Studies in Empathy

September 1, 2023

Building an Empathetic Workforce

What qualities are important for working in healthcare? Join host Steph Bayer in a conversation with Kiersten Kanaley, Executive Director of Talent Acquisition Operations at Cleveland Clinic. Kiersten discusses how empathy fits into the hiring process, what Cleveland Clinic is doing to recruit intentionally from the communities it serves, and what she sees as the biggest trends in healthcare recruiting today.

August 1, 2023

Grooving to the 80's on 89th Street

How do we create joy for others and for ourselves? Join host Steph Bayer in a radiant conversation with Corporal Eric Hudson, an officer who has been with the Cleveland Clinic Police Department for 20 years. In this episode bursting with energy, Corporal Hudson shares what inspires him to shake out dance moves on the crosswalk, empathize with patients and fellow caregivers, and brighten the lives of the people around him.

June 30, 2023

Supporting People in Trauma

How do we respond to challenges involving trauma? Join host Steph Bayer and Katharine Manning, author of The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job. In this episode, Katharine talks about her 25+ years of experience working on issues of trauma and victimization, how empathy is key to connecting with survivors, and how we can better support each other and ourselves.

March 15, 2023

Music is Instrumental in Care

Can music heal? Listen as host Steph Bayer and Cleveland Clinic Music Therapist, Christine Bomberger, explore how music can help ease pain and reduce stress and anxiety for patients. Together they discuss how the addition of a recording studio within the Children's Hospital allowed patients and loved ones to be creative, maintain connections, and ease suffering during difficult times.