Quick Contacts

Quick Contacts

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Staff Directory

Staff Directory

Jeremy Lipman, MD, MHPE
ACGME Designated Institutional Official (DIO)
Director, GME
Vice Chair, Division of Education
Chair, GMEC & GMEC Assessment Subcommittee
[email protected] or [email protected]
216.444.4093

Rendell Ashton, MD
Associate Director, GME
Program Director, Pulmonary/Critical Care Medicine fellowship
[email protected]

John Tetzlaff, MD
GME Associate Director
Chair, GMEC Quality Program Improvement Plan Subcommittee
[email protected]

Cecile Foshee, PhD
Director of GME Learning Innovation
[email protected]
216.444.0455

Janice M. Bianco, MA
Manager, International Physician Services; Responsible Officer, Exchange Visitor Program
[email protected]
216.445.7681

  • Serves as Responsible Officer, CC Visitor Exchange Program
  • Monitors employment eligibility compliance; advises CC, HR, and administrators on appropriate visas for international employees
  • Specializes in immigration law
  • Acts as liaison with: ECFMG, U.S. Citizenship and Immigration Service, U.S. Department of State, U.S. Department of Labor, and immigration attorneys
  • Notary

Diler Bolgi
Manager, International Physician Services; Responsible Officer, Exchange Visitor Program
[email protected]
216.399.0850

  • Exchange Visitor Program Adviser
  • Processes J-1 applications for researchers in SEVIS and clinical trainees in EVNet (ECFMG database)
  • Provides information and advice to programs and trainees regarding J-1 regulations
  • Liaison with LRI Research and Education Training Center and ECFMG regarding J-1 Exchange Visitors

Mary Katherine Curry
Assistant Manager, International Physician Services, Alternate Responsible Officer, Exchange Visitor Program
[email protected]
216.444.9985

  • Serves as ECFMG Training Program Liaison
  • Liaison with: S. Citizenship and Immigration Service, U.S. Department of State, and immigration attorneys
  • Issues Form J1 DS-2019 for research trainees
  • Files nonimmigrant H1B research petitions
  • Monitors employment eligibility compliance; advises CC, HR, and administrators on appropriate visas for international employees

Evelyn DeLong
Office Manager
[email protected]
216.444.9989

  • Provides support for all GME office functions in person, phone, and email
  • Coordinates projects and serves in a complementary role for global projects
  • Serves as a subject matter expert for areas such as lab coats, lockers, and verifications

Nicale English
Database Manager
[email protected] 
216.444.0592

  • Manages data integrity, data collection, reporting
  • Assists user support of the MedHub system
  • MedHub subject-matter expert: user access, scheduling, reporting, learning functions, job descriptions, academic quality measures, procedures
  • Manages National Resident Matching Program (NRMP)
  • Manages Electronic Residency Application Service (ERAS)

Sarah Filipski, MBA
Committee Manager
[email protected]
216.445.0959

  • Manages: GMEC, GMEC Program Improvement Plan (PIP), GME Executive Reviews, Resident Appeals Task Force
  • Manages educational calendars for Dr. Lipman, Dr. John Tetzlaff, and Dr. Rendell Ashton
  • Reviews and processes: Program Leadership changes (PD, APD, PC)

Jennifer Haszto, MA
Accreditation Specialist
[email protected]
216.445.0959

  • GME liaison regarding accreditation compliance activities: ACGME Milestones, ACGME Resident & Faculty Surveys, ACGME Annual Update, Semi-Annual Evaluation
  • Manages the GMEC QPS Subcommittee
  • Reviews and processes: Annual Program Evaluation (APE), RC Notification Letters
  • Compiles the Graduate Physicians Manual
  • Zoom and Microsoft Teams Super User

Emily Hric
Onboarding/Offboarding SME
[email protected]
216.213.8291

  • Provides support to manage functions of a trainee’s life cycle (onboarding until termination) – institute assignments to be announced
  • Serves as a subject matter expert for assigned areas(s)
  • Functions as a project manager for large or complex projects related to assigned SME areas
  • Performs in-depth audit and analysis of credentialing files

Krista Lombardo-Klefos, MBA
Accreditation Administrator
[email protected]
216.445.2504

