You catch a bug, spike a fever or get a cut that’s too deep for the bandages in your cabinet. Life happens — and when it does, we’re here to help.
Cleveland Clinic offers different levels of same-day care, so you get the right help, right when you need it. Express Care and Urgent Care are two options — but what’s the difference and how do you choose?
Express Care is for everyday illnesses and minor injuries, like pink eye, sinus infections, sore throats or that common cold that feels anything but common. Our team can test, treat and help you start feeling better, fast.
Urgent Care is a step up. Able to handle everything Express Care can cover, this is for slightly more serious issues, things like stitches, X-rays or an EKG when something doesn’t feel right. It’s also where you can bring kids 6 months and up. Think of it as the middle ground between Express Care and the emergency room — care for what can’t wait but doesn’t need an ambulance.
When you or your loved ones aren’t feeling well, kindness is key. Our team gets that today isn’t a great day. They work to make things a little easier — whether that’s explaining what’s about to happen or helping you feel as comfortable as possible.
Sometimes, things start small but turn into something more serious. We’re ready for that. When you come to Express or Urgent Care, you’re connected to Cleveland Clinic’s full team — including our emergency and specialty care, if you need it.
Sometimes, talking to a provider from your couch is exactly what you need. Our virtual visits make it easy to connect with a primary care provider — without leaving home.
In many cases, you don’t even need to leave home. Our virtual visits connect you with a Cleveland Clinic provider so you can get care from just about anywhere. (Age 2+)
Some days, you just don’t feel right — or your child’s tugging at their ears and you’re thinking: ear infection. Express Care is a walk-in option for those everyday issues, so you don’t need to worry about fitting an appointment into your already-full day. Just come in when you can.
You can check estimated wait times on our website — and even reserve your spot before you leave home.
Wondering where to go for what? Express Care is a great choice for common illnesses and minor issues that need attention. We can help with:
Express Care is for patients ages 2 and up. For younger children, Urgent Care or the Emergency Department is a better fit.
Urgent Care is the middle ground — more than Express Care, but not quite the Emergency Department (ED). It’s a good option when something needs attention within the next 24 hours but isn’t life-threatening.
Think of a deep cut: Maybe you were slicing vegetables. If the bleeding isn’t excessive, Urgent Care can handle the stitches — no need to wait in the ED.
It’s also a good place to go if you think you (or your daredevil kid) might’ve broken something. Urgent Care can take an X-ray and treat many simple fractures.
But the Emergency Department is still the right call for sudden, severe pain, heavy bleeding or any life-threatening injuries.
Urgent Care offers many of the same services, plus a few that need more advanced tools or testing. We can help with:
Urgent Care is available for anyone 6 months and older. It’s walk-in, so you don’t need an appointment.
Our healthcare providers can see you at convenient locations throughout Northeast Ohio and Florida.
Express Care and Urgent Care are great options for many things — but when it’s a true emergency, the Emergency Department (ED) is where you need to be. It’s open 24/7 and ready for life-threatening or serious issues.
Head to the ED for:
If you’re not sure whether it’s an emergency, don’t wait — call 911 or go to the nearest Emergency Department.
At Cleveland Clinic, care is a team effort. No matter where you start — Express Care, Urgent Care or the Emergency Department — you’ll get the same trusted, connected care.
If you need more specialized care, we’re ready for that handoff, too. Your health information travels with you, so there’s no need to start over. And we’ll keep you informed at every point, explaining what’s happening and why, so you’re never left in the dark.
There are times when you just need to get medical care — now. At Cleveland Clinic, our Express Care and Urgent Care locations can help. Walk in and you’ll find a compassionate team ready to explain each test and treatment, and help you get through the moments when you just feel terrible.
From colds and COVID-19 to sinus infections and stitches, we’ve got you covered.
Getting the care you need is easy at a Cleveland Clinic walk-in location. We’re here to help you through every step of your care.
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Injured a joint, muscle or bone? You might not need the emergency room. Ortho Express Care treats everyone ages 2+ — from sprains and strains to sports injuries and simple fractures.
