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Department Head and Neck Institute
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon Yes
Locations
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus

Appointment:
216.444.8500
Desk:
216.444.6689
Fax:
216.445.8570
Specialties & Treatments

Treatment & Services

  • Airway Stenosis Treatment
  • Cancer Center
  • Endoscopic Zenker's Diverticulum Surgery
  • General ENT
  • Head And Neck Cancer Treatment
  • Head and Neck Endocrine Surgery
  • Laryngeal Reinnervation
  • Larynx Transplant
  • Paraganglioma Surgery
  • Pituitary Surgery
  • Thyroidectomy
  • Tracheostomy
  • Tracheotomy
  • Vocal Cord Paralysis Treatment
View all 14 Treatment & Services +

Specialty in Diseases & Conditions

  • Carotid Body Tumor
  • Glomus Tumors
  • Glomus Vagale Tumors
  • Granulomatosis with Polyangitis (Wegener’s)
  • Head and Neck Cancer
  • Head and Neck Paragangliomas
  • Head And Neck Tumors
  • Hypopharyngeal Cancer
  • Laryngeal Cancer
  • Laryngeal Stenosis
  • Laryngeal Tracheal Reconstruction
  • Lip and Oral Cavity Cancer
  • Nasal Cavity Cancer
  • Nasopharyngeal Cancer
  • Oropharyngeal Cancer
  • Paraganglioma
  • Parathyroid Cancer
  • Salivary Gland Neoplasms
  • Skull Base Cancer
  • Subglottic Stenosis
  • Thyroid Cancer
  • Thyroid Nodule
  • Tracheal Stenosis
  • Tracheoesophageal Fistula
  • Vocal Cord Paralysis
  • Zenker's Diverticulum
View all 26 Specialties +
Insurance

Insurance

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Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

View All Plans
Biography

About Robert Lorenz, MD

Robert Roman Lorenz, MD, MBA, FACS, is a surgeon in the Head and Neck Surgery Section of the Head and Neck Institute. He is board-certified in otolaryngology, head and neck surgery. In addition to his clinical practice, Dr. Lorenz also currently serves as the Medical Director of Payment Reform, Risk & Contracting for the Cleveland Clinic Health System. From 2008 to 2011, Dr. Lorenz served as the Chief Medical Officer of Cleveland Clinic Abu Dhabi (CCAD).

Dr. Lorenz's education includes a Bachelor of Science from Yale University and a Medical Doctorate with Honors from the University of Rochester School of Medicine, where he was inducted into the Alpha Omega Alpha Honor Medical Society. His training in otolaryngology, head and neck surgery was completed at the Cleveland Clinic, including an additional year of research. His fellowship was performed at Vanderbilt University in head and neck tumor and skull-base surgery. Dr. Lorenz returned to the Cleveland Clinic and became the Head of the Section of Head and Neck Surgery after one year of practice. His interests include airway reconstruction, head and neck tumors including paragangliomas, salivary gland neoplasms, carotid body tumors and Zenker’s diverticulum. He is an innovator in vocal cord paralysis, laryngeal and tracheal stenosis, as well as laryngeal and tracheal transplantation.

Dr. Lorenz has co-authored over 60 scientific articles, 12 book chapters and delivered over 140 invited national and international lectures or papers. Dr. Lorenz is an educator, teaching residents and fellows in head and neck surgery, and serves on the editorial board or as a reviewer for 10 different scientific journals in his field. He received his Masters of Business Administration with distinction from the London Business School in 2010.

Education & Professional Highlights

Education & Professional Highlights

Appointed
2002

Education & Fellowships

Graduate School - London Business School
Business Administration with distinction
London,
2010

Fellowship - Vanderbilt University
Head and Neck Oncology, Skull Base Surgery
Nashville, TN USA
2003

Residency - Cleveland Clinic
Otolaryngology
Cleveland, OH USA
2002

Internship - Cleveland Clinic
General Surgery
Cleveland, OH USA
1997

Medical Education - University of Rochester School of Medicine and Dentistry
Rochester, NY USA
1996

Undergraduate - Yale University
New Haven, CT USA
1992

Additional Training

  • BS, Yale University, New Haven, CT

Certifications

  • Otolaryngology

Specialty Interests

airway stenosis, head and neck paraganglioma, Head And Neck Tumors including salivary gland neoplasms, larynx and tracheal reconstruction, skull base neoplasms, tracheotomy, vocal cord diseases, Vocal Cord Paralysis

Awards & Honors

  • Medical Doctorate with Honors
  • Best Doctors, Cleveland Area
  • Consultant to National Wegener's Granulomatosis Association
  • Fellow, American College of Surgeons
  • Masters of Business Administration awarded With Distinction

Innovations & Patents

  • Pioneered techniques in airway reconstruction due to stenosis
  • Patent number 11/352,960 for airway stenting tube ventilator adapter
Patient Satisfaction Reviews

138 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Listens 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

54 Patient Comments

Reviewed on Aug 11, 2021

This was my first appointment with Dr Lorenz and he definitely did not disappoint. I am super excited to have him as my doctor.

