Robert Jones, MD
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Appointed
2018
Research & Publications
See publications for Robert Jones, MD.
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272 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.9 | |
| Courtesy, Respect & Concern | 4.9 | |
| Patient Rating of Doctor | 4.9 |
25 Patient Comments
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Reviewed on May 21, 2021
The office and Dr. Jones have always been nice and efficient. my family has been going to him for 22 years.
Reviewed on Apr 29, 2021
Dr. Jones is so easy to talk to.
Reviewed on Apr 28, 2021
*Dr. Jones & staff are VERY caring, courteous, and helpful. I feel very comfortable at my visits. Love my dr.
Reviewed on Apr 28, 2021
the personnel at Dr Jones were very professional and helpful.
Reviewed on Apr 23, 2021
I would like to be able to communicate by email. At my request, my prescriptions were changed. Doctor fully cooperated. My plan pharmacy administrator demanded pre-authorization. Once the steps could be figured out, office personnel cooperated fully and helped. Appreciate all the extra effort to accomplish with a pharmacy administrator that made it difficult.
Reviewed on Apr 22, 2021
The best by far. Staff is very polite and easy to talk to. It took me awhile to find a physician who would listen to me and discuss options for various ailments
Reviewed on Apr 22, 2021
I recommend Dr. Jones and his staff to everyone
Reviewed on Apr 21, 2021
Dr. Jones is very compassionate, professional doctor who goes above and beyond for his patients
Reviewed on Apr 21, 2021
Dr. Jones is a fantastic doctor. He always listens and understands.
Reviewed on Apr 21, 2021
Dr. Jones and his staff has always helped me with any issues that have come up.
Reviewed on Apr 21, 2021
Dr. Jones has always talked with me especially during crisis
Reviewed on Apr 21, 2021
Same with Dr. Jones. I had to discuss embarrassing health issues and he did not react and was very nice and understanding.
Reviewed on Apr 14, 2021
Dr. Jones is a doctor who takes the time to listen to what is going on with me. We discuss different options to deal with the problem. The staff has always been nice & that makes me feel comfortable going there.
Reviewed on Apr 6, 2021
Dr Jones is the best. he never makes you feel like he is a hurry. He knows who you are when you go in. and he listens to everything you need to tell him. I recommend him to anyone who is looking for a doctor
Reviewed on Mar 29, 2021
love this doctor, we need more like him
Reviewed on Mar 29, 2021
I have been with Dr Jones for a long time. He has always been very professional, kind and helpful.
Reviewed on Mar 25, 2021
Dr. Jones always listens and is there to help in a very compassionate way. His staff are awesome!
Reviewed on Mar 15, 2021
I always tell everyone they need to go to Dr. Jones
Reviewed on Mar 12, 2021
dr Jones REALLY listens to his patients and does not force anything on them.
Reviewed on Mar 12, 2021
Tressa was absolutely amazing as well dr Jones
Reviewed on Mar 9, 2021
always a good experience with Dr. Jones.
Reviewed on Mar 9, 2021
Always a very good experience with Dr. Jones
Reviewed on Mar 9, 2021
Everyone in the office and Dr. Jones are always very helpful, courteous, and professional.
Reviewed on Mar 5, 2021
I really like Dr Robert Jones. He's a great doctor and he has a wonderful staff. They're always welcoming
Reviewed on Mar 5, 2021
Very caring and professional Doctor amd staff