Robert Jones, MD
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Appointed
2018
Research & Publications
See publications for Robert Jones, MD.
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265 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.9 | |
| Courtesy, Respect & Concern | 4.9 | |
| Patient Rating of Doctor | 4.9 |
51 Patient Comments
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Reviewed on Oct 28, 2021
I have never had a negative experience at Doctor Jones office
Reviewed on Oct 26, 2021
Dr. Jones has the best bedside manner! He makes sure to ask all the questions and answer the ones I ask as well, giving me the Information I need to move forward with treatment without concern. He's the best! The staff was all also very friendly this visit.
Reviewed on Oct 20, 2021
Dr. Jones provided clear explanations for what needed to happen and how he would address my problem.
Reviewed on Oct 1, 2021
It's an amazing feeling to have a great down to earth doctor. Very personable
Reviewed on Sep 23, 2021
Dr. Jones is a great doctor.
Reviewed on Sep 20, 2021
Dr Jones is one of the best Drs around
Reviewed on Sep 15, 2021
Debbie, the receptionist, is a great asset to Dr Jones' office. She is friendly and efficient.
Reviewed on Sep 14, 2021
Dr Jones is thorough and follows up quickly.
Reviewed on Sep 14, 2021
Would definitely and have recommended Dr Jones to others.
Reviewed on Aug 17, 2021
Have recommended about 10 people over the past years to Dr. Jones.
Reviewed on Aug 16, 2021
Dr. Jones and his staff are always very helpful, professional, and accommodating.
Reviewed on Aug 6, 2021
Dr. Jones' office girls are super nice, easy to talk to, & very efficient.
Reviewed on Aug 6, 2021
Dr. Jones is very thorough. He's been my PCP for over 20 years.. Thank you Dr. Jones
Reviewed on Aug 6, 2021
I always do recommend Dr. Jones.
Reviewed on Aug 4, 2021
I have been seeing Dr Jones over 25 plus years. My husband and son also sees Dr. Jones. I have not met a more caring doctor. He listens to what you have to say. I see a specialist for my migraines but he always asks how I am.
Reviewed on Aug 2, 2021
The older lady at the front desk is polite and has proper work ethics. Dr. Jones is nice listens and asks questions.The new young girls there are rude sit over in the corner snicker & talk about you behind your back.I have been a patient of Dr. Jones for many years and he was always good & helpful until Cleveland Clinic butted in.
Reviewed on Aug 2, 2021
Doctor Jones is a good doctor his nurse well can't say the same actually the employees at the pharmacist said that they will be seen another doctor because of your nurses attitudes she brought that to our attention don't don't know if you want to run that past her we've already made complaints to you guys and you sent us a letter but she still thinks she's high up on the hog
Reviewed on Aug 2, 2021
Just a routine prenop assessment - Dr Jones is always down to earth and great to deal with
Reviewed on Jul 22, 2021
Very satisfied when I left doctor Jones's office. Everyone was so was so kind
Reviewed on Jul 21, 2021
Dr Jones is the best!!
Reviewed on Jul 13, 2021
Dr. Jones is very personable and knowledgeable whenn discussing my health.
Reviewed on Jun 25, 2021
My appointment was on time and my wait was very minimal. I was treated very courteously during my entire visit to this dr.
Reviewed on Jun 25, 2021
My doctor was very prompt, very courteous and did show interest and answered all of my questions completely.
Reviewed on Jun 16, 2021
I have always been very satisfied with the care I have received from Dr Jones He is very knowledgeable,kind,and understanding
Reviewed on Jun 16, 2021
Dr Jones office is very organized I never had a bad experience at this office you get your appointment go to the office you dont have to wait long at all. Great Staff.
Reviewed on Jun 16, 2021
I have my husband going there and we just switch my mother in law to this office I recommend Dr Jones and his staff to everybody I talk to. if any body ask me for a good Dr it would be Dr Jones and staff office
Reviewed on May 21, 2021
The office and Dr. Jones have always been nice and efficient. my family has been going to him for 22 years.
Reviewed on Apr 29, 2021
Dr. Jones is so easy to talk to.
Reviewed on Apr 28, 2021
*Dr. Jones & staff are VERY caring, courteous, and helpful. I feel very comfortable at my visits. Love my dr.
Reviewed on Apr 28, 2021
the personnel at Dr Jones were very professional and helpful.
Reviewed on Apr 23, 2021
I would like to be able to communicate by email. At my request, my prescriptions were changed. Doctor fully cooperated. My plan pharmacy administrator demanded pre-authorization. Once the steps could be figured out, office personnel cooperated fully and helped. Appreciate all the extra effort to accomplish with a pharmacy administrator that made it difficult.
Reviewed on Apr 22, 2021
The best by far. Staff is very polite and easy to talk to. It took me awhile to find a physician who would listen to me and discuss options for various ailments
Reviewed on Apr 22, 2021
I recommend Dr. Jones and his staff to everyone
Reviewed on Apr 21, 2021
Dr. Jones is very compassionate, professional doctor who goes above and beyond for his patients
Reviewed on Apr 21, 2021
Dr. Jones is a fantastic doctor. He always listens and understands.
Reviewed on Apr 21, 2021
Dr. Jones and his staff has always helped me with any issues that have come up.
Reviewed on Apr 21, 2021
Dr. Jones has always talked with me especially during crisis
Reviewed on Apr 21, 2021
Same with Dr. Jones. I had to discuss embarrassing health issues and he did not react and was very nice and understanding.
Reviewed on Apr 14, 2021
Dr. Jones is a doctor who takes the time to listen to what is going on with me. We discuss different options to deal with the problem. The staff has always been nice & that makes me feel comfortable going there.
Reviewed on Apr 6, 2021
Dr Jones is the best. he never makes you feel like he is a hurry. He knows who you are when you go in. and he listens to everything you need to tell him. I recommend him to anyone who is looking for a doctor
Reviewed on Mar 29, 2021
love this doctor, we need more like him
Reviewed on Mar 29, 2021
I have been with Dr Jones for a long time. He has always been very professional, kind and helpful.
Reviewed on Mar 25, 2021
Dr. Jones always listens and is there to help in a very compassionate way. His staff are awesome!
Reviewed on Mar 15, 2021
I always tell everyone they need to go to Dr. Jones
Reviewed on Mar 12, 2021
dr Jones REALLY listens to his patients and does not force anything on them.
Reviewed on Mar 12, 2021
Tressa was absolutely amazing as well dr Jones
Reviewed on Mar 9, 2021
always a good experience with Dr. Jones.
Reviewed on Mar 9, 2021
Always a very good experience with Dr. Jones
Reviewed on Mar 9, 2021
Everyone in the office and Dr. Jones are always very helpful, courteous, and professional.
Reviewed on Mar 5, 2021
I really like Dr Robert Jones. He's a great doctor and he has a wonderful staff. They're always welcoming
Reviewed on Mar 5, 2021
Very caring and professional Doctor amd staff