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Department Family Medicine
Primary Location Akron General Dover Family Practice
Type of Doctor Adults Only
Languages English
Surgeon No


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Education & Professional Highlights

Education & Professional Highlights


Research & Publications

Research & Publications

See publications for Robert Jones, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

283 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

62 Patient Comments

Reviewed on Jan 13, 2023

Dr. Jones is the best. Very caring and respectful physician.

Reviewed on Jan 10, 2023

In my eyes there will never be another doctor that could ever replace or compare to Dr. Jones! I always suggest him as someone's doctor if they are in search of one or want to replace one.

Reviewed on Dec 30, 2022

Dr. Jones, and his staff have always been pleasant and very concerned with my health and needs. I have recommended him to some of my friends and would recommend him to anyone looking for a doctor.

Reviewed on Dec 28, 2022

I've been through three different physicians in ten years and Dr Jones and his staff have been the best

Reviewed on Dec 28, 2022

Constantly telling friends and family I love my doctor and staff. Always recommending

Reviewed on Dec 28, 2022

World class treatment when it comes to Dr Jones and his staff.

Reviewed on Dec 20, 2022

This is one of the best doctors I've ever had.

Reviewed on Dec 16, 2022

Doc Jones is the best. I have been with him for many years and have no plans of ever leaving.

Reviewed on Dec 14, 2022

I am 69 years old and have never had a family doctor that was as easy to talk to as Dr. Jones. He always takes his time with you and has never made me feel rushed. He goes over your testing and explains everything.

Reviewed on Dec 12, 2022

Doctor and staff are nice

Reviewed on Dec 12, 2022

Very proud to say that Dr Jones is my primary physician

Reviewed on Dec 7, 2022

Great staff _____ *Dr. Robert Jones is the best!

Reviewed on Nov 16, 2022

Dr. Jones and staff show genuine interest in your condition and use that focus to purposefully start a response towards wellness

Reviewed on Nov 16, 2022

I have sent 3 of my friends to Dr. JONES and they continue as patient's

Reviewed on Nov 16, 2022

Recent concern seems to be resolving per Dr Jones suggested actions

Reviewed on Nov 16, 2022

Dr Jones showed great care in being sure that I had cellulitis and not a blood clot. I very much appreciate his care and concern.

Reviewed on Nov 2, 2022


Reviewed on Nov 2, 2022

Love Dr Jones and his staff

Reviewed on Oct 31, 2022

Best staff and Dr around!

Reviewed on Oct 24, 2022

Dr. Jones addresses my problems with great care and concern. He discusses with me what we can do or try to help. I trust Dr. Jones very much and always follow his instructions. I have and will refer friends and family to him.

Reviewed on Oct 24, 2022

Dr. Robert Jones II

Reviewed on Oct 24, 2022

Dr Jones was very professional and my daughter doesn't like to go to any other doctor..

Reviewed on Sep 28, 2022

Love Dr. Jones

Reviewed on Sep 26, 2022

*Dr. Jones - is always friendly, easy to talk to and answers questions know matter how many. He makes you feel at ease with your health issues.

Reviewed on Sep 23, 2022

Always a great visit with Dr. Jones. He listens.

Reviewed on Sep 22, 2022

Doctor Jones has a very good personality and makes you feel comfortable as a patient.

Reviewed on Sep 22, 2022

Dr. Jones is the best doctor I have had the pleasure to encounter. I have worked in the medical field since 1995 and am very picky on who is my personal doctor. Not only is he extremely knowledgeable but his bedside manner is very empathic and considerate.

Reviewed on Sep 9, 2022

I always recommend Dr Jones and his office.

Reviewed on Sep 6, 2022

Dr. Jones and staff are wonderful and professional.

Reviewed on Aug 31, 2022

The appointment was made for me. Doctor is always good to me and treats me very well

Reviewed on Aug 30, 2022

Have been going here for 20-25 years. Both Dr. Jones and staff are wonderful to our family.

