How to Refer a Patient

The Center for Personalized Genetic Healthcare (CPGH) understands the importance of collaborating with the referring healthcare provider. If your patient is referred to CPGH for clinical genetics services, we are committed to communicating with you regarding clinical recommendations and test results. We strive to ensure prompt medical assessments and timely responses to our healthcare colleagues.

Cleveland Clinic Patients (Internal Process)

Place order for “consult to genetic counseling” in EPIC.

Referring Non-Cleveland Clinic Patients

To refer your patients to any of CPGH’s genetics clinics, please call 216.636.1768 or toll-free at 800.223.2273 ext. 61768. Referrals can be faxed to 216.445.6935.

For International Patients:

Cleveland Clinic’s Global Patient Services is dedicated to serving our international patients and paying special attention to personal and cultural needs. If you are referring a patient from outside of the United States, our Global Patient Services department will assist you with scheduling an appointment and any financial questions.

Online Access to Your Patient's Treatment Progress

Whether you are referring from near or far, our new eCleveland Clinic service, Dr. Connect, can streamline communication from Cleveland Clinic physicians to your office. This new online tool offers you secure access to your patient’s treatment progress at Cleveland Clinic. With one-click convenience, you can track your patient’s care using the secure DrConnect Web site. To establish a DrConnect account, visit or email