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Department Family Medicine
Primary Location Akron General Dover Family Practice
Type of Doctor Adults Only
Languages English
Surgeon No


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Education & Professional Highlights

Education & Professional Highlights


Research & Publications

Research & Publications

See publications for Robert Jones, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

229 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 5
Patient Rating of Doctor 4.9

55 Patient Comments

Reviewed on Aug 23, 2022


Reviewed on Aug 2, 2022

I have been with Dr. Jones for many many years. He has always been very caring and professional.

Reviewed on Aug 2, 2022

Dr Jones was very helpful

Reviewed on Jul 26, 2022

The complete experience was so fluid I was very thankful for the opportunity together and be treated at their office. I am looking forward to having Dr Jones for my provider. He seems very thorough and a pleasure to associate with. Thanks again to his team.

Reviewed on Jul 25, 2022

Great office staff and Doctor !!!

Reviewed on Jul 22, 2022

I have been a patient of Dr. Jones for over 20 years. He has always been kind and concerned about my well-being.

Reviewed on Jul 21, 2022

Dr Jones and all of his employees always go above and beyond to help and listen to every detail. I would HIGHLY recommend them !!!!

Reviewed on Jul 21, 2022

Dr. Jones and Debbie are amazing!

Reviewed on Jul 15, 2022

Dr. Jones is very easy to talk to and understanding. He is a wonderful Dr. I appreciate him trying his best to help me.

Reviewed on Jun 29, 2022

Very good overall experience with physician as well as staff

Reviewed on Jun 28, 2022

Love that doctor he listening to you.

Reviewed on Jun 6, 2022

I just love Dr. Jones. He's easy to talk to, he had to add a new medication to me, so he explained everything to me, which is very comforting.

Reviewed on Jun 6, 2022

I have no issues with Dr. Jones or CC Union Hospital. They are the best.

Reviewed on Jun 6, 2022

*Dr. Jones is the best & most upbeat person I know. I tell everyone they need to go to him.

Reviewed on May 17, 2022

Dr. Jones is an excellent doctor. He treats our whole family. He genuinely cares about you the patient and listens to what you have to say. Explains things in the ways you understand them, sometimes more than once :) He talks to you about what is going on and the treatment.

Reviewed on May 10, 2022

Always feel comfortable with my doctor.

Reviewed on Apr 29, 2022

Doc Jones and his staff have always been extremely friendly,helpful, and compassionate. I would never want too go anywhere else. These are very caring people, and Doc Jones is A-#1 Top Hand !

Reviewed on Apr 28, 2022

Dr Jones is very attentive to what's going on with his patients.

Reviewed on Apr 28, 2022

Doctor Jones takes his time and listens to what your concerns might be. He has a way of making you feel very comfortable.

Reviewed on Apr 28, 2022

Always had great visit with *Dr. Jones - Friendly - Kind - patient - Very comforting visits, enjoy his company when discussing my health.

Reviewed on Apr 20, 2022

Dr Jones is probably the best doctor I've ever had. He is sympathetic to concerns and helpful with diagnosis.

Reviewed on Apr 19, 2022

All around best doctor. No bad experiences.

Reviewed on Apr 12, 2022

Just to make sure, this "care" is for the doctor visit only.

Reviewed on Mar 29, 2022

Doctor Robert Jones, is the best, he explains everything, he is a down to earth Doctor he is an asset to his profession. I believe that Dr.Jones and his staff are fabulous.

Reviewed on Mar 29, 2022

Dr.Jones is absolutely a marvelous and amazing Doctor. I have told people about Dr.Jones, I tell them how he is such a amazing Doctor as well as being terrific and wonderful.

Reviewed on Mar 24, 2022

Dr. Jones is always on time and fun to visit with.

Reviewed on Mar 24, 2022

Dr. Jones always has a smile and is fun to visit with. Always offers multiple solutions for my problem.

Reviewed on Mar 21, 2022

We love Dr. Jones & his staff. Always helpful, friendly & courteous!

Reviewed on Feb 7, 2022

All good I really like Dr. Jones.

Reviewed on Feb 7, 2022

Dr. Jones is the best as is his staff.

Reviewed on Feb 7, 2022

I would like to give an outstanding for all of above. I love Dr. Jones

Reviewed on Jan 18, 2022

Dr. Jones is a wonderful caring doctor.

Reviewed on Jan 6, 2022

The office staff is phenomenal! Dr. Jones is a wonderful doctor and takes his time with me and really listens to my concerns!

Reviewed on Jan 6, 2022

Love Dr Jones and his staff

Reviewed on Dec 29, 2021

Dr Jones is great

Reviewed on Dec 20, 2021

Awesome Doctor and staff

Reviewed on Dec 17, 2021

I developed serious upper respiratory symptoms and Dr. Jones prescribed effective treatment and medication to bring me back to a more comfortable level fairly quickly in 3 -4 days and I continue to improve

Reviewed on Dec 10, 2021

Although being harassed by the Cleveland Clinic with multiple requests for survey completion, that should have no effect on my rating of the consistently outstanding experience of the care from Dr Jones and his staff.

Reviewed on Dec 10, 2021

Dr Jones is amazing. Your surveys not so.

Reviewed on Dec 9, 2021

Doctor has a good bedside manor, and easy to talk to

Reviewed on Dec 7, 2021

My husband and I have been going to Dr Jones since close to when he opened in Dover. He is always kind, professional and really listens. He answers all your questions and shared his knowledge.

Reviewed on Nov 30, 2021

Dr. Jones & his care team are wonderful people. They make you feel like family. It's very comforting to know you'll be greeted with a friendly face each time you go in there.

Reviewed on Nov 30, 2021

I would (& I always do) recommend Dr. Robert Jones. I'm very glad my husband & I started seeing him when we were married. Thank you to Dr. & his staff (now & previous)

Reviewed on Nov 17, 2021

The Staff and Dr Jones are so professional and caring. I recommend this office to everyone who ask me where is a good Dr.

Reviewed on Nov 17, 2021

I do recommend this Doctor's office this is the best Primary Doctor office that runs great on time and efficient

Reviewed on Nov 17, 2021

I do recommend this Dr office

Reviewed on Oct 28, 2021

I have never had a negative experience at Doctor Jones office

Reviewed on Oct 26, 2021

Dr. Jones has the best bedside manner! He makes sure to ask all the questions and answer the ones I ask as well, giving me the Information I need to move forward with treatment without concern. He's the best! The staff was all also very friendly this visit.

Reviewed on Oct 20, 2021

Dr. Jones provided clear explanations for what needed to happen and how he would address my problem.

Reviewed on Oct 1, 2021

It's an amazing feeling to have a great down to earth doctor. Very personable

Reviewed on Sep 23, 2021

Dr. Jones is a great doctor.

Reviewed on Sep 20, 2021

Dr Jones is one of the best Drs around

Reviewed on Sep 15, 2021

Debbie, the receptionist, is a great asset to Dr Jones' office. She is friendly and efficient.

Reviewed on Sep 14, 2021

Dr Jones is thorough and follows up quickly.

Reviewed on Sep 14, 2021

Would definitely and have recommended Dr Jones to others.

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