In addition to delivery of convenient, comprehensive and high-quality primary care, the goals of Cleveland Clinic Community Care include studying approaches to improve delivery of patient-centered care and educating the next generation of physicians and caregivers in providing superior personalized healthcare.

Cleveland Clinic Community Care offers patients the following advantages:

  • An innovative team approach to healthcare, led by the primary care physician who collaborates with specially trained nurses and physician assistants to provide you and your family comprehensive, accessible care.
  • Delivery of the highest quality primary care and superior patient experience through coordination of services with sub-specialists and other medical specialists including hospital medicine, pharmacists, and social workers.
  • Providing enhanced access to Cleveland Clinic primary care and preventive services.
  • Being a national leader in chronic disease management and research in primary care settings, particularly in diabetes.
  • Serving as a laboratory for innovation around the care delivery model and in medical education.
  • Educating the next generation of doctors.
  • Lead the enterprise in the move to population management in the era of healthcare reform.
Quality Initiatives

Quality Initiatives

Hospitals and doctors are not all alike. They vary in quality due to differences in their training, experience and services. Differences in quality matter more when you need sophisticated medical care for a complex condition. The doctor and hospital you choose will have a direct impact on how well you do – especially when you need treatment for a serious condition or disease.

Treatment outcomes

Considering where to go for your primary care? Access data and treatment outcomes for Cleveland Clinic Community Care:

Learn more about quality and Cleveland Clinic outcomes:

Diabetes care initiative

The International Diabetes Center is pursuing diabetes provider recognition through NCQA (National Committee on Quality Assurance).

Cleveland Clinic Community Care and the Endocrinology & Metabolism Institute have partnered with United Healthcare and the International Diabetes Center of Park Nicollet Health System to assess and improve our diabetes care in all primary care areas.

Hypertension care initiative

A Hypertension Improvement Team, led by Robert Jones, MD, was notified that their application to American Medical Group Association’s Compendium of Best Practices in Managing Hypertension was accepted. The team will receive a $2,500 education grant to support quality improvement efforts and the development of a case study for future publication.

Virtual Visits

Virtual Visits

You can now stay connected to your healthcare team through virtual visits, using your smartphone, tablet or computer.

Why go virtual? It's an easy, convenient and secure way to see your provider face-to-face without having to leave home. This saves you travel time, parking fees and time spent in the waiting room — and you can also have a loved one or caregiver join you. If appropriate, you can also get a prescription sent to the pharmacy of your choice.

Many insurance companies cover the cost of virtual visits, so check with your insurance company ahead of time. Interested in getting started? Call your provider to find out what virtual visit options are available.