Hospital Charges

Effective January 1, 2019, the Centers for Medicare and Medicaid Services is requiring hospitals to make a list of standard charges available to the public via the internet in a machine readable format and that hospitals update the information at least annually, or more often as appropriate. Note the standard charges provided may not accurately reflect what any given individual is likely to pay for a particular service as this will be dependent upon your insurance coverage and the terms of the insurance plan. You should also check with your insurance coverage to determine if you will have any out of pocket costs.

Note that some services may be provided in our hospital by other health care providers who may separately bill the patient and that provider may or may not participate with the same health insurers or health maintenance organizations as our hospital.

For general billing inquiries, to request an itemized bill, or to pay a bill, contact the Select Medical Central Business Office at 888.868.1103. If you need financial assistance related to an outstanding balance due, please refer to the Select Medical Financial Hardship Policy and contact our Central Business Office at 888.868.1103 to determine if you qualify for financial assistance.

Financial Assistance

Cleveland Clinic Health System's policy is to provide Emergency Care and Medically Necessary Care on a non-profit basis to patients without regard to race, creed, or ability to pay. Patients who do not have the means to pay for services provided at CCHS facilities may request financial assistance, which will be awarded subject to the terms and conditions set forth below. The eligibility criteria for financial assistance pursuant to the following policies are intended to ensure that CCHS will have the financial resources to provide care to patients who are in the greatest financial need.

View frequently asked questions about financial assistance for Cleveland Clinic Rehabilitation Hospitals, including how to apply, which doctors are covered, what amounts are generally billed and income poverty guidelines.