Cleveland Clinic Mercy Hospital’s Urgent Care (formerly STATCARE) offers care for a wide range of minor illness and injuries, including minor burns and cuts; colds, coughs, sore throats and the flu; sprains, strains and fractures; and stings and bites.

All Mercy Hospital Urgent Cares are walk-in urgent cares, and no appointment is necessary. To provide added comfort, convenience, and safety for our patients, Mercy Hospital offers Save My Spot Express Check-in, an online check-in option for in-person Urgent Care visits, and Urgent Care Telehealth visits.

Frequently Asked Questions

Frequently Asked Questions

Who provides treatment at our Urgent Cares?

Every Mercy Hospital Urgent Care (formerly STATCARE) is staffed by board-certified family physicians, as well as nurse practitioners and physician assistants certified in family medicine.

Where are Urgent Cares located?

Our Urgent Cares are conveniently located throughout Stark County, Carroll County, and Tuscarawas County, Ohio.

What hours are Mercy Hospital’s Urgent Cares open?

Our Urgent Care (formerly STATCARE) hours vary by location, but all our Urgent Cares offer evening and weekend hours. For specific hours by location, please check the specific Urgent and Outpatient Care facility of your choice.

How much does an Urgent Care visit at Mercy Hospital cost?

Mercy Hospital accepts most insurance plans, including Aultcare, Aultcare PrimeTime Health Plan, Medicare, and Medicaid. View a list of accepted health care insurance plans.

Do I need an appointment for Urgent Care?

No. All our Urgent Cares are walk-in urgent cares. No appointment is necessary. If you would like additional options for safety and convenience, please take advantage of Urgent Care Telehealth or Save My Spot online check-in options.

Does Mercy Hospital offer Urgent Care online?

Yes. Mercy Hospital now offers Urgent Care Telehealth.

Appointments & Locations

Appointments & Locations

All Mercy Hospital Urgent Cares are walk-in urgent cares. No appointment is necessary, but you have the option of Save My Spot online or Urgent Care Telehealth.

Save Your Spot: In-Person Urgent Care

If you would like to do most of your waiting in the comfort of your own home, you can use our online Save My Spot check-in options and conveniently check in now. Click on Save My Spot below to access our form and select a time in the blue drop-down menu. Then complete and submit the form.

Please note:

  • Urgent Care (formerly STATCARE) Express Check-in is not for lab or radiology services.
  • If you are saving a spot for more than one person, you must complete the form for each person.
  • If the times below aren’t convenient, you can select other available time slots in the Save My Spot form or just walk in to the facility nearest you.

Urgent Care (formerly STATCARE)
Carrollton Urgent and Outpatient Care
125 Canton Road
Carrollton, OH 44615
Save My Spot

Urgent Care (formerly STATCARE)
Jackson Urgent and Outpatient Care
7337 Caritas Circle NW
Massillon, OH 44646
Save My Spot

Urgent Care (formerly STATCARE)
Massillon Urgent and Outpatient Care
2935 Lincoln Way W
Massillon, OH 44647
Save My Spot

Urgent Care (formerly STATCARE)
North Canton Urgent and Outpatient Care
6200 Whipple Avenue, NW
North Canton, OH 44720
Save My Spot

Urgent Care (formerly STATCARE)
Plain Urgent and Outpatient Care
2638 Easton Street, NE
Canton, OH 44721
Save My Spot

Urgent Care (formerly STATCARE)
New Philadelphia Urgent and Outpatient Care
1031 West High Ave.
New Philadelphia, OH 44663
Save My Spot