Mercy Hospital

Heart Failure

What is Heart Failure?

Heart failure is a weakening of the heart's pumping power. With heart failure, your body doesn't get enough oxygen and nutrients to meet its needs. Your heart tries to pump more blood, but the muscle walls become weaker over time. These measures show some of the standards of care provided for most adults with heart failure.

Symptoms of heart failure may include:

• Shortness of breath from fluid in the lungs
• Swelling (such as in legs, ankles or abdomen)
• Dizziness
• Fatigue
• Weakness
• Cold or clammy skin
• A rapid or irregular heartbeat

Heart failure can be a result of heart condition due to:

• Hardening of the arteries, also known as coronary artery disease a heart attack
• Cardiomyopathy (heart muscle damage from infection or alcohol or drug abuse)
• An overworked heart (caused over time by conditions like high blood pressure, kidney disease, diabetes, or a defect from birth)

For more information about heart health go to:

• American Heart Association
• National Library of Medicine and the National Institutes of Health

Heart Failure Patient Mortality (Death)

This score tells you about the percent (rate) of heart failure patients that died within 30 days of going into the hospital.

This information is important because one way to tell if a hospital is doing a good job is to see if the death (mortality) rate for heart failure patients treated at that hospital is better than, the same as or worse than the U.S. national average. The death rates take into account how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with heart failure patient deaths?

• The difference between Mercy Hospital and the national average is not significant.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Heart Failure Patient Hospital Readmission

This score tells you about the percent (rate) of hospitalized heart failure patients who go back into a hospital again within 30 days after going home. Patients may have been readmitted back to the same hospital or to a different hospital. They may have been readmitted for heart failure-related care or for a different reason.

This information is important because one way to tell if a hospital is doing a good job is to see if the readmission rate for heart failure patients is better than, the same as or worse than the U.S. national average. The readmission rates take into account how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with heart failure patient hospital readmission?

• The difference between Mercy Hospital and the national average is not significant.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Updated: July 2024

Stroke

What is a Stroke?

A stroke, or “brain attack,” occurs when a blood vessel in the brain becomes blocked or bursts. The brain cannot store oxygen, so it relies on a network of blood vessels to provide it with blood that is rich in oxygen. A stroke results in a lack of blood supply, causing nerve cells in that area of the brain to be cut off from oxygen. When tissue is cut off from its supply of oxygen for more than three to four minutes, the brain tissue begins to die.

There are three kinds of stroke: hemorrhagic strokes, ischemic strokes, and transient ischemic attacks.

• Hemorrhagic stroke — This type of stroke takes place when a weakened blood vessel in the brain breaks. Bleeding, or hemorrhage from the blood vessel, occurs suddenly. The force of blood that escapes from the blood vessel can also damage brain tissue in that area. Hemorrhagic stroke is the most serious kind of stroke.
• Ischemic stroke — This type of stroke occurs when a blood vessel in the brain develops a clot and cuts off the blood supply to the brain. A blood clot that forms in a blood vessel in the brain is called a "thrombus." A blood clot that forms in another part of the body, such as the neck or lining of the heart, and travels to the brain is called an "embolus." Blood clots often result from a condition called "atherosclerosis," the build-up of fatty deposits within blood vessel walls.
• Transient ischemic attack (TIA) — A TIA should be treated as seriously as a stroke. A TIA occurs when blood flow to a certain part of the brain is cut off for a short period of time, usually 15 minutes or less. Although TIA is painless, it is an important warning sign that a stroke may follow.

The symptoms of a stroke can include:

• Sudden numbness or weakness of the face, arm or leg, mainly on one side of the body
• Sudden difficulty understanding or speaking – you may have slurred speech or confused speech
• Sudden difficulty seeing in one eye or both eyes
• Sudden loss of balance, coordination or the ability to walk
• Sudden, severe headache

For more information about brain health, go to:

• American Stroke Association
• National Library of Medicine and the National Institutes of Health
• View other publicly reported data about stroke care in hospital

Stroke Patient Mortality (Death)

This score tells you about the percent (rate) of stroke patients that died within 30 days of going into the hospital.

This information is important because one way to tell if a hospital is doing a good job is to see if the death (mortality) rate for stroke patients treated at the hospital is better than, the same as, or worse than the U.S. national average. The death rates take into account how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with stroke patient deaths?

• The difference between Mercy Hospital and the national average is not significant.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Updated: July 2024

Pneumonia

What is Pneumonia?

Pneumonia is an infection of the lungs. It is caused by bacteria or a virus. The lungs fill with mucus. This lowers the oxygen level in your blood. Symptoms of pneumonia can include the following:

• Difficulty breathing
• "Wet" cough – mucus may look green or bloody
• Chest pain
• Fever and chills
• Fatigue

You should also be aware that flu shots reduce the risk of influenza, a serious and sometimes deadly lung infection that can spread quickly in a community. Hospitals should check to make sure that pneumonia patients get a flu shot during flu season to protect them from another lung infection and to help prevent the spread of influenza in the community.

