Insurance

For questions about your insurance coverage, please contact your insurance company’s customer/member services department.

For more information about insurance carriers accepted by Cleveland Clinic hospitals and family health centers, please see our list of Accepted Insurances.

Billing

Hillcrest Hospital Patient Financial Services Department promises to make the billing process as easy as possible. We want to make sure you receive the full benefits of your insurance coverage as well as consideration under our financial assistance programs, if applicable.

Hillcrest Hospital Charges

In compliance with state law, Cleveland Clinic provides price lists for each of our hospitals containing charges for room and board, emergency department, operating room, delivery, physical therapy and other procedures, as well as a comprehensive list of all charges that may be incurred, also known as a chargemaster or CDM, and average charges for Diagnosis Related Groups (DRG). The hospital’s charges are the same for all patients, but a patient’s responsibility may vary depending on payment plans negotiated with individual health insurers.

Online Bill Payment

Patients can pay their hospital bill online with Quick Pay through the MyAccount website.

Medicaid and Social Services Support

If you have questions about how to apply for Medicaid or what social services support may be available for you, click on one of the links to be connected with MedAssist or Human Arc (General Information) for additional information.