alert icon Coronavirus

Think you may have COVID-19?
Find out where you can get tested

Need a vaccine or booster?
Schedule today

Coming to a Cleveland Clinic location?
Visitation and mask requirements

Patient Experience

Who We Are
blurry patients walking through Glickman lobby

Who We Are

Our team of professionals serves as an advisory resource for critical initiatives across the Cleveland Clinic health system.

In addition, we provide resources and data analytics; identify, support and publish sustainable best practices; and collaborate with a variety of departments to ensure the consistent delivery of patient-centered care.

Departments, Centers & Offices of Patient Experience

Office of Patient Experience

The Office of Patient Experience's mission is to ensure consistently patient-centered care by partnering with caregivers to exceed the expectations of patients and families.

Learn More

Center for Bioethics

A collaboration that brings together services that support patients, educate caregivers and assure best ethical practices.

Learn More

Center for Spiritual Care

Learn about Cleveland Clinic chaplaincy, Healing Services, Family Liaisons, and Clinical Pastoral Education.

Learn More

Experience Partners

Cleveland Clinic Experience Partners is dedicated to helping healthcare organizations distinguish themselves and transform the lives of their patients and employees by helping them provide relationship-centered care.

Learn More

Continuous Improvement

Through application of the Cleveland Clinic Improvement Model we continuously improve quality, safety, and patient experience.

Learn More

Quality & Patient Safety Institute

Access quality and safety information, treatment outcomes and quality performance reports.

Learn More
Back to Top