Guest Services at Hillcrest Hospital

Whether you are a patient or a visitor to our hospital, we want to make sure you always have a great experience.

Contact a Patient at Hillcrest Hospital

To contact a patient, call 440.312.3066. Patient’s first and last names are required.

If you cannot visit a relative or friend at Hillcrest Hospital, we invite you to use our system to send your greeting or message.

Email a Patient

Access Your Medical Records

Use this form to request your medical information. Please print clearly and fill out as much information as possible. If unsure of specific dates, please give a range of dates or specific information you are looking for to help us find the correct medical information. Sign and date the form in the designated area on the bottom of the form. Based on the type of request you make, there may be a charge for this service. Have questions? Contact Health Information Services toll-free at 844.203.8777.

Print, complete and mail the form to:

Cleveland Clinic
Attn: Medical Records Department
Mail Code: Ab-7
9500 Euclid Avenue
Cleveland, OH 44195

Or you may fax the completed form to 1.216.587.8043. Please allow 7 - 10 days for processing.