons are proof that Lutheran Hospital nurses are committed to nursing excellence.
Lutheran Hospital has six inpatient behavioral health units including general, geriatric, mood disorder, and alcohol and drug recovery. In 2025, the Lutheran Hospital inpatient behavioral health units were awarded the 2024 Guardian of Excellence Award® from Press Ganey for achieving the 95th percentile or higher for a set of designated survey measures for patient experience.
Our nurses take pride in servicing their hospitals and clinic-based patients as well as their local and international communities. The nursing staff at each location reflects the communities they serve and positions them to provide comprehensive, culturally sensitive care to meet their patient’s individualized needs.
Professional Practice Model
The Zielony Institute Nursing Professional Practice Model is a visual representation of the values, organizational structures and processes that provide a unifying framework for the practice of nursing at Cleveland Clinic. Our nurses use the model to guide their nursing practice, ensuring the highest quality compassionate care. The model’s concepts of Professional Governance, Team of Teams, Strategic Leadership and Engagement are overarching themes that support the daily work of nurses. Nurses work within the components of quality & safety, relationship-based culture, professional practice and development and research, EBP & innovation to deliver world-class care.
Shared Governance
Shared governance is an empowering organizational model that creates a structure for shared decision-making in the clinical care of patients. Shared Governance gives nurses across all care settings a voice to affect their practice, and the care provided for patients. It supports a culture of partnership, equity, accountability and ownership which enhances nursing satisfaction, retention, patient satisfaction and quality outcomes.
When granting Magnet® recognition and Pathway to Excellence® program designations, the American Nurses Credentialing Center considers how well the principles of shared governance are implemented throughout an organization.
