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Department Family Medicine
Primary Location Union Hospital Family Medicine, Dover
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Union Hospital Family Medicine, Dover
Primary Location

Union Hospital Family Medicine, Dover



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Education & Professional Highlights

Education & Professional Highlights


Research & Publications

Research & Publications

See publications for Robert Jones, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

236 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 5
Patient Rating of Doctor 4.9

55 Patient Comments

Reviewed on Jun 22, 2023

Dr . Jones was highly recommended and I understand why. Great doctor!!

Reviewed on Jun 21, 2023

They are the best of the best !! You should be honored to have them in your network. Doctor Jones is very truthful and his staff is quite welcoming and easy to work with . They take the guess work out of the equation!!

Reviewed on Jun 16, 2023

One of the best docs I have ever had.

Reviewed on Jun 14, 2023

Everyone at the office, including Dr Jones, are always so helpful and caring.

Reviewed on Jun 12, 2023

Never had a bad experience with Dr. Jones

Reviewed on Jun 12, 2023

Dr.Jones and his staff are always very efficient and courteous.

Reviewed on Jun 8, 2023

Dr Jones helped me make some decisions about my health and treatment

Reviewed on May 17, 2023

I genuinely like the Dr. And his staff

Reviewed on May 8, 2023

Everyone in Dr. Jone's office are very caring.

Reviewed on May 1, 2023

Dr Jones is the best Dr ever he listens to me and answers all my questions and he has a great bed side manner

Reviewed on Apr 25, 2023

Love this doctor! For the first time, I found a doctor who is easy to talk to and I wasn't rushed out.

Reviewed on Apr 24, 2023

Dr Jones explained everything thoroughly and if this course of action didn't help what could be done next

Reviewed on Apr 24, 2023

Super doctor that truly cares about his patients! So thankful that he is my doctor

Reviewed on Apr 24, 2023

A wonderful staff and outstanding doctor and staff. They make you feel important and wonderful.

Reviewed on Apr 24, 2023

Love Dr. Jones. The best doctor ever.

Reviewed on Apr 21, 2023

Dr. Jones and his staff are the best.

Reviewed on Apr 21, 2023

Dr. Jones is awesome.

Reviewed on Apr 20, 2023

I would highly recommend Dr Robert Jones to everyone. He's easy to understand, cares about my concerns and is always friendly

Reviewed on Apr 20, 2023

Dr Jones and his staff is AWESOME!!!!!

Reviewed on Apr 19, 2023

I recommend Dr Jones all the time

Reviewed on Apr 14, 2023

Great doctor

Reviewed on Apr 13, 2023

A very nice visit to the Doctor!

Reviewed on Apr 12, 2023

Dr. Jones is an excellent physician. I have been a patient for over 25 years. Always listens and shows concerns. No one better!

Reviewed on Mar 30, 2023

Dr. Robert Jones is an amazing family doctor. He comes across as a friend more than a doctor, which I like about him. He always seems to know the best and fastest way to treat your ailments. I recommend him any time I know of someone looking for a new family doctor.

Reviewed on Mar 30, 2023

Dr. Jones is a good Dr. He takes time to listen to me & what I have going on. There're not many Drs. They actually take the time & listen to their patients.

Reviewed on Mar 28, 2023

Every one is great their ..best doctor ever.

Reviewed on Mar 28, 2023

Yes I talk about him all the time

Reviewed on Mar 24, 2023

Dr Jone's and his staff always do an amazing job! Dr. Jones take the time to talk and make sure he has address all of a patient questions.

Reviewed on Mar 21, 2023

Dr Jones and his staff are awesome!Always so courteous and caring. As long as I have been a patient with him I have always been happy with my care. Wonderful office!!

Reviewed on Mar 20, 2023

Doctor Jones is very professional and a asset to his profession. Doctor Jones is the best Doctor I have ever liked, he is so down to earth, and I like that he doesn't use big words when talking to me, most Doctors you usually need a dictionary to understand what they are saying. I trust Doctor Jones so much. I wouldn't say that if I didn't mean it. Like I said Doctor Jones is the best.

Reviewed on Mar 17, 2023

Dr. Jones is an excellent physician and always listens and takes care of his patients needs and makes me feel comfortable talking to him.

Reviewed on Mar 9, 2023

Dr. Jones is a very good Doctor.

Reviewed on Feb 15, 2023

Dear Dr.You and your staff provide the best care. You're at the top of my well being and always made me feel safe and at ease in every way. I would not be here today without you. I will always be thankful for my physician...

Reviewed on Feb 15, 2023

I would recommend Dr. Robert Johns to anyone!!

Reviewed on Feb 8, 2023

I have been with Dr. Jones since he opened his practice 25 +years ago. He is the kindest most caring doctor I have ever had. He listens to you. Knows exactly what you need.

Reviewed on Feb 8, 2023

I recommend Dr. JONES and staff to all. The best.

Reviewed on Feb 6, 2023

Dr. Jones' Staff is an amazing bunch of ladies!!! Very nice, professional & compassionate.

Reviewed on Feb 6, 2023

Dr. Jones is such a fantastic doctor. My hubby & I have been going to him for nearly 25 years. He listens to me, and care about my family.

Reviewed on Feb 2, 2023

Dr. Jones put my mind at ease that my condition was not terribly serious and treatable.

Reviewed on Feb 1, 2023

Staff and Dr Jones go above and beyond in helping. This is the only Cleveland Clinic facility I would recommend.

Reviewed on Feb 1, 2023

Will never recommend Union Hospital however, we will always see Dr Jones due to the care we receive.

Reviewed on Jan 30, 2023

Dr. Jones is very respectful, concerned with the reason your being seen in his office and is always willing to care for his patients. Always willing to strike up conversation to make ya feel comfortable.

Reviewed on Jan 13, 2023

Dr. Jones is the best. Very caring and respectful physician.

Reviewed on Jan 10, 2023

In my eyes there will never be another doctor that could ever replace or compare to Dr. Jones! I always suggest him as someone's doctor if they are in search of one or want to replace one.

Reviewed on Jan 3, 2023

Everyone at Dr. Jones office are so kind and it's very refreshing going to s doctor 's office and made to feel so welcome. As far as I am concerned Dr. Jones is top notch!! Very knowledgeable and caring. They are all awesome.

Reviewed on Dec 30, 2022

Dr. Jones, and his staff have always been pleasant and very concerned with my health and needs. I have recommended him to some of my friends and would recommend him to anyone looking for a doctor.

Reviewed on Dec 28, 2022

I've been through three different physicians in ten years and Dr Jones and his staff have been the best

Reviewed on Dec 28, 2022

Constantly telling friends and family I love my doctor and staff. Always recommending

Reviewed on Dec 28, 2022

World class treatment when it comes to Dr Jones and his staff.

Reviewed on Dec 20, 2022

This is one of the best doctors I've ever had.

Reviewed on Dec 16, 2022

Doc Jones is the best. I have been with him for many years and have no plans of ever leaving.

Reviewed on Dec 14, 2022

I am 69 years old and have never had a family doctor that was as easy to talk to as Dr. Jones. He always takes his time with you and has never made me feel rushed. He goes over your testing and explains everything.

Reviewed on Dec 12, 2022

Doctor and staff are nice

Reviewed on Dec 12, 2022

Very proud to say that Dr Jones is my primary physician

Reviewed on Dec 7, 2022

Great staff _____ *Dr. Robert Jones is the best!

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