About the 2020 Report
Cleveland Clinic is proud to present its 11th consecutive annual sustainability and global citizenship report, Serving Our Present, Caring for Our Future. As a leading healthcare organization committed to sustainability and transparency, we measure our progress in accordance with the UN Global Compact’s Ten Principles, UN Sustainable Development Goals and the Global Reporting Initiative standards. Through this report, we communicate progress on the environmental, social and governance issues deemed most significant by our patients, caregivers, communities and global stakeholders. We look forward to continued collaboration and innovation with all of our valued stakeholders to promote public and environmental health.
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Read a Welcome Letter From Our CEO
While emerging after the period covered by this 2019 progress report, the COVID-19 pandemic is an unprecedented challenge that has emphasized the importance of improving equity in healthcare access and outcomes. Learn more about how we are responding to the COVID-19 pandemic and addressing systemic racism as a public health crisis.
Read NowView Our Sustainability & Global Citizenship Report for 2020
Patients
We are here to serve patients while promoting healthcare education and researching the treatments of tomorrow. Our goal is to achieve the highest level of safety and effectiveness for all who come to us for care.
Caregivers
Our vision is to become the best place to work in healthcare. We are invested in the safety, development and satisfaction of our caregivers, and encourage them to treat one another as family.
Community
We are dedicated to the communities we serve and are joining with our neighbors to address major public health issues to promote wellbeing and resiliency.
Environment
The health of our environment and human health are interconnected. To this end, we are focused on climate resiliency, resource stewardship, sourcing sustainable products and designing healthy spaces for our patients, visitors and caregivers.
Governance
We have earned the confidence of our patients and the respect of our communities by living our values and upholding ethical principles at the highest level.
View Previous Reports
This report marks our eleventh consecutive Communication on Progress and reflects our work in the 2019 calendar year.
Report Disclosure Index
This index includes our GRI disclosures, table of U.N. Global Compact Principles, and UN Sustainable Development Goals with the appropriate links to the corresponding sections of the online report.
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