As a visitor to the hospital, the information listed here is intended to help you during your visit to Fairview Hospital. If you have additional questions, please stop by the Information Desk located in the Main Lobby or contact the hospital at 216.476.7000.
Fairview Hospital visiting policies are designed to allow for convenient visiting by family and friends. Allowing for privacy, care requirements and patient preferences are the critical elements that must be considered.
8 a.m. - 8 p.m.
1 p.m. - 8 p.m.
Intensive Care Unit
9 a.m. - 11 a.m., 2 p.m. - 4 p.m. & 8 p.m. - 10 p.m.
Visitor ID Badges
A permanent visitor badge system was started to assure the safety and security of our patients, visitors, staff and physicians. The badge includes the visitor’s photo and in bold capital letters identifies the person as a VISITOR, VENDOR or OFFICIAL (with an oversight or regulatory agency). The badge includes the issue date, visitor name and hospital department they are visiting.
Visitors in the hospital from 7 p.m. - 7 a.m. Monday through Friday and 24 hours on the weekends and holidays must obtain a badge from the ParkView Information/Security Desk. Individuals in the hospital prior to 7 p.m., but staying for the evening or overnight are asked to go to the information desk to pick up a badge. Visitors accompanying Emergency Department patients will be issued a temporary badge. Visitor badges may be obtained at any time and extended badges are available.
Contact a Patient
For patient information, please call 216.476.7100.
If you cannot visit a relative or friend that is a patient at Fairview Hospital, we invite you to use this system to send your greeting or message.
Please fill out the form completely, otherwise we may not be able to deliver it.
Please allow 24 hours for email delivery Monday through Friday. Email sent after 4 p.m. on Friday will not be delivered until the following Monday. Email sent on holidays will not be delivered until the following weekday.
Located on the first floor, the cafeteria is open daily 6:30 a.m. - 6:30 p.m. A variety of food and beverage items are available for purchase during non-serving hours.
The menu you receive has been designed for variety of food preferences and to meet your daily nutritional requirements. If your doctor ordered a special diet for you, you will receive a menu specific to your needs.
Patient Meal Times
Meal times for patients vary throughout the hospital. However, you can expect meals to be served
within the following time frames:
Breakfast: 7:30 a.m. - 8:30 a.m.
Lunch: 11:30 a.m. - 12:30 p.m.
Dinner: 4:30 p.m. - 5:30 p.m.
Monday - Friday: 6:30 a.m. - 10:30 a.m.
Saturday - Sunday: 6:30 a.m. - 10:30 a.m.
Monday - Sunday: 11 a.m. - 1:30 p.m.
Monday - Sunday: 4 p.m. - 7 p.m.
Monday - Friday: 7 p.m. - Midnight
Guest meals are provided upon request. There is a $9 charge for breakfast and $10.50 for Lunch & Dinner. To request a guest tray, contact the nurse at least one half hour before mealtime.
Located in the hospital entrance via the parking garage, Java Express offers hot and cold beverages, baked goods, soup, sandwiches and snacks.
Monday - Friday: 7 a.m. - 5 p.m.
Vending areas are located on each floor, offering drinks and snacks.
Flowers & Gifts
Volunteers make daily deliveries of mail and/or flowers. Please use the following address for any deliveries:
Patient’s full name
Patient’s hospital room number
18101 Lorain Avenue
Cleveland, Ohio 44111
Fairview Hospital Flower Shop
At the Flower Shop you will find fresh cut floral arrangements, dry floral arrangements, balloons, plants and cookbooks. It is located in the main ParkView entrance just past the Health Center Pharmacy.
Monday - Friday: 10:30 a.m. - 7:30 p.m.
Saturday: 10 a.m. - 4 p.m.
Sunday: 1 p.m. - 4 p.m.
Legal holidays: Closed
Call 216.476.7000 for more information. All proceeds fund patient and hospital services.
Fairview Hospital Gift Shop
Located on the first floor by the surgery center. The Gift Shop sells all different types of items to fit your needs including gift cards, baby items, teddy bears, candy, seasonal items and much more.
All proceeds are donated back to the hospital to benefit patient care. Please call the Gift Shop at 216.476.7000 ext: 23496 if you are looking for something specific.
Monday - Friday: 10 a.m. - 7 p.m.
Saturday and Sunday: 12 p.m. - 4 p.m.