Studies in Empathy
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Featured Episode
Breaking Through Stereotypes: How to Share the Patient’s Voice through Research and Technology
What does research tell us about an individual’s identity? How do we leverage technology to personalize care? Susannah Rose, PhD lays out what years of research has taught us about what patients’ want and need from healthcare of the future.
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March 5, 2019
Why is this so hard? Training seasoned clinicians in communication skills (27:68)
Ever wonder how to bring clinicians to the table to discuss empathy and keep them there? Amy Windover, PhD shares insight and tips from a decade of training relationship-centered communication in healthcare. Join us as we dive into self-empathy, burnout, and words that can transform just about any conversation.
Play NowJanuary 31, 2019
Using Your Left and Right Brain: What Every Patient Experience Leader Needs to Know (20:55)
Adrienne Boissy, MD, reflects on the past decade of patient experience journey. Where has the patient experience field been and how do we transform the experience of the future?
Play NowJanuary 30, 2019
How Tennis and Maple Syrup Made Me a Better Doctor (26:2)
You may be a good communicator, but what do the great ones do? Join us for a touching conversation with Tim Gilligan, MD, as he discusses how key changes in your communication skills can build stronger relationships with patients and colleagues.
Play NowJanuary 29, 2019
We All Cry Salt Water and Bleed Red: Spiritual Care in a Time of Crisis (27:68)
When people have questions of meaning, faith, and hope in the hospital, chaplains foster a path to courage. Amy Greene, DMin, MDiv shares her story about the powerful moment she wanted to leave the profession and what made her stay.
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