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On Demand Virtual Visits

Cleveland Clinic Express Care® Online is a fast, simple way to get immediate treatment through live video for many common health issues. As part of our efforts to contain the spread of coronavirus (COVID-19), Cleveland Clinic is currently waiving co-pays and prepayment for on demand and scheduled virtual visits through Cleveland Clinic Express Care® Online for all patients — regardless of health coverage.
Get Care Now From the Comfort of Your Home

Get Care Now From the Comfort of Your Home... No Appointment Needed

Express Care Online offers secure, cost-effective care for common illnesses and health problems through a live, online virtual visit. Rather than driving to your physician or waiting it out at your nearest emergency room, you can see a healthcare provider from your home or office in only minutes, on your smartphone, tablet or computer. Once you create an account, a provider can review your symptoms and questions, diagnose and send a prescription to the pharmacy of your choice. Providers are available online to see patients ages 2 and older, 24/7, 365 days a year. Patients 17 years and younger must be accompanied by a parent or guardian during the visit.

If you encounter any technical difficulties during your Express Care Online virtual visit please call 1.866.569.7530 (US toll free), any time 24/7.

Need help getting started?

Need help getting started?

Download our step-by-step guides to help you finish setting up your account for your upcoming scheduled virtual visit.

Specialty Care

Cleveland Clinic has specialists available for virtual visits on demand to treat a variety of issues related to these areas:

Schedule Follow-Up Care From Your Home

Schedule Follow-Up Care From Your Home

Select patients can now schedule virtual visits with a Cleveland Clinic specialist using Express Care Online. Ask your doctor if virtual visits are right for you.

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