Overview
Developed, tested, and refined across Cleveland Clinic, The Cleveland Clinic Continuous Improvement Model (CCIM) enables us to create practices through which every caregiver is capable, empowered, and expected to make improvements every day.
Continuous Improvement helps improve all aspects of our care including:
- Patient safety.
- Patient quality.
- Patient experience.
- Caregiver experience.
- Affordability.
Over the last 5 years, we have successfully engaged over 10,000 caregivers across clinical and nonclinical areas, inpatient and outpatient, across specialties and locations using this model.
About Us
The Continuous Improvement Department is a group of professionals with backgrounds in lean, six sigma, and project management. We support the enterprise by building capability for all caregivers to solve problems. Led by our EVP, Chief Clinical and Operational Improvement Officer Dr. Lisa Yerian, Associate Chief Continuous Improvement Office Dr. Sarah Sydlowski, and Senior Director of Continuous Improvement Tony Blamer, this team aligns their support to the organization’s priority areas.
To contact us, email improve@ccf.org.
