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Department Family Medicine
Primary Location Akron General Dover Family Practice
Type of Doctor Adults Only
Languages English
Surgeon No


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Education & Professional Highlights

Education & Professional Highlights


Research & Publications

Research & Publications

See publications for Robert Jones, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

265 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

51 Patient Comments

Reviewed on Oct 28, 2021

I have never had a negative experience at Doctor Jones office

Reviewed on Oct 26, 2021

Dr. Jones has the best bedside manner! He makes sure to ask all the questions and answer the ones I ask as well, giving me the Information I need to move forward with treatment without concern. He's the best! The staff was all also very friendly this visit.

Reviewed on Oct 20, 2021

Dr. Jones provided clear explanations for what needed to happen and how he would address my problem.

Reviewed on Oct 1, 2021

It's an amazing feeling to have a great down to earth doctor. Very personable

Reviewed on Sep 23, 2021

Dr. Jones is a great doctor.

Reviewed on Sep 20, 2021

Dr Jones is one of the best Drs around

Reviewed on Sep 15, 2021

Debbie, the receptionist, is a great asset to Dr Jones' office. She is friendly and efficient.

Reviewed on Sep 14, 2021

Dr Jones is thorough and follows up quickly.

Reviewed on Sep 14, 2021

Would definitely and have recommended Dr Jones to others.

Reviewed on Aug 17, 2021

Have recommended about 10 people over the past years to Dr. Jones.

Reviewed on Aug 16, 2021

Dr. Jones and his staff are always very helpful, professional, and accommodating.

Reviewed on Aug 6, 2021

Dr. Jones' office girls are super nice, easy to talk to, & very efficient.

Reviewed on Aug 6, 2021

Dr. Jones is very thorough. He's been my PCP for over 20 years.. Thank you Dr. Jones

Reviewed on Aug 6, 2021

I always do recommend Dr. Jones.

Reviewed on Aug 4, 2021

I have been seeing Dr Jones over 25 plus years. My husband and son also sees Dr. Jones. I have not met a more caring doctor. He listens to what you have to say. I see a specialist for my migraines but he always asks how I am.

Reviewed on Aug 2, 2021

The older lady at the front desk is polite and has proper work ethics. Dr. Jones is nice listens and asks questions.The new young girls there are rude sit over in the corner snicker & talk about you behind your back.I have been a patient of Dr. Jones for many years and he was always good & helpful until Cleveland Clinic butted in.

Reviewed on Aug 2, 2021

Doctor Jones is a good doctor his nurse well can't say the same actually the employees at the pharmacist said that they will be seen another doctor because of your nurses attitudes she brought that to our attention don't don't know if you want to run that past her we've already made complaints to you guys and you sent us a letter but she still thinks she's high up on the hog

Reviewed on Aug 2, 2021

Just a routine prenop assessment - Dr Jones is always down to earth and great to deal with

Reviewed on Jul 22, 2021

Very satisfied when I left doctor Jones's office. Everyone was so was so kind

Reviewed on Jul 21, 2021

Dr Jones is the best!!

Reviewed on Jul 13, 2021

Dr. Jones is very personable and knowledgeable whenn discussing my health.

Reviewed on Jun 25, 2021

My appointment was on time and my wait was very minimal. I was treated very courteously during my entire visit to this dr.

Reviewed on Jun 25, 2021

My doctor was very prompt, very courteous and did show interest and answered all of my questions completely.

Reviewed on Jun 16, 2021

I have always been very satisfied with the care I have received from Dr Jones He is very knowledgeable,kind,and understanding

Reviewed on Jun 16, 2021

Dr Jones office is very organized I never had a bad experience at this office you get your appointment go to the office you dont have to wait long at all. Great Staff.

Reviewed on Jun 16, 2021

I have my husband going there and we just switch my mother in law to this office I recommend Dr Jones and his staff to everybody I talk to. if any body ask me for a good Dr it would be Dr Jones and staff office

Reviewed on May 21, 2021

The office and Dr. Jones have always been nice and efficient. my family has been going to him for 22 years.

Reviewed on Apr 29, 2021

Dr. Jones is so easy to talk to.

Reviewed on Apr 28, 2021

*Dr. Jones & staff are VERY caring, courteous, and helpful. I feel very comfortable at my visits. Love my dr.

Reviewed on Apr 28, 2021

the personnel at Dr Jones were very professional and helpful.

Reviewed on Apr 23, 2021

I would like to be able to communicate by email. At my request, my prescriptions were changed. Doctor fully cooperated. My plan pharmacy administrator demanded pre-authorization. Once the steps could be figured out, office personnel cooperated fully and helped. Appreciate all the extra effort to accomplish with a pharmacy administrator that made it difficult.

Reviewed on Apr 22, 2021

The best by far. Staff is very polite and easy to talk to. It took me awhile to find a physician who would listen to me and discuss options for various ailments

Reviewed on Apr 22, 2021

I recommend Dr. Jones and his staff to everyone

Reviewed on Apr 21, 2021

Dr. Jones is very compassionate, professional doctor who goes above and beyond for his patients

Reviewed on Apr 21, 2021

Dr. Jones is a fantastic doctor. He always listens and understands.

Reviewed on Apr 21, 2021

Dr. Jones and his staff has always helped me with any issues that have come up.

Reviewed on Apr 21, 2021

Dr. Jones has always talked with me especially during crisis

Reviewed on Apr 21, 2021

Same with Dr. Jones. I had to discuss embarrassing health issues and he did not react and was very nice and understanding.

Reviewed on Apr 14, 2021

Dr. Jones is a doctor who takes the time to listen to what is going on with me. We discuss different options to deal with the problem. The staff has always been nice & that makes me feel comfortable going there.

Reviewed on Apr 6, 2021

Dr Jones is the best. he never makes you feel like he is a hurry. He knows who you are when you go in. and he listens to everything you need to tell him. I recommend him to anyone who is looking for a doctor

Reviewed on Mar 29, 2021

love this doctor, we need more like him

Reviewed on Mar 29, 2021

I have been with Dr Jones for a long time. He has always been very professional, kind and helpful.

Reviewed on Mar 25, 2021

Dr. Jones always listens and is there to help in a very compassionate way. His staff are awesome!

Reviewed on Mar 15, 2021

I always tell everyone they need to go to Dr. Jones

Reviewed on Mar 12, 2021

dr Jones REALLY listens to his patients and does not force anything on them.

Reviewed on Mar 12, 2021

Tressa was absolutely amazing as well dr Jones

Reviewed on Mar 9, 2021

always a good experience with Dr. Jones.

Reviewed on Mar 9, 2021

Always a very good experience with Dr. Jones

Reviewed on Mar 9, 2021

Everyone in the office and Dr. Jones are always very helpful, courteous, and professional.

Reviewed on Mar 5, 2021

I really like Dr Robert Jones. He's a great doctor and he has a wonderful staff. They're always welcoming

Reviewed on Mar 5, 2021

Very caring and professional Doctor amd staff

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