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Department Head and Neck Institute
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon Yes
Locations
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus

Appointment:
216.444.8500
Desk:
216.444.6689
Fax:
216.445.8570
Specialties & Treatments

Treatment & Services

  • Airway Stenosis Treatment
  • Cancer Center
  • Endoscopic Zenker's Diverticulum Surgery
  • General ENT
  • Head And Neck Cancer Treatment
  • Head and Neck Endocrine Surgery
  • Laryngeal Reinnervation
  • Larynx Transplant
  • Paraganglioma Surgery
  • Pituitary Surgery
  • Thyroidectomy
  • Tracheostomy
  • Tracheotomy
  • Vocal Cord Paralysis Treatment
View all 14 Treatment & Services +

Specialty in Diseases & Conditions

  • Carotid Body Tumor
  • Glomus Tumors
  • Glomus Vagale Tumors
  • Granulomatosis with Polyangitis (Wegener’s)
  • Head and Neck Cancer
  • Head and Neck Paragangliomas
  • Head And Neck Tumors
  • Hypopharyngeal Cancer
  • Laryngeal Cancer
  • Laryngeal Stenosis
  • Laryngeal Tracheal Reconstruction
  • Lip and Oral Cavity Cancer
  • Nasal Cavity Cancer
  • Nasopharyngeal Cancer
  • Oropharyngeal Cancer
  • Paraganglioma
  • Parathyroid Cancer
  • Salivary Gland Neoplasms
  • Skull Base Cancer
  • Subglottic Stenosis
  • Thyroid Cancer
  • Thyroid Nodule
  • Tracheal Stenosis
  • Tracheoesophageal Fistula
  • Vocal Cord Paralysis
  • Zenker's Diverticulum
View all 26 Specialties +
Insurance

Insurance

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View All Plans
Biography

About Robert Lorenz, MD

Robert Roman Lorenz, MD, MBA, FACS, is a surgeon in the Head and Neck Surgery Section of the Head and Neck Institute. He is board-certified in otolaryngology, head and neck surgery. In addition to his clinical practice, Dr. Lorenz also currently serves as the Medical Director of Payment Reform, Risk & