Referring Cleveland Clinic Patients (Internal Process)

EPIC Order:

  • Consult to Functional Medicine
    • Individual, one-on-one physician appointment
    • Shared Medical Appointment program
    • Behavioral Health therapist

Referring Non-Cleveland Clinic Patients

The Center for Functional Medicine welcomes the opportunity to partner with you in caring for your patients. Cleveland Clinic has a dedicated Referring Physicians team available to assist us in serving you and your patients. Please contact our Referring Physicians Hotline, available 24 hours a day, 7 days a week, for all your needs, by calling 855.REFER.123 (855.733.3712). You can alternatively print and fax this form to 216.448.9738.

When contacting to schedule your patients, please have the following information readily available:

  • Patient demographic information
  • Reason for visit
  • Any special needs that will require facilitation once the patient arrives
  • Patient insurance information, if available

Our team will work with your patients to complete the registration process and schedule an appointment at the patient’s convenience. You will be notified once the appointment is scheduled.

Referring International Patients

Cleveland Clinic’s Global Patient Services is dedicated to serving our international patients and paying special attention to personal and cultural needs. If you are referring a patient from outside of the United States, our Global Patient Services department will assist you with scheduling an appointment and any financial questions.

Online Access to Your Patient's Treatment Progress

Whether you are referring from near or far, our new eCleveland Clinic service, Dr. Connect, can streamline communication between Cleveland Clinic physicians and your office. This new online tool offers you secure access to your patient’s treatment progress at Cleveland Clinic. With one-click convenience, you can track your patient’s care using the secure DrConnect Web site.

To establish a DrConnect account, visit or email

Additional Resources