For more information about lung health go to:

• American Lung Association
• National Library of Medicine and the National Institutes of Health Web

Pneumonia Patient Mortality (Death)

This score tells you about the percent (rate) of pneumonia patients that died within 30 days of going into the hospital.

This information is important because one way to tell if a hospital is doing a good job is to see if the death (mortality) rate for pneumonia patients treated at that hospital is better than, the same as or worse than the U.S. national average. The death rates take into account how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with pneumonia patient deaths?

• The difference between Mercy Hospital and the national average is not significant. 
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Pneumonia Patient Hospital Readmission

This score tells you about the percent (rate) of hospitalized pneumonia patients who go back into a hospital again within 30 days after going home. Patients may have been readmitted back to the same hospital or to a different hospital. They may have been readmitted for pneumonia-related care or for a different reason.

This information is important because one way to tell if a hospital is doing a good job is to see if the readmission rate for pneumonia patients is better than, the same as or worse than the U.S. national average. The readmission rates take into account how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with pneumonia patient hospital readmission?

• The difference between Mercy Hospital and the national average is not significant. 
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

What are we doing to improve? Mercy Hospital is:

• Checking each patient’s risk for readmission
• Using a consistent process for discharging patients that includes making sure patients understand their medications and other instructions
• Arranging prompt follow-up care

Updated: July 2024

Infection Prevention

What is Cleveland Clinic Doing to Prevent Infections?

Cleveland Clinic has an Infection Prevention program designed to improve the quality of health care through the practice and management of infection prevention, education and research. The Infection Prevention team collects data on hospital acquired infections and analyzes the data to identify patterns and trends. Infection rates are shared and discussed with physician and nursing colleagues in an effort to identify and implement best practices to reduce the risks for infection.

Hand Hygiene

Hand hygiene is the best means of preventing the spread of infection. Hand hygiene includes washing with soap and water or using alcohol hand sanitizer before and after each patient contact. An example of Cleveland Clinic’s aggressive hand hygiene efforts is the placement of alcohol hand sanitizers in public areas throughout the hospital including hallways and cafeterias, making them readily accessible to staff, patients, families and visitors.

Environmental Cleaning

An important aspect of infection prevention is environmental cleaning. Cleveland Clinic’s Environmental Services staff use approved disinfectants for cleaning patient rooms and equipment. High level disinfection and sterilization are used according to national guidelines to ensure clean patient care items.

How is Cleveland Clinic Doing at Preventing Infections?

Central Line Associated Blood Stream Infections (CLABSI) Acquired while in Intensive Care Units

A central line is a catheter (small tube) that is inserted and passed into a large vein or the heart. Central line blood stream infections can often be prevented. CLABSI prevention is a priority for all hospitals.

What we are doing to improve – CLABSI is a priority for all Cleveland Clinic caregivers. A hospital-wide team is dedicated to staff education and promoting best practices that reduce CLABSI. Cleveland Clinic has joined hospitals across the country to keep patients safe by consistently applying a basic, simple set of steps that reduce the risk of infections for patients with central lines, focused on:

1. Proper line insertion
2. Proper line maintenance
3. Removing the line when it is no longer needed

Cleveland Clinic is using the steps above to reduce CLABSI in all areas of our hospital, not just ICUs.

• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Catheter Associated Urinary Tract Infections (CAUTI) Acquired while in Intensive Care Units

A urinary catheter is a drainage tube placed in the body to collect urine from the bladder. A catheter associated urinary tract infection (CAUTI) occurs when germs enter the urinary tract and cause infection. CAUTI prevention is a priority for all hospitals.

What we are doing to improve – CAUTI is a priority for all Cleveland Clinic caregivers.

A hospital-wide team is dedicated to staff education and promoting best practices that reduce CAUTI. Cleveland Clinic has joined hospitals across the country to keep patients safe by consistently applying a basic, simple set of steps that reduce the risk of infections for patients with urinary catheters, focused on:

1. Proper urinary catheter insertion
2. Proper urinary catheter maintenance
3. Removing the urinary catheter when it is no longer needed

• Cleveland Clinic is using the steps above to reduce CAUTI in all areas of our hospital, not just ICUs.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Clostridium difficile (C. diff or CDI) Infections Acquired While in the Hospital

CDI is a bacterial infection that causes diarrhea and more serious intestinal conditions, such as colitis (inflammation of the colon). People who get CDI are usually elderly and are taking antibiotics for another infection. Clostridium difficile bacteria are found in the stool (bowel movements) of an infected person. Other people can become infected if they touch items or surfaces that are contaminated with the bacteria and then touch their mouth.

What we are doing to improve – We focus on hand hygiene, patient placement, and environmental cleaning to reduce CDI infections. We also focus on antibiotic stewardship, which is the effort to measure and improve how antibiotics are prescribed by clinicians and used by patients. Improving antibiotic prescribing and use is critical to effectively treat infections, protect patients from harms caused by unnecessary antibiotic use, and combat antibiotic resistance.

• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Updated: July 2024

Patient Safety

These scores tell you about how often patients had certain serious, but potentially preventable complications (listed below) related to medical or surgical inpatient hospital care.

Where does the score come from? The information comes from documenting certain events in patient medical records. These events are then “coded” by the hospital for billing Medicare. Coded information is sometimes called “administrative” data.

This information is important because one way to tell if a hospital is doing a good job is to look at how often patients experienced certain complications that might have been preventable.

Lower numbers are better.

How is Cleveland Clinic doing with preventing certain serious complications?

• Includes only people with “regular” Medicare. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• * The difference between Mercy Hospital and the national average is not significant.
• N/A = Data not available for this reporting period. 
• Learn More.

What is Mercy Hospital doing to improve?

Cleveland Clinic has many initiatives underway to keep patients safe. Standard “best” practices are the key to success. Examples:

• To prevent collapsed lungs due to medical treatment, Mercy Hospital implemented a standard procedure for placing and checking central lines (small tubes inserted and passed into a large vein or the heart).
• To prevent blood clots in the lung or large vein after surgery, Mercy Hospital implemented a standard approach that includes checking each hospitalized patient’s risk for blood clots and providing medications or other treatment as indicated.

Updated: July 2024

Chronic Obstructive Pulmonary Disease

What is Chronic Obstructive Pulmonary Disease?

Chronic obstructive pulmonary disease (COPD) refers to a group of diseases that includes chronic bronchitis and emphysema. 

Symptoms include:

• Cough with mucus that persists for long periods of time.
• Difficulty taking a deep breath.
• Shortness of breath with mild exercise (like walking or using the stairs).
• Shortness of breath performing regular daily activities.
• Wheezing

For more information, please visit our health library article on chronic obstructive pulmonary disease.

Chronic Obstructive Pulmonary Disease Patient Mortality (Death)

This score tells you about the percent (rate) of COPD patients that died within 30 days of going into the hospital.

This information is important because one way to tell if a hospital is doing a good job is to see if the death (mortality) rate for COPD patients treated at that hospital is better than, the same as or worse than the U.S. national average. The death rates consider how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with Chronic Obstructive Pulmonary Disease patient deaths?

• The difference between Mercy Hospital and the national average is not significant.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Chronic Obstructive Pulmonary Disease Patient Hospital Readmission

This score tells you about the percent (rate) of hospitalized COPD patients who go back into a hospital again within 30 days after going home. Patients may have been readmitted back to the same hospital or to a different hospital. They may have been readmitted for COPD related care or for a different reason.

This information is important because one way to tell if a hospital is doing a good job is to see if the readmission rate for COPD patients is better than, the same as or worse than the U.S. national average. The readmission rates consider how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with COPD patient hospital readmission?

• The difference between Mercy Hospital and the national average is not significant.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.

Keep in mind that you should not choose a hospital based solely on reported data.

• How Do You Judge Quality?

Related Content:

• Patient Experience Measurement.

Updated: July 2024

Coronary Artery Bypass Grafting

What is Coronary Artery Bypass Grafting?

Coronary artery bypass grafting (CABG) also known as heart bypass surgery, is a procedure to restore blood flow to areas of your heart. Artery blockages can cut off blood flow, causing heart attacks or heart attack-like symptoms. CABG restores blood flow by using blood vessels from other parts of your body to create a detour around blockages.

For more information, please visit our health library article on coronary artery bypass grafting.

Coronary Artery Bypass Grafting Patient Mortality (Death)

This score tells you about the percent (rate) of CABG patients that died within 30 days of going into the hospital.

This information is important because one way to tell if a hospital is doing a good job is to see if the death (mortality) rate for CABG patients treated at that hospital is better than, the same as or worse than the U.S. national average. The death rates consider how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with CABG patient deaths?

• The difference between Mercy Hospital and the national average is not significant.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.
• Learn More.

Coronary Artery Bypass Grafting Patient Hospital Readmission

This score tells you about the percent (rate) of hospitalized CABG patients who go back into a hospital again within 30 days after going home. Patients may have been readmitted back to the same hospital or to a different hospital. They may have been readmitted for CABG related care or for a different reason.

This information is important because one way to tell if a hospital is doing a good job is to see if the readmission rate for CABG patients is better than, the same as or worse than the U.S. national average. The readmission rates consider how sick patients were before they were admitted to the hospital.

Lower numbers are better.

How is Mercy Hospital doing with CABG patient hospital readmission?

• The difference between Mercy Hospital and the national average is not significant.
• Only regular Medicare patients are included. People in Medicare Advantage (managed care plans) and people who do not have Medicare are not included.

Keep in mind that you should not choose a hospital based solely on reported data.

• How Do You Judge Quality?

Related Content:

• Patient Experience Measurement.

Updated: July 2024