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Experience Partners

Cleveland Clinic Experience Partners is dedicated to helping healthcare organizations distinguish themselves and transform the lives of their patients and employees by helping them provide relationship-centered care.
Why Choose Cleveland Clinic Experience Partners?

How Our Experience Can Help You

Cleveland Clinic Experience Partners is an extension of Cleveland Clinic Office of Patient Experience. Our journey has provided us with the capability to serve as a resource for healthcare clients across the globe who seek to consistently deliver an outstanding level of care founded in empathy, compassion and service. Before our programs worked for others, they worked for us. Contact us to learn how the relationship-centered communication models we created here can contribute to your culture transformation.

Learn More About Us
Licensed Programs and Training & Professional Development Opportunities

President and Chief Executive Officer of Cleveland Clinic, Tom Mihaljevic, MD, speaking with Cleveland Clinic caregivers

Licensed Programs

Let us help you implement a relationship-centered communication program at your organization that has continually proven successful at the Cleveland Clinic.

License a Program
Training & Professional Development

Training & Professional Development

Take advantage of in-person learning and training opportunities developed by patient experience and clinician communication experts at Cleveland Clinic.

Improve Your Skills With Our In-Person Training
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eLearning Courses

Acquire the tools and training of relationship-centered communication from our Cleveland Clinic experts via convenient online technology.

Participate in an eLearning Course
Find Helpful Resources in our Knowledge Center

Find Helpful Resources in our Knowledge Center

Find useful information on improving patient satisfaction, service excellence and communication skills in this collection of books, articles and case studies.

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