What Medical Secretaries Do

Medical secretaries handle many of the administrative duties that aid the daily function of a hospital. The administrative duties might include scheduling appointments, greeting patients, filing and updating medical records, answering phone calls, responding to emails, coding and completing insurance forms, arranging for admissions and lab services, handling correspondence, billing, and bookkeeping.

Types of Work Environments

  • Hospitals
  • Nursing homes and assisted living facilities
  • Ambulatory care centers
  • Urgent care facilities
  • Clinics

Education and Training Requirements

Medical secretaries typically have a diploma/certificate from a training program or, in some cases, an associate degree from a two-year academic program.


According to the Bureau of Labor and Statistics, the median salary for a medical secretary is approximately $43,380 per year.

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