PGY1 Pharmacy Practice Residency Program

The pharmacy practice residency emphasizes general pharmaceutical patient care and practice skill development required to become a confident, independent practitioner. Throughout the year, the resident is exposed to multiple general and specialty practice areas at an acute care hospital with the goal to improve knowledge, skills, problem solving and clinical judgment. The resident will have opportunities to present journal clubs, case presentations, in-services, formal lectures and is required to complete a major research project. The goal of the PGY1 program at South Pointe is to train individuals to perform at a high level as pharmacy generalists in an acute care hospital.

Department of Pharmacy

The Department of Pharmacy at South Pointe Hospital provides 24 hour/day services and operates out of a newly renovated area with decentralized services in the ICU, inpatient medical-surgical areas, as well as outpatient oncology and CHF clinic. Pharmacists participate in interdisciplinary teams focused on quality improvement throughout the hospital and Cleveland Clinic System. The pharmacists are regularly involved in precepting both Advance Pharmacy Practice Experience students in their final year of training from colleges of pharmacy in the area. Clinical Pharmacists also participate in an ongoing pharmacotherapy lecture series with Ohio University Heritage College of Osteopathic Medicine located in Athens, Ohio.

Residency Program Training Site

Type: Hospital
Owner/Affiliate: Cleveland Clinic
Model Type(s): Teaching / Acute Care Regional Hospital
Tax Status: Non Profit

Professional Staff: 13
Non-Professional Staff: 11
Total Beds: 173
Average Daily Census: 110

About the Program

About the Program

South Pointe Hospital is a 173-bed acute care community teaching hospital located in Warrensville Heights, an eastern suburb of Cleveland, Ohio. One of the largest osteopathic teaching hospitals in the state of Ohio, South Pointe Hospital is the site of the Center for Osteopathic Regional Education in Northeast Ohio for the Ohio University College of Medicine.

South Pointe was ranked the fourth best hospital in the Cleveland metropolitan area in 2013 by U.S. News and World Report’s “Best Hospitals” survey with eight high performing specialties including gastroenterology, geriatrics, gynecology, kidney disorders, neurology, neurosurgery, pulmonology, and urology.

Available Rotations: Internal Medicine, Infectious Disease, Cardiology, Administration, Critical Care, Drug Information, Neurology, Nephrology, Research, Ambulatory Medicine, Emergency Medicine, Pharmacy Practice and Oncology

Required Rotations: Ambulatory Care (longitudinal), Cardiology, Critical Care (2 months), Infectious Disease, Internal Medicine (2-3 months), Orientation, Pharmacy Practice/Leadership and Research

Elective Rotations: Emergency Medicine, Hematology/Oncology (offsite), Nephrology, Neurology and others by request and availability

Living in Cleveland

Enjoy what Cleveland has to offer you, your family and friends.



Applicants to the Pharmacy Practice Residency Program are required to provide the following information through PhORCAS (Pharmacy Online Residency Centralized Application):

Please instruct references to complete both pages of the standard reference form within PhORCAS

More Information

Please direct further questions regarding the PGY1 program at South Pointe Hospital to:
Katy Carlson, Pharm.D., BCCCP
South Pointe Hospital
20000 Harvard Road
Warrensville Heights, OH 44122
Phone: 216.618.5858
Fax: 216.491.7167
Email: carlsok3@ccf.org

Benefits, Travel & Compensation

Benefits, Travel & Compensation

The Pharmacy Practice Residency Program provides a wide array of benefits to you during your experience as a resident.


  • Personalized lab coats
  • Parking
  • Duplication Services
  • Library Access
  • Resident Office Space
  • Licensure Reimbursement
  • BLS/ACLS Certification
  • Professional Membership - reimbursement for membership and attendance to one Pharmacy Professional Organization membership annually
  • Registration and reimbursement for travel to ASHP and Great Lakes Residency Conference
  • Access to Cleveland Clinic Fitness Facilities
  • Continuing Education
  • Immunizations

Health Benefits

  • Standard Comprehensive Medical Coverage
  • Prescription drug
  • Life Insurance
  • Disability
  • Dental
  • Vision


  • 10 days of paid time off (PTO)


  • $47,500 (PGY1)


Frequently Asked Questions

What are the staffing requirements?

Staffing duties will be no more frequently than 1 out of every 2 weekends.  In addition the resident would be included in the staffing rotation for one major (Thanksgiving, Christmas or New Year’s) and one minor holiday

Weekend staffing will consist of a mixture of centralized order review and verification as well as decentralized patient profile review and discharge education 

What are the project requirements?

PGY1: One large project (e.g., research) and potentially other smaller project(s) (e.g., updating policy and procedures, medication use evaluation, operational guidelines, etc per departmental needs)

Where are the residents’ office/desk space?

The residents share their own secure office space with individual desks and a storage area. Each resident will have access to their own PC, a mobile computing device for rounding and phone lines.

Do residents get vacation days or time off? If so, how much?

Yes, residents get a select number of vacation days off from the residency.  The number is 10 work days (not including Cleveland Clinic Holidays). 

Residents are required to work one major holiday (Thanksgiving, Christmas, or New Years) and one minor holiday.

Professional leave days are given to attend meetings during the residency year (RPD) as well as to accommodate interviews in the Spring.

What state/national meetings do the residents get to attend?

For PGY1, the residents attend Spring and Fall Ohio College of Clinical Pharmacy (OCCP) Meeting, ASHP MidYear Clinical Meeting, Annual Residency Research Conference.  Other meetings may be considered based on resident interest.

How are the residents evaluated?

