Contact Us
Mercy Hospital
1320 Mercy Drive NW
Canton, OH 44708
330.489.1000
Directions
Cleveland Clinic Mercy Hospital is located in the heart of Canton, OH at the corner of 12th Street NW and Mercy Drive. It is easily accessible from I-77 and just 10 minutes south of the Akron-Canton Airport.
Parking
Free visitor parking is available in our parking garage at the Main Entrance and parking deck at the Surgery Center Entrance off 12th Street.
Main Entrance: Our main entrance is open daily and provides access to all areas of the hospital and offers the most service convenience, including:
- Valet parking and wheelchair assistance weekdays 7 a.m. - 7 p.m.
- Information Desk services when staffed.
- Close access to handicapped parking.
Surgery Center Entrance (off 12th Street): Our surgery center entrance is open weekdays 5 a.m. - 5 p.m.
- Valet parking and wheelchair assistance weekdays 5 a.m. - 5 p.m.
- Information Desk services when staffed.
- Close access to handicapped parking.
Emergency Entrance: Our emergency department is open 24/7. All patients coming for emergency care should use this entrance.
- A parking lot is located near the Emergency Department entrance.
- If you are a visitor bringing a patient to the Emergency Department, please move your car to the main entrance parking garage after drop off or when able.
Learn more about parking and valet rates at Mercy Hospital
Facility Services & Hours
Services at this location include:
- Emergency Services (24/7)
- Imaging
- Laboratory
- Mammography
- Pharmacy
Hours for Cleveland Clinic locations may vary by date and time for available services.
Hours for Additional Amenities
Breakfast
Monday - Friday: 6:30 a.m. - 9:30 a.m.
Lunch
Daily: 10:30 a.m. - 1:30 p.m.
Dinner
Monday - Friday: 4:30 p.m. - 6 p.m.
Saturday and Sunday: 4:30 p.m. - 6 p.m.
Flower Shop
Monday - Friday: 7 a.m. - 7 p.m.
Saturday: 9 a.m. - 1 p.m.
Gift Shop
Monday - Friday: 7 a.m. - 7 p.m.
Saturday: 9 a.m. - 1 p.m.
Guest Services Resources
Appointments
Whether you are a new patient or an established patient, find out how to make an appointment at Cleveland Clinic Mercy Hospital.
Patient Information
Access your medical records and read patient rights and responsibilities for Mercy Hospital.
Billing & Insurance
Find out how to pay your bill, accepted health insurance plans and details regarding financial assistance.
Visitor Guide
Find patient and visitor information, including visitor hours, pharmacy, dining and more at Cleveland Clinic Mercy Hospital.
MyChart
Manage your healthcare with MyChart. View your health summary, current medications, and test results; review past and upcoming appointments, as well as request and cancel appointments; receive important health reminders and request prescription renewals.
Support Services
Find a variety of support services available for patients and their families.