Department Otolaryngology
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon Yes
Locations
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus

Appointment:
216.444.8500
Desk:
216.444.6689
Fax:
216.445.8570
Specialties & Treatments

Treatment & Services

  • Airway Stenosis Treatment
  • Cancer Center
  • Endoscopic Zenker's Diverticulum Surgery
  • General ENT
  • Head And Neck Cancer Treatment
  • Head and Neck Endocrine Surgery
  • Laryngeal Reinnervation
  • Larynx Transplant
  • Paraganglioma Surgery
  • Pituitary Surgery
  • Thyroidectomy
  • Tracheostomy
  • Tracheotomy
  • Vocal Cord Paralysis Treatment
View all 14 Treatment & Services +

Specialty in Diseases & Conditions

  • Carotid Body Tumor
  • Glomus Tumors
  • Glomus Vagale Tumors
  • Granulomatosis with Polyangitis (Wegener’s)
  • Head and Neck Cancer
  • Head and Neck Paragangliomas
  • Head And Neck Tumors
  • Hypopharyngeal Cancer
  • Laryngeal Cancer
  • Laryngeal Stenosis
  • Laryngeal Tracheal Reconstruction
  • Lip and Oral Cavity Cancer
  • Nasal Cavity Cancer
  • Nasopharyngeal Cancer
  • Oropharyngeal Cancer
  • Paraganglioma
  • Parathyroid Cancer
  • Salivary Gland Neoplasms
  • Skull Base Cancer
  • Subglottic Stenosis
  • Thyroid Cancer
  • Thyroid Nodule
  • Tracheal Stenosis
  • Tracheoesophageal Fistula
  • Vocal Cord Paralysis
  • Zenker's Diverticulum
View all 26 Specialties +
Insurance

Insurance

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Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

View All Plans
Biography

About Robert Lorenz, MD

Robert Roman Lorenz, MD, MBA, FACS, is a surgeon in the Head and Neck Surgery Section of the Head and Neck Institute. He is board-certified in otolaryngology, head and neck surgery. In addition to his clinical practice, Dr. Lorenz also currently serves as the Medical Director of Payment Reform, Risk & Contracting for the Cleveland Clinic Health System. From 2008 to 2011, Dr. Lorenz served as the Chief Medical Officer of Cleveland Clinic Abu Dhabi (CCAD).

Dr. Lorenz's education includes a Bachelor of Science from Yale University and a Medical Doctorate with Honors from the University of Rochester School of Medicine, where he was inducted into the Alpha Omega Alpha Honor Medical Society. His training in otolaryngology, head and neck surgery was completed at the Cleveland Clinic, including an additional year of research. His fellowship was performed at Vanderbilt University in head and neck tumor and skull-base surgery. Dr. Lorenz returned to the Cleveland Clinic and became the Head of the Section of Head and Neck Surgery after one year of practice. His interests include airway reconstruction, head and neck tumors including paragangliomas, salivary gland neoplasms, carotid body tumors and Zenker’s diverticulum. He is an innovator in vocal cord paralysis, laryngeal and tracheal stenosis, as well as laryngeal and tracheal transplantation.

Dr. Lorenz has co-authored over 60 scientific articles, 12 book chapters and delivered over 140 invited national and international lectures or papers. Dr. Lorenz is an educator, teaching residents and fellows in head and neck surgery, and serves on the editorial board or as a reviewer for 10 different scientific journals in his field. He received his Masters of Business Administration with distinction from the London Business School in 2010.

Education & Professional Highlights

Education & Professional Highlights

Appointed
2002

Education & Fellowships

Graduate School - London Business School
Business Administration with distinction
London,
2010

Fellowship - Vanderbilt University
Head and Neck Oncology, Skull Base Surgery
Nashville, TN USA
2003

Residency - Cleveland Clinic
Otolaryngology
Cleveland, OH USA
2002

Internship - Cleveland Clinic
General Surgery
Cleveland, OH USA
1997

Medical Education - University of Rochester School of Medicine and Dentistry
Rochester, NY USA
1996

Undergraduate - Yale University
New Haven, CT USA
1992

Additional Training

  • BS, Yale University, New Haven, CT

Certifications

  • Otolaryngology

Specialty Interests

airway stenosis, head and neck paraganglioma, Head And Neck Tumors including salivary gland neoplasms, larynx and tracheal reconstruction, skull base neoplasms, tracheotomy, vocal cord diseases, Vocal Cord Paralysis