  • Manages accreditation activities:
    • Institutional ADS contact
    • Processes - temporary and permanent complement changes, trainee extensions, new and changes to program structure, exceptional candidates
    • ACGME Self-Studies, Site Visits, and GMEC Special Review
    • Institutional policies, PPM
  • Provides education and consultative services to programs
  • Project assistance to DIO, GMEC, and Subcommittees
  • Project Manager for CLER Site Visit and Pursuing Excellence Grant
  • Manages House Staff travel requests and reimbursement
  • Notary

Byron Miller
GME Systems Analyst

[email protected]
216.379.6742

  • High-level management of all institutional GME data resources, including the Institutional GME database (MedHub)
  • Creation and management  of GME dashboards (Tableau) and all associated data sources, interfaces, and programs
  • Manages databases and data sources for accreditation compliance activities: ACGME Milestones, ACGME Resident & Faculty Surveys, ACGME Annual Update, Semi-Annual Evaluation

Maria Reynolds
Program Manager

[email protected]
216.399.9946

  • Coordinates: Program Leadership Meetings, Program Coordinator Meetings, and Ask a Buddy Open Chats
  • Manages: Certificate Program for GME Leadership Teams (CPLT), and Medical Research Courses
  • House Staff Association (HSA) Liaison
  • Zoom and Microsoft Teams Super User
  • Notary

Kate Ridenour
GME Rotations/Contracts Manager

[email protected] 
216.444.5691

  • Manages: Affiliation Agreements, Programs Letters of Agreement (PLA), Business Associate Agreements (BAA)
  • Monitors block diagrams and participating site information/amenities in ADS
  • Moonlighting
  • Hillcrest GME Contact
  • Notary

Jeffery Shivak, EdS, MEd
GME HR Specialist

[email protected]
216.444.9002

  • Ensures resident and fellow compliance with Cleveland Clinic HR policies; track and report on compliance metrics
  • Provides administrative oversight for residents and fellows regarding technology, patient care applications, telephony, etc.
  • Manages time-sensitive issues such as bloodborne pathogen exposure reports and Safety Event Reporting System encounters
  • Assists in the GME appointment process
  • Manages special projects
  • Trainee manager in Workday and managerial signator

Lydia West
Certifications/Credentialing SME

[email protected]
216.385.1168

  • Provides support to manage functions of a trainee’s life cycle (onboarding until termination) – institute assignments to be announced
  • Serves as a subject matter expert for assigned areas(s)
  • Functions as a project manager for large or complex projects related to assigned SME areas
  • Performs in-depth audit and analysis of credentialing files

Deann Wheeler, EdD
Program Trainer

[email protected]
216.339.8067

  • Develops and delivers training curriculum to programs and their trainees on a variety of topics
  • Scorecard and survey development
  • Process development and process mapping
  • Team project management
  • Manages GMETrack/FREIDA for programs
  • Thalamus
  • Collaborates as a GME liaison regarding accreditation compliance activities: ACGME Milestones, ACGME Resident & Faculty Surveys, ACGME Annual Update, Semi-Annual Evaluation
  • Connect Today, GME.com

Mary Younan
Appointments/Contracting SME
[email protected]
216.399.9979

  • Provides support to manage functions of a trainee’s life cycle (onboarding until termination) – institute assignments to be announced
  • Serves as a subject matter expert for assigned areas(s)
  • Functions as a project manager for large or complex projects related to assigned SME areas
  • Performs in-depth audit and analysis of credentialing files

Anna Zulia, MEd
Education Program Administrator
[email protected]
216.445.2638

  • Serves as a liaison for state, federal, and other medical agencies
  • Oversees GME reporting for CMS reimbursement
  • Manages GME appointment process
  • Manages resident and fellow HR services
How We Can Help

How We Can Help

Providing a quality educational experience to our trainees is our number one job, which is why our Graduate Medical Education staff is committed to ensuring that our training programs meet or exceed national and institutional standards.

The GME Department also helps in the following areas:

Administration

We oversee and monitor program accreditation, the exchange visitor visa program and all institutional policies affecting GME programs.

Human Resources

We recruit trainees, administer payroll, authorize benefits and verify employment as well as perform other HR-related functions.

Customer Service

Please use our staff as a resource for questions about graduate medical education.