Studies in Empathy

Studies in Empathy

Join Dr. Adrienne Boissy and a diverse group of guests as we delve into the human(e) experience in healthcare. Thought leaders share insight, anecdotes, and perspectives on empathy as a functional concept for Patient Experience leadership, and also  just about everything else we do in healthcare- quality, safety, burnout, and engagement leadership.
Amy Greene

Featured Episode

We All Cry Salt Water and Bleed Red: Spiritual Care in a Time of Crisis

When people have questions of meaning, faith, and hope in the hospital, chaplains foster a path to courage. Amy Greene, DMin, MDiv shares her story about the powerful moment she wanted to leave the profession and what made her stay.

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All Studies in Empathy Episodes

All Studies in Empathy Episodes

January 31, 2019

Using Your Left and Right Brain: What Every Patient Experience Leader Needs to Know (20:55)

Adrienne Boissy, MD, reflects on the past decade of patient experience journey. Where has the patient experience field been and how do we transform the experience of the future?

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January 30, 2019

How Tennis and Maple Syrup Made Me a Better Doctor (26:2)

You may be a good communicator, but what do the great ones do? Join us for a touching conversation with Tim Gilligan, MD, as he discusses how key changes in your communication skills can build stronger relationships with patients and colleagues.

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