Awards & Honors

  • Medical Doctorate with Honors
  • Best Doctors, Cleveland Area
  • Consultant to National Wegener's Granulomatosis Association
  • Fellow, American College of Surgeons
  • Masters of Business Administration awarded With Distinction

Innovations & Patents

  • Pioneered techniques in airway reconstruction due to stenosis
  • Patent number 11/352,960 for airway stenting tube ventilator adapter
Patient Satisfaction Reviews

150 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Listens 4.9
Courtesy, Respect & Concern 5
Knows Medical History 4.3
Patient Rating of Doctor 4.9

44 Patient Comments

Reviewed on Oct 28, 2019

I really enjoyed Dr Lorenz's caring personality

Reviewed on Oct 14, 2019

Dr. Lorenz is an excellent physician and eager to assist the patient in receiving the best possible care from him and other care team members and treatments.

Reviewed on Oct 14, 2019

doc lorenz is quite informative and took the time to show and explain what he did and what we were looking at. Also took pictures/video with phone of throat incase we may need care away from clinic. I travel quite a bit

Reviewed on Oct 3, 2019

Dr. Lorenz provided exceptional care. I have nothing but the highest regard for his expertise and interpersonal relationship skills.Could not ask for a better more caring And capable physician to address my medical problem. not ask for a better more caring physician to address my medical problem.

Reviewed on Oct 3, 2019

I really like Dr L

Reviewed on Oct 3, 2019

Dr. Lorenz is an excellent doctor . He truly cares about his patients What an asset he is to your hospital. I'm very thankful I was able to find someone as good as he is.

Reviewed on Sep 23, 2019

Dr. Lorenz is THE BEST!

Reviewed on Sep 19, 2019

Dr. Lorenz did not rush the appointment. Treated me like I was the only one he had to see. Amazing!

Reviewed on Sep 18, 2019

Dr. Lorenz was kind, caring, professional and a great doctor. I would recommend him and the Cleveland Clinic any time.

Reviewed on Sep 9, 2019

the Doctor was able to fix what was wrong then and there

Reviewed on Aug 30, 2019

dr Lorenz was focused and intent on explaining my options. he kindly introduced me to another patient who just had the procedure he recommends for me. very thoughtful and kind

Reviewed on Jul 18, 2019

Dr Lorenz is the epitome of what every doctor should be. Extremely knowledgeable, professional, with a true sense of concern for his patients and doing what is best for them.

Reviewed on Jul 17, 2019

My experiences at Cleveland Clinic, with Dr. Lorenz and his staff have always been extremely wonderful. They are truly professionals and very helpful.

Reviewed on Jul 17, 2019

I'm truly blessed that Dr. Lorenz is my physician.

Reviewed on Jul 12, 2019

Discussed issues and gave me a range of solutions . I had a list of questions and Doctor as informative and kind

Reviewed on Jul 12, 2019

I have a team of physicians and they communicate on my treatment , makes me feel like a VIP!!

Reviewed on Jun 14, 2019

I am very pleased with my Dr. and Staff they make sure you understand what's going on and very friendly and comforting

Reviewed on Jun 10, 2019

Dr. Lorenz is excellent in many areas. Surgeon, knowledgeable, calming influence, friendly, explaining everything regarding my issue, operation, recovery, options, everything. He established a very good comfort level from our first meeting.

Reviewed on May 29, 2019

understandably Dr Lorenz is a very busy dr and we had to wait approximately 4 weeks for our appointment

Reviewed on May 29, 2019

Dr. Lorenz is the most attentive doctor we have ever encountered. He is very knowledgeable and compassionate.

Reviewed on May 29, 2019

Dr. Lorenz was very good at taking care to explain what my visit was BOUT. HE GAVE ME A VERY GOOD PHYAICAL EXAM. HE WAS KIND ENOUGH TO EXPLAIN THINGS TO BOTH MY HUSBAND AND ME. I AM HARD OF HEARING and he was good AT I was very pleased and happy with my visit with Dr. Lorenz. he gave m Very good visit with Dr. Lorenz . He was thorough and caring. he also gave me a card to be able to reach his office in a hurry when I need help as I have an unusual situation going on medically. Gave me a little extra peace of mind.

Reviewed on May 16, 2019

Dr. Lorenz was very attentive during my consultation. He was extremely thorough in reviewing my case.

Reviewed on May 16, 2019

I was treated with such kindness and respect from Dr. Lorenz and the rest of the staff.

