The Department of Emergency Management develops and operates an integrated Emergency Management Program and Emergency Operations Plan to provide sustainable quality and ethical care to patients in any reasonably foreseeable environment or circumstance.


We establish and maintain an effective response to and recovery from disasters – internal and external – as well as large scale emergencies that impact our environment of care. Our goal is to minimize risk to patients, visitors and caregivers through proper planning in the following areas:

  • Mitigation: lessen the severity and impact of a potential disaster or emergency
  • Prevention: avoid, prevent or stop a potential threat
  • Protection: creating a secure environment before, during and after an emergency
  • Response: planning and activating plans to support operations
  • Recovery: continuing or re-establishing patient care and business operations following a disaster
Be Prepared

Be Prepared

Not only are we dedicated to your safety while at Cleveland Clinic, we are here to help you keep your family safe at home. This includes your four-legged family members too!

Below you will find a number of resources that you can share with your family and use to prepare your own emergency plan. 

Visit the Federal Emergency Management Agency for more information on these and other resources.



An emergency can occur in many forms. Educate yourself on specific emergency event by using these helpful checklists below provided by the American Red Cross.

Visit the American Red Cross for more information on these and other resources.



We have a team of caregivers at Cleveland Clinic dedicated to creating a safe and secure environment. We're here to answer your questions.

For questions, contact one of our Emergency Management caregivers by email or call 216.444.8250.

Department of Emergency Management Leadership

Daniel Townsend, MBA, CEM
Senior Director, Emergency Management

David M. Evans, MS, CHEP, OCEM
Senior Manager, Emergency Management
Enterprise & Main Campus

William Burnett, MS, CHEP
Senior Manager, Emergency Management
Ohio Market – East & West

Macklin Flinn, CHEP
Senior Manager, Emergency Management
Ohio Market – South

Christina Proulx, CEM, FPEM, CHEP
Senior Manager, Emergency Management
Florida Market – Martin Health System

Maggie Blanco BSN, M.Ed, RN 
Senior Manager, Emergency Management 
Florida Market - Weston & Coral Springs

Jennifer Hulse, RN, BSN, CHEP
Senior Manager, Emergency Management
Indian River & Florida Care at Home

Morne Du Plessis
Head of Protective Services
Cleveland Clinic London