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Patients

Patients First
Caregivers with a patient

Our vision is to be the best place for healthcare, anywhere. By standardizing our approach to care and fostering a culture of safety, our caregivers drive continuous improvement for exceptional patient outcomes. In 2020, we provided care for 2.45 million patients, with 8.7 million outpatient visits in locations around the globe. Our caregivers worked together to keep our patients and each other safe while fulfilling our mission during the COVID-19 pandemic.

Our Commitment to Patients First

Our Commitment to Patients First

Patient Experience

Through empathy and kindness, our caregivers make Cleveland Clinic a global leader in patient experience.

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Patient Safety & Quality of Care Data

We foster a culture in which every caregiver is capable, empowered and expected to speak up and make improvements every day.

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COVID-19 Care for Patients

In 2020, we served our patients and communities through the COVID-19 pandemic by providing frequent communications, resources, testing, a safe environment for compassionate care and vaccinations.

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Accessible & Integrated Care

Cleveland Clinic will double the number of lives we touch by 2024, and our caregivers will work as a unit to be our patients’ lifelong partners in health.

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