Reviewed on Aug 23, 2022


Reviewed on Aug 2, 2022

I have been with Dr. Jones for many many years. He has always been very caring and professional.

Reviewed on Aug 2, 2022

Dr Jones was very helpful

Reviewed on Jul 26, 2022

The complete experience was so fluid I was very thankful for the opportunity together and be treated at their office. I am looking forward to having Dr Jones for my provider. He seems very thorough and a pleasure to associate with. Thanks again to his team.

Reviewed on Jul 25, 2022

Great office staff and Doctor !!!

Reviewed on Jul 22, 2022

I have been a patient of Dr. Jones for over 20 years. He has always been kind and concerned about my well-being.

Reviewed on Jul 21, 2022

Dr. Jones and Debbie are amazing!

Reviewed on Jul 21, 2022

Dr Jones and all of his employees always go above and beyond to help and listen to every detail. I would HIGHLY recommend them !!!!

Reviewed on Jul 15, 2022

Dr. Jones is very easy to talk to and understanding. He is a wonderful Dr. I appreciate him trying his best to help me.

Reviewed on Jun 29, 2022

Very good overall experience with physician as well as staff

Reviewed on Jun 28, 2022

Love that doctor he listening to you.

Reviewed on Jun 6, 2022

I just love Dr. Jones. He's easy to talk to, he had to add a new medication to me, so he explained everything to me, which is very comforting.

Reviewed on Jun 6, 2022

I have no issues with Dr. Jones or CC Union Hospital. They are the best.

Reviewed on Jun 6, 2022

*Dr. Jones is the best & most upbeat person I know. I tell everyone they need to go to him.

Reviewed on May 17, 2022

Dr. Jones is an excellent doctor. He treats our whole family. He genuinely cares about you the patient and listens to what you have to say. Explains things in the ways you understand them, sometimes more than once :) He talks to you about what is going on and the treatment.

Reviewed on May 10, 2022

Always feel comfortable with my doctor.

Reviewed on Apr 29, 2022

Doc Jones and his staff have always been extremely friendly,helpful, and compassionate. I would never want too go anywhere else. These are very caring people, and Doc Jones is A-#1 Top Hand !

Reviewed on Apr 28, 2022

Dr Jones is very attentive to what's going on with his patients.

Reviewed on Apr 28, 2022

Doctor Jones takes his time and listens to what your concerns might be. He has a way of making you feel very comfortable.

Reviewed on Apr 28, 2022

Always had great visit with *Dr. Jones - Friendly - Kind - patient - Very comforting visits, enjoy his company when discussing my health.

Reviewed on Apr 20, 2022

Dr Jones is probably the best doctor I've ever had. He is sympathetic to concerns and helpful with diagnosis.

Reviewed on Apr 19, 2022

All around best doctor. No bad experiences.

Reviewed on Apr 12, 2022

Just to make sure, this "care" is for the doctor visit only.

Reviewed on Mar 29, 2022

Doctor Robert Jones, is the best, he explains everything, he is a down to earth Doctor he is an asset to his profession. I believe that Dr.Jones and his staff are fabulous.

Reviewed on Mar 29, 2022

Dr.Jones is absolutely a marvelous and amazing Doctor. I have told people about Dr.Jones, I tell them how he is such a amazing Doctor as well as being terrific and wonderful.

Reviewed on Mar 24, 2022

Dr. Jones is always on time and fun to visit with.

Reviewed on Mar 24, 2022

Dr. Jones always has a smile and is fun to visit with. Always offers multiple solutions for my problem.

Reviewed on Mar 21, 2022

We love Dr. Jones & his staff. Always helpful, friendly & courteous!

Reviewed on Feb 7, 2022

All good I really like Dr. Jones.

Reviewed on Feb 7, 2022

Dr. Jones is the best as is his staff.

Reviewed on Feb 7, 2022

I would like to give an outstanding for all of above. I love Dr. Jones

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