For questions about your insurance coverage, please contact your insurance company’s customer/member services department.

For more information about insurance carriers accepted by Cleveland Clinic hospitals and family health centers, please see our list of Accepted Insurances.


Hillcrest Hospital Patient Financial Services Department promises to make the billing process as easy as possible. We want to make sure you receive the full benefits of your insurance coverage as well as consideration under our financial assistance programs, if applicable.

Hospital Charges

The State of Ohio requires that hospitals provide a list of charges on their websites.

Online Bill Payment

Patients can pay their hospital bill online with Quick Pay through the MyAccount website.

Medicaid and Social Services Support

If you have questions about how to apply for Medicaid or what social services support may be available for you, click on one of the links to be connected with MedAssist or Human Arc (General Information) or Human Arc (PrescriptionAssistance) for additional information.