Patient Experience
Patient Experience
Cleveland Clinic Experience Partners is an extension of Cleveland Clinic Office of Patient Experience. Our group was created to serve as an advisor, educator, and resource for healthcare clients across the globe who seek to consistently deliver an outstanding level of care that is founded in empathy, compassion and service. Before our programs worked for others, they worked for us. Learn how transforming our own culture led Cleveland Clinic to establish proven ways to help your organization.
Learn MoreFind useful information on improving patient satisfaction, service excellence and communication skills in this collection of books, articles and case studies.
Browse ResourcesExperience Cleveland Clinic’s palpable culture via conversations with our top executives as they share lessons learned at the key intersection of patient experience and operations.
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