Reviewed on Aug 5, 2021

Dr. Lorenz is a wonderful caring and very skilled doctor. He is the best.

Reviewed on Jul 21, 2021

Dr. Lorenz is top-notch. He sets the bar very high for other doctors.

Reviewed on Jul 14, 2021

Dr Lorenz was well prepared for my visit and provided thorough explanations of my situation. I am grateful for the attention he gave to me. He stayed late in the day, well past scheduled appointments. The office was otherwise empty when we were done. I am sincerely thankful for the time he spent with me.

Reviewed on Jul 1, 2021

The doctor was great!! He answered all of my questions and was very thorough during the exam. I would highly recommend him!!

Reviewed on Jun 17, 2021

Dr. Lorenz is the absolute best doctor! He is one of the clinic's best assets - he cared for my Mother and was wonderful to her in every aspect possible.

Reviewed on Jun 10, 2021

I can't say enough good things about Dr Lorenz

Reviewed on Jun 9, 2021

Dr. Lorenz was great!

Reviewed on May 26, 2021

Both the Doctor and Intern were great!

Reviewed on Apr 29, 2021

I truly appreciate *Dr. Lorenz. He speaks in a language we can understand. He is extremely patient, answers all over questions and has a great sense of humor. I consider myself very lucky to be his patient and can't thank him and his expertise enough.

Reviewed on Apr 28, 2021

being there was a great experience Dr. Lorenz and his staff were positively wonderful!

Reviewed on Apr 22, 2021

I have already recommended Dr. Lorenz. I still have questions regarding autoimmune but can follow up with Dr. Lorenz.

Reviewed on Apr 21, 2021

I came from Wheeling specifically to see Dr. Lorenz because he was highly recommended by others with my specific issue. He did not disappoint. He was caring, friendly and very knowledgeable. He listen to my concerns and gave me excellent information to use going forward in regard to my future treatment.

Reviewed on Apr 21, 2021

Dr Lorenz is excellent!!

Reviewed on Apr 7, 2021

Dr Lorenz was kind, understanding of our concerns and very professional. He helped us understand our options, and answered all our questions. We are very impressed with our experience with him.

Reviewed on Apr 7, 2021

In person is obviously a better experience, but we live in Buffalo and the video visit made it easy to connect with Dr Lorenz.

Reviewed on Mar 25, 2021

Dr Lorenz( along with the other 2 cancer docs I deal with at the clinic) are the best doctors I have ever dealt with . He was crucial in my diagnosis and I wouldn't want any other doctor to take continued care of my well being and follow up. Couldn't think higher of him and couldn't recommend him enough

Reviewed on Mar 10, 2021

probably the best dr I have ever had.

Reviewed on Mar 8, 2021

one of the smartest most professional doctors I have ever met

Reviewed on Mar 4, 2021

Dr Lorenz is a wonderful doctor.

Reviewed on Mar 4, 2021

Dr. Lorenz is always courteous. He did a good job of answering all of my questions.

Reviewed on Feb 4, 2021

Along with his reputation of being an excellent surgeon, Dr Lorenz is a concerned and caring doctor.

Reviewed on Jan 29, 2021

Dr Lorenz skill and caring is exceptional! I'm thankful I have had his care and caring through out my with my Cancer.

Reviewed on Jan 29, 2021

Dr. Lorenz was so concerned and supportive of my breathing problem. He made arrangements for us to have a CT the same day to allow us to not have to make the 2 hour trip for it.He told us he would get me breathing again. He called for us to come back for a consult before we left Cleveland. Such a kind competent doctor.

Reviewed on Jan 29, 2021

Dr. Lorenz is a very caring and compassionate Doctor. He is the best at what he does and his caring personality is a huge plus!

Reviewed on Jan 29, 2021

Dr. Lorenz is extremely professional and responsive.

Reviewed on Dec 23, 2020

Dr Lorenz took his time with us and explained everything in detail. I would highly recommend to someone else.

Reviewed on Nov 24, 2020

*Dr. Lorenz is exceptional.

Reviewed on Nov 18, 2020

Dr Lorenz is top notch. Patient, caring and informative. I even received a phone call from him. I just can't say enough. for me the man is life changing.

