DISCLAIMER: Our programs have evolved to virtual. In-person programs are temporarily on hold due to COVID-19. Check back for updates.

Global Executive Education’s Leadership Immersion: The Cleveland Clinic Way invites you to explore the values that make up Cleveland Clinic’s unique “Patients First” culture that has transcended borders since its establishment in 1921. Cleveland Clinic leaders will openly share our best practices resulting from our successes and failures along our journey to becoming the #2 hospital in the United States.

Walk away with practical tips, tools, and an action plan that will help increase your impact and influence as a leader by aligning your values to your organization’s values.


Targeted specifically for highly driven healthcare leaders and managers across operational and clinical areas looking to grow their leadership practice while examining industry best practices as demonstrated by Cleveland Clinic.

Program Features

  • Grow your leadership capability, practice self-awareness, and identify areas for growth based on industry-leading leadership development research.
  • Discover the Cleveland Clinic Way by learning best practices that drive innovation, patient experience and organizational culture.
  • Gain confidence, tools, partnerships and new connections to help you further your impact in your own organization and beyond.
  • Get a behind the scenes look at some of our lessons learned by the caregivers at Cleveland Clinic.
  • Learn how to connect your values with your organizational values and what that means to your team.

Gina Cronin
Gina Cronin
Chief Talent Officer, Global Leadership & Learning Institute

Margaret McKenzie, MD
Margaret McKenzie, MD
President, South Pointe Hospital

Lisa Yerian, MD
Lisa Yerian, MD
Chief Continuous Improvement Officer

Please note, featured faculty members are subject to change based on availability.



Take Three Days to Accelerate:

Module 1

Your Leadership Impact

Key Program Features:

  • Intentional Leadership
  • Becoming a Team of Teams to Put Patients First
  • Driving a Learning Culture to Inspire Innovation

Reflect On Your Leadership:

  • How do your actions as a leader align with your values?
  • What is your intention?
  • What is your impact on others?

Module 2

Cultivating a Culture that Transcends

Key Program Features:

  • Organizational Culture: Is Yours in Critical Care?
  • Empathy in Care and Service Is a Lifeline
  • Patient and Caregiver Experience Combined for the Win
  • Inclusion

Reflect On Your Role:

  • What is your role in organizational culture?
  • How can you best serve your patients? Your team? Your peers?

Module 3

Driving a Culture of Continuous Improvement

Key Program Features:

  • Quality and Safety in Healthcare: Striving for a Perfect Score of Zero
  • Driving Innovation: The Good, the Bad, the Ugly — and Why You Need It
  • Driving a Learning Culture To Discover Your Best Ideas Yet

Reflect On Your Impact:

  • How do you encourage your teams to innovate?
  • How do you foster innovation and quality at all levels?
  • What does quality care mean to you?
  • What can you do to ensure a learning culture?
Admission, Tuition & Program Dates

Admission, Tuition & Program Dates

DISCLAIMER: Our programs have evolved to virtual. In-person programs are temporarily on hold due to COVID-19. Check back for updates.


$4,000 USD
Includes course materials, campus transportation and program meals

This program is delivered in English.


Cleveland Clinic Main Campus
9500 Euclid Avenue
Cleveland, Ohio 44195 USA

Hotel Accommodations

Cleveland Clinic has three hotels located on Main Campus, all within walking distance of the event.

InterContinental Hotel Cleveland (Recommended)
Location: 9801 Carnegie Avenue | Cleveland, OH 44106
Phone: 216.707.4100

InterContinental Suites Hotel
Location: 8800 Euclid Avenue | Cleveland, OH 44106
Phone: 216.707.4300

Holiday Inn Cleveland Clinic
Location: 8650 Euclid Avenue l Cleveland, OH 44106
Phone: 216.707.4200

More Information

More Information

Americans with Disabilities Act

The Cleveland Clinic Foundation Center for Continuing Education fully intends to comply with the legal requirements of the Americans with Disabilities Act. If you need assistance, please notify us at least two weeks prior to the activity.


This is a non-accredited event.


To obtain an invitation letter to be included when submitting a Visa Application for international travel, please contact Mr. Matt Polefko at [email protected].

Contact information

For additional information, please contact Mr. Matt Polefko at [email protected].