Focus on Value
Cleveland Clinic utilizes a systematic framework to performance improvement to monitor and improve the safety, quality and patient experience in all areas and at all levels throughout the organization. Performance improvement goals and objectives are aligned with the organization’s mission, vision, values and strategic priorities. Through a collaborative, proactive approach, focused improvements are driven with systems and processes. This standardized approach drives clinical and service excellence that emphasizes a culture of value and improvement.
Real-time data are leveraged in each Cleveland Clinic location to drive performance improvement. Although not an exact match to other publicly reported time periods, more timely reporting promotes transparency and quality improvement across the health system.
•Improving the Health of Populations
•Enhancing the Experience of Care for Individuals
•Reducing per Capita Cost of Healthcare
•Attain Joy in Work
Cleveland Clinic has developed and implemented new models of care that focus on “Patients First” and aim to deliver on the National Academy of Medicine's goal of Safe, Timely, Effective, Efficient, Equitable, Patient-centered care. Creating new models of Value-Based Care is a strategic priority for Cleveland Clinic. As care delivery shifts from fee-for-service to a population health and bundled payment delivery system, Cleveland Clinic is focused on concurrently improving patient safety, outcomes, and experience.