R.E.D.E. to Communicate®: Advance Care Planning
What and how the health care provider discusses Advance Care Planning will determine patients’ and families’ comfort level and the outcome of the encounter. It can be awkward if the exchange is negative and focuses on suffering. But it doesn’t have to be.
Communicate with H.E.A.R.T.® eLearning
Empower employees to interact with patients, visitors and each other in a caring and compassionate way. Communicate with H.E.A.R.T.® provides a framework to establish and sustain a culture of service excellence within your organization.
R.E.D.E. to Communicate®: Delivering Bad News
Research indicates that people prefer clarity and directness when receiving bad news but how to communicate it effectively and with compassion is not inherent. This convenient on-line course is grounded in evidence-based practice, adult learning theory and experiential learning techniques.
R.E.D.E. to Communicate®: Pain Management Conversations
Extends the successful model of relationship-centered communication into the specific context of managing pain. This convenient on-line course is grounded in evidence-based practice, adult learning theory and experiential learning techniques.