The residents are oriented at the beginning of the residency, and introduced to the goals and objectives for the residency year. Residents are evaluated during and after each rotation experience by their preceptor, and quarterly (Resident Quarterly Plan or Customized Training Plan) by the program director. In addition, the residents will be evaluated on presentations, seminar, CE topics, research, drug use evaluation, staffing, and other assignments (e.g., drug monograph). We use Pharmacademic as a documentation tool for evaluations.

Who oversees the Residency Programs?

The residency programs are overseen by the Residency Committee which consists of the Residency Program Director (RPD) as well as select preceptors, and the Director of Pharmacy. The Residency Committee meets quarterly and the residents attend the first portion of the meeting and give a “status” update on rotations and projects.

Do the residents get health benefits?

Yes, the residents are eligible for health care coverage similar to other Cleveland Clinic full-time employees.

How is the resident rotation schedule decided?

The resident will meet with the program director during the orientation month in July to determine the rotation schedule. There will remain some flexibility throughout the year for adjustment of schedule (approval required by residency committee). The RPD will try and accommodate the requests/preferences or the resident.

Do the residents have Advisors?

Yes, an advisor will be assigned to the resident early in the residency program.

What is the mission/purpose statement of the residency?

For PGY1: The one year Pharmacy Practice Residency provides a number of experiences designed to transform the resident from a pharmacy school graduate to competent practitioner in patient centered care and pharmacy operations or exemplary candidate for more specialized training. The program exposes the resident to a variety of practice areas in an acute care environment to progressively build their knowledge base, skill set and confidence in problem solving and clinical judgment in the pharmacotherapeutic care of patients and all other necessary pharmacist duties and responsibilities. The resident is expected to promote clinically appropriate and cost effective therapy. The resident is expected to participate in educational activities such as precepting students and lecturing.

When does a resident need to be licensed in Ohio?

Residents should be licensed no later than September 1st. Until the resident is licensed in Ohio they must work under the direct supervision of a licensed pharmacist.

What drug information resources are available for the residents?

LexiComp, UptoDate, OhioLink (access to medical journals online as well as online textbooks), IPA, Pharmacists Letter.

We use Epic as our pharmacy system and also as our electronic medical record.

Will the residents be doing resident activities with other residents within the Cleveland Clinic Health-System (CCHS)?

Yes, the resident may choose to select an off-site elective rotation at one of the affiliated Cleveland Clinic Hospitals. In addition, there are opportunities to work in collaboration with other residents on projects and comities throughout the year.

Will the residents have on-site parking?

Yes, the residents will have on-site parking. Parking is free for the resident at South Pointe Hospital.

Will there be a resident trip?

We are planning to have a residency trip, which will include other programs within the Cleveland Clinic System to visit and learn from other residency programs.

Program Personnel Residents

Program Personnel Residents

Garrett Eggers, Pharm.D., MS


Director of Pharmacy


Pharm.D. from University of Wisconsin, MS in Pharmacy Administration from University of Pittsburgh


PGY1/PGY2 in Health System Pharmacy Administration from UPMC

Practice area

Pharmacy Administration

Research interests

Pharmacist Quality Assessment, Productivity Models, Automation and Technology

Katy Carlson, Pharm.D., BCCCP


Clinical pharmacy specialist critical care


B.S. Pharmaceutical Sciences, South Dakota State University, 2011; Pharm.D. South Dakota State University, 2013


PGY1 Pharmacy Practice Residency, Avera McKennan Hospital & University Health Center, 2014; PGY2 Critical Care Residency, Avera McKennan Hospital & University Health Center, 2015

Practice area

Critical care

Research interests

Critical care

Email: carlsok3@ccf.org

Kelley D. Carlstrom, Pharm.D., BCOP


Clinical Pharmacy Specialist: Oncology


PharmD: University of Colorado 2010


PGY1 Pharmacy Practice Residency: Beth Israel Deaconess Medical Center (Boston, MA)
PGY2 Oncology Specialty Residency: Dana-Farber Cancer Institute (Boston, MA)

Practice area


Research interests

Hematology/Oncology, patient and staff education, medication reconciliation, transitions of care

Email: carlstk@ccf.org

Eve Hackett-Garr, Pharm.D., BCPS


Clinical Pharmacy Specialist Internal Medicine


BS Utah State University, Regis University School of Pharmacy


Pharmacy Practice Residency, Saint Joseph Hospital Denver SCLHS; Infectious Disease Specialty Residency, Saint Joseph Hospital Denver SCLHS

Practice Area

Internal Medicine, Infectious Disease

E-mail: hackete@ccf.org

Melissa Herschman, Pharm.D., BCPS


Clinical Staff Pharmacist


BS Biochemistry, University of Dayton, 2010; PharmD, The Ohio State University, 2014


Pharmacy Practice Residency, Cleveland Clinic Hillcrest Hospital, 2015

Practice area

Decentralized pharmacist, internal medicine focus

Research interests

Anticoagulation, medication reconciliation process improvement, critical care

Email: herschm@ccf.org

Rachael Passe, Pharm.D.

Clinical Staff Pharmacist


PharmD, Ohio Northern University, 2006-2012

Practice Area

Internal Medicine

Research Interests

Pharmacy Education & Transition of Care Coordination

Tyler Tomasek, Pharm.D., BCPS


Clinical Staff Pharmacist


BS Pharmacy, University of Toledo College of Pharmacy and Pharmaceutical Sciences, 2012; PharmD, University of Toledo College of Pharmacy and Pharmaceutical Sciences, 2014


PGY1 Pharmacy Practice Residency, Cleveland Clinic South Pointe Hospital


Internal Medicine, Operations, Continuous Quality Improvement

Email: tomaset@ccf.org