Non-Employee Onboarding: Contractors & Facilities Maintenance Providers
Cleveland Clinic Badge Office Locations & Hours of Operation:
Main Campus – Cleveland, Ohio; M – F | 8 a.m. – 4:30 p.m.
CCAC Administrative Buildings – Beachwood, Ohio; M – F | 8 a.m. – 4:30 p.m.
Akron – Akron, Ohio; M – F | 7:30 a.m. – 3 p.m.
Mercy Hospital – Canton, Ohio; M – F | 8 a.m. – 3 p.m.
Weston Hospital – Weston, Florida; M – F | 8 a.m. – 4 p.m.
Indian River Hospital – Vero Beach, Florida; M–F | 8 a.m. – 4 p.m.
Martin Health North – Stuart, Florida; M–F | 8 a.m. – 4 p.m.
Onboarding is required for all contractors and facilities maintenance providers performing services in Hospitals, Family Health Centers, Ambulatory Surgery Centers, Administrative Buildings, Medical Office Buildings, and Express/Urgent Care locations (inclusive of new construction, renovations, and facilities maintenance work). The on-boarding experience is managed through RedCarpet/Silkroad.
A primary point of contact (POC) must be designated for your organization. The POC requests on-boarding in advance of the anticipated project or contract start date to allow the contractor to complete the event in the timeframe allowed.
- For all Non-employee badge requests, new or renewal, the company's assigned point of contact must submit a Buildings + Design Contractor Non-Employee Onboarding Form. A Cleveland Clinic Coordinator will initiate the onboarding process in SilkRoad.
- The following onboarding tasks will be assigned: background check, contractor compliance training and TB skin test (if applicable).
- An individual (personal/business) email address is required. Incomplete or incorrect information will delay this process.
- Individuals will receive personalized email notification, inviting them to begin the onboarding process. Upon successful completion of all assigned tasks and training, individuals will receive a final message on how to obtain a Cleveland Clinic Non-Employee ID Badge.