Comprehensive Hospital Charges

Effective January 1, 2021, the Centers for Medicare and Medicaid Services is requiring hospitals to make standard charges public. CMS issued a final rule on November 15, 2019, that provides the details related to the required information. Hospitals are expected to update this information at least annually or more often as appropriate, to reflect current charges. Note the standard charges provided may not accurately reflect what any given individual is likely to pay for a particular service, as this will be dependent upon your insurance coverage and the terms of the insurance plan. You should check with your insurance coverage to determine if you will have any out-of-pocket costs. Note, some charges may be subject to change during the year without notice and the timing of updates may affect the posted charges on this site.

Note that other healthcare providers who may separately bill the patient may provide some services in our hospital and that provider may or may not participate with the same health insurers or health maintenance organizations as our hospital.

For general billing inquiries, to request an itemized bill, or to pay a bill, contact our Central Business Office at 888.868.1103. If you need financial assistance related to an outstanding balance due, please refer to our Financial Hardship Policy and contact our Central Business Office at 888.868.1103 to determine if you qualify for financial assistance.

Cleveland Clinic Rehabilitation Hospital, Avon

Cleveland Clinic Rehabilitation Hospital, Beachwood

Cleveland Clinic Rehabilitation Hospital, Edwin Shaw

Surprise Medical Billing

Federal and state laws protect you against surprise billing (or balance billing) when you cannot control who provides your care in an emergency, or when you receive care from certain out-of-network providers at an in-network healthcare facility. 

  • View your rights and full details
  • If you believe you've been wrongly billed: Contact the Ohio Department of Insurance at 800.686.1526 or visit the Ohio Department of Insurance for more information about your rights under Ohio state laws.

Financial Assistance

Cleveland Clinic Health System's policy is to provide Emergency Care and Medically Necessary Care on a non-profit basis to patients without regard to race, creed, or ability to pay. Patients who do not have the means to pay for services provided at CCHS facilities may request financial assistance, which will be awarded subject to the terms and conditions set forth below. The eligibility criteria for financial assistance pursuant to the following policies are intended to ensure that CCHS will have the financial resources to provide care to patients who are in the greatest financial need.

View frequently asked questions about financial assistance for Cleveland Clinic Rehabilitation Hospitals, including how to apply, which doctors are covered, what amounts are generally billed and income poverty guidelines.

Medical Records