Reviewed on Nov 18, 2020

As I'm sure you already know, Dr. Lorenz is an exceptional care provider. He has a unique ability to care for me in a wholistic manner allows me to have complete trust in him and our care plan. I am forever grateful to be under his care at the Cleveland Clinic.

Reviewed on Nov 18, 2020

I have several medical issues and I wish I could have ALL my care providers via the Cleveland Clinic. The way care providers work together across departments as one team is unlike I've ever experienced in a medical facility. I am continually impressed.

Reviewed on Nov 18, 2020

Best doctor I have ever met. I felt my condition had become so serious, I may not survive Covid. I was miserable and scared trying to breathe. Dr Lorenz made room to work on me. I have had a much better outcome than other people with my condition. May even be cured. He is probably the best doctor I have ever met.

Reviewed on Oct 30, 2020

Dr. Lorenz is a talented, very skilled ENT. We flew all the way from Louisiana at considerable expense (flights, hotels, time off work) just for his expertise and opinion. It was worth it! Explain everything in great detail and left with a clear game plan. Cleveland Clinic is lucky to have such a skilled physician.

Reviewed on Oct 30, 2020

I work at the University hospital and my husband is a physician - we have already recommended Cleveland Clinic to colleagues and friends for care. It was worth traveling across the country for.

Reviewed on Oct 30, 2020

I can't say enough good things about zDr Lorenz and all the Cleveland Clinic Staff. They are excellent in all areas!!!

Reviewed on Oct 30, 2020

Dr Lorenz was kind, considerate and took the time to answer all my questions. He also took the time to review my imaging with me and explain the pros and cons of interventions and rationale behind the options. He seemed to really understand my concerns and to care about me and my personal outcome. I felt like he wanted what was best for me, and that I could trust his advice distilled from years of practice.

Reviewed on Oct 26, 2020

For only meeting with Dr. Lorenze only several times and having 1 minor procedure done, I find him to be very courteous and passionate about his practice of medicine. i feel very at ease talking to him and feel that we can ask him any questions without feeling that were being a nuisance.

Reviewed on Oct 15, 2020

Dr Lorenz's bed side manner is second to none

Reviewed on Oct 12, 2020

I have seen some excellent doctors at the Clinic. Dr. Lorenz stands out from that excellent group. He is thorough and explains my condition very well. He is truly empathetic.

Reviewed on Oct 9, 2020

I had heard that Dr. Lorenz was a great Dr. but he exceeded my expectations. He was patient, thorough and compassionate during my appointment and scope.

Reviewed on Oct 9, 2020

Dr. Lorenz and the resident he had with him that day were absolutely incredible. I would recommend them both very highly.

Reviewed on Oct 9, 2020

Dr. Lorenz listened to my issue. He explained each step of the exam procedure and then described the problem, its probable cause and the method of treatment. Probably the best care provider that I have dealt with.

Reviewed on Oct 9, 2020

I am very please with Dr. Lorenz he explained things to me very well I came away from my appointment feeling comfortable.

Reviewed on Oct 1, 2020

Dr Lorenz and his entire team are absolutely AMAZING! The amount of compassion and genuine concern for your well being through the entire process is next to none! I can not thank them enough!

Reviewed on Oct 1, 2020

Dr Lorenz is a wonderful physician

Reviewed on Sep 23, 2020

The Dr. spoke so that I could understand the situation and in a way that did not scare me to death.

Reviewed on Sep 16, 2020

Dr.Lorenze and his tram have been in my life the past couole years.. they are always polite and make sure I understand everythung that'd going on

Reviewed on Sep 14, 2020

It was super easy. Saved us a hour drive each way. Dr. Lorenz is fantastic!

Reviewed on Sep 11, 2020

Dr. Lorenz and staff have been absolutely wonderful through out this very difficult time. I greatly appreciate everything they have done. Thank you.

Reviewed on Sep 11, 2020

I always have an excellent experience with Dr Lorenz

Reviewed on Sep 3, 2020

We were referred to Dr Lorenz. Appointment was timely and questions answered by phone were answered timely.

Reviewed on Sep 3, 2020

Dr Lorenz was not rushed. He was well prepared to meet with us. He explained procedure to cure our problem.He is meeting with us again prior to surgery.

Reviewed on Sep 3, 2020

I would recommend Dr Lorenz and his team to everyone.

Reviewed on Sep 3, 2020

Even though Dr. Lorenz indicated his expertise was not what I may need, he was willing to contact another physician who would be better qualified for my problem. This doctor ordered some tests and set up a virtual appointment for later in the month to follow up. Very satisfied.

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