Reviewed on May 15, 2019

Love this doctor. Direct and attentive to details. Happy to have you on my team!

Reviewed on May 15, 2019

Mixed. But I felt it was worth taking a longer time, if necessary, to see Dr. Lorenz.

Reviewed on May 13, 2019

I love everything about Cleveland Clinic. Such a top notch facility! I love the care and expertise Dr Lorenz has provided. The beat doctor I have ever had!

Reviewed on May 10, 2019

Dr Lorenz is such a caring doctor. He listens, answers and explains and make sure you understand everything that was talked about.

Reviewed on May 10, 2019

I recommend Dr Lorenz to everyone that has the same condition as I do. He is wonderful

Reviewed on May 10, 2019

The office staff of Dr Lorenz is excellent.

Reviewed on May 10, 2019

Dr Lorenz is unlike any care provider that I've encountered. He includes me in every single event during my visits. If he's reading my chart or his notes, he makes sure that I understand as he reads. He informs me about procedures and ensure that I agree with doing them. Most of all, Dr Lorenz is highly skilled in medical procedures. I've had two surgeries with him. I feel better now than I've felt my whole life. A part of this is also because CCF provides time for him to think as he sees patients and not push them through like a mill.

Reviewed on May 2, 2019

Dr Lorenzo is the kindest and most caring doctor. His bedside manner is simply the best. He sits and talks with you and makes you feel comfortable and at ease. He makes you feel that your problem is his priority. We are so thankful he is our doctor. He is a definite asset to Cleveland Clinic!!!

Reviewed on May 2, 2019

I flew in from St. Louis, MO for the day to see Dr. Lorenz, and it was well worth the trip!

Reviewed on May 2, 2019

Dr. Lorenz is the best at what he does. I've already recommended him to others.

Reviewed on Apr 22, 2019

dr Lorenz is wonderful! thoughtful kind caring and friendly. I feel safe and happy in his care. he makes me smile!!

Reviewed on Apr 17, 2019

Dr Lorenz was personable, and genuinely concerned about my situation. I was confident in his judgment and pleased to have new options for my care.

Reviewed on Apr 8, 2019

My daughter was with me at this visit and was VERY impressed with the efficiency of your facility. From getting into my appointment early, to Dr. Lorenz including her in the conversation of my health and upcoming surgery, to the efficiency of getting pre op work up. From start to finish it was a we both were pleased. I have experienced this care previously, but she was totally impressed!!

Reviewed on Mar 29, 2019

*Dr. Lorenz is a great provider and I felt very reassured the entire time I was under his care. He was very knowledgeable and patient in answering many of my questions.

Reviewed on Mar 11, 2019

I loved how he took the time to explain every option in detail and include my daughters who are also In healthcare in the conversation. I can't express the way I felt after speaking with Dr Lorenz. I am hopeful

Reviewed on Feb 8, 2019

was so informative and really listened! He helped me understand everything that I was confused about. absolutely the best Doctor I've seen just wish Cleveland took my insurance

Reviewed on Feb 7, 2019

I had a great experience from start to finish with my appt. I would recommend the Dr highly and was very very happy with him, his knowledge, the amount of time he spent with me and the way he talked with us.

Reviewed on Jan 28, 2019

have seen Dr. Lorenz several times for problem- always courteous,very pleasant, extremely caring and thorough! Listens to me and involves me in the exam and treatment - shares all info with me. excellent provider. created an excellent plan of treatment for me- even helped refer me to financial dep't for insurance info. took time with me -never appeared in a hurry!

Reviewed on Jan 14, 2019

dr Lorenz had a very different diagnosis of my problem than my regular Dr. he was careful, clear and convincing in describing his rationale and my next steps

Reviewed on Dec 28, 2018

i wish doctor could spend little more time so I could ask about precaution. My problem still exists; has not gone away.

Reviewed on Dec 14, 2018

I traveled to the Cleveland Clinic to specifically see Dr Lorenz for a rare condition. I was BLOWN AWAY by the facility, efficiency, his staff and Dr Lorenz himself. I have never experienced the kiind of care that I received in my life... this faciltiy and his office run like a well oiled machine, but it never loses its warm feel. Everyone we encountered, desk clerks to doctors, were super attentive, caring, didn't rush you along... but still worked incredibly efficiently. Again, I was blown away. I traveled all the way from Texas to see Dr Lorenz, and I WILL do it again in a heartbeat should my condition return. BEST just isn't a good enough word, but he's the BEST.

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