Depending on your insurance carrier and specific coverage, you may require a referral. Check with your insurance plan’s network of providers. If you have a plan booklet, contact the customer service department of your insurance company or your primary care physician.

Cole Eye Institute Appointments

Same-day Appointments

We are often able to accommodate same-day appointment requests.

Virtual Visits

You can now stay connected to your healthcare team through virtual visits, using your smartphone, tablet or computer.

Why go virtual? It's an easy, convenient and secure way to see your provider face-to-face without having to leave home. This saves you travel time, parking fees and time spent in the waiting room — and you can also have a loved one or caregiver join you. If appropriate, you can also get a prescription sent to the pharmacy of your choice.

Many insurance companies cover the cost of virtual visits, so check with your insurance company ahead of time. Interested in getting started? Call your provider to find out what virtual visit options are available.

Virtual visits are not for all eye issues but can help in triaging some of the acute issues like red eye, eye pain, watering and tearing. In some situations, virtual visits may be considered as a follow-up appointment for glaucoma or a consultation for oculoplasty. If your provider performs virtual visits, and you are eligible, our team will schedule your virtual visit and provide details on the cost of your appointment.

Locations Preparing for Your Appointment

Preparing for Your Appointment

What to Bring

Patients should bring the following items when they come to the Cole Eye Institute:

  • Insurance information
  • Glasses or contact lenses
  • Sun glasses
  • Medications
  • List of allergies, medical problems and questions you would like to ask the physician
  • Previous eye records, if available.

What to Expect

Patients at the Cole Eye Institute receive comprehensive eye examinations to determine if they have any existing or potential eye problems. The examination is comprised of a number of tests that will last 2 hours. The ophthalmologist and staff provide patients with quality care so that appropriate and timely steps can be taken if a problem is detected.

The following is a brief summary of the steps patients go through during a routine eye examination at the Cole Eye Institute. Depending on the physicians' finding, test procedures may vary.

Visual Acuity Examination

Patients will be tested for the ability to see at both distance and near. Lensometry is used to determine the prescription in a patient's existing glasses. The ophthalmic assistant will perform a refraction, which determines the amount of refractive error. This process allows a physician to give patients the proper optical correction through glasses or contact lenses if necessary.

Patient History

Our physicians rely upon the patient history to determine what steps may need to be taken in the evaluation. The ophthalmic assistant reviews with the patient the main reason for their visit, the eye and medical history, family history, medications and allergies. The answers are documented in the patient chart for the physician to review before seeing the patient.

External Examination

The external examination looks at the appearance of the patient's lashes, lids and visual parts of the lacrimal apparatus and external globe.

Alignment and Motility Examination

Vision can often be limited based on misalignment of the eyes. Several tests are performed to determine if a patient has a misalignment.

Visual Field Examination

This exam determines the sensitivity of the patient's peripheral vision.

Pupillary Examination

General eye health can often be determined by checking the reactions of the pupils under different light conditions.

Intraocular Pressure Measurement

Tonometry (checking the pressure in the eye) is vital in detecting glaucoma.


Is the last step before seeing the physician. Dilating drops are administered to assist in further screening the health of the eye for the physician. Once these tests are done, the physician performs two more detailed tests to complete the examination.


Also called a slit lamp exam, this test consists of using a magnifying microscope to closely examine the cornea, crystalline lens, lashes, membranes and clear fluids within the eye. This detailed test allows the physician to determine if any abnormalities exist.


An ophthalmoscope is used to examine the health of the retina, optic disc, macula and vasculature of the eye.

Retail Optical Shops

Retail Optical Shops

While Cleveland Clinic Cole Eye Institute offers a comprehensive range of eye care services, including eye examinations, glaucoma, cataract and diabetic evaluations, low vision screenings and laser vision correction, oculoplastic and reconstructive surgery surrounding the eye and other surgical treatments at 27 locations across northeast Ohio, not every location has retail eyewear available for purchase.

Our locations listed below also offer a wide selection of high-end retail eyewear, in addition to those other services.

i Building - Cole Eye Institute (Cleveland Clinic Main Campus)
2022 East 105th Street
Cleveland, Ohio 44195

Office Hours:

  • Monday - Friday: 9 a.m. - 5 p.m.

Avon - Richard E. Jacobs Health Center
33100 Cleveland Clinic Boulevard
Avon, Ohio 44011

Office Hours:

  • Monday: 8 a.m. - 6 p.m.
  • Tuesday - Friday: 8 a.m. - 5 p.m.
  • Saturday: 8 a.m. - Noon | Third Saturday of the month (please call to verify)

Avon Lake Family Health Center
450 Avon Belden Road
Avon Lake, Ohio 44012

Office Hours:

  • Monday: 8 a.m. - 5 p.m.
  • Tuesday - Friday: 8 a.m. - 5 p.m.

Cole Eye Institute, Akron
1 Park West Blvd.
Suite 150
Akron, OH 44320
330.864.8060 , ext. 238

Office Hours:

  • Monday - Friday: 8:30 a.m. - 5 p.m.
  • Third Saturday Each Month: 8 a.m. - Noon (please call to verify)

Express and Outpatient Care, Cole Eye Institute, Green
1587 Boettler Rd.
Suite 120
Uniontown, OH 44685
330.864.8060, ext. 238

Office Hours:

  • Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5 p.m.
  • Wednesday: 8:30 a.m. - 4:30 p.m.

Family Health Center Independence
5001 Rockside Road / IN 40
Independence, OH 44131

Office hours:

  • Monday – Friday: 8:30 a.m. - 5 p.m.
  • The first and third Mondays are 10 a.m. – 7 p.m.

Mohican Eye Center
637 North Union Street
Loudonville, Ohio 44842

Office Hours:

  • Monday: 8:30 a.m. - 6 p.m.
  • Tuesday: 8 a.m. - 5 p.m.
  • Wednesday: 8 a.m. - 1 p.m.
  • Thursday: 8 a.m. - 5 p.m.
  • Friday: 8 a.m. - 1 p.m.
  • Third Saturday Each Month: 8 a.m. - Noon (please call to verify)

Mohican Eye (Mansfield)
484 Park Avenue West
Mansfield, Ohio 44906

Office Hours:

  • Monday - Friday: 8 a.m. - 5 p.m.
  • First Saturday Each Month: 8 a.m. - Noon (please call to verify)

North Ridgeville Medical Office
35105 Center Ridge Road
North Ridgeville, Ohio 44039

Office Hours:

  • Monday, Wednesday, Thursday, Friday: 8:30 a.m. - 5 p.m.
  • Tuesday: 10 a.m. - 7 p.m.

Oberlin Ophthalmology
309 West Lorain Street
Oberlin, Ohio 44074

Office Hours:

  • Monday: 10:30 a.m. - 7 p.m.
  • Tuesday, Wednesday, Thursday: 8:30 a.m. - 5 p.m.
  • Friday: 8:30 a.m. - 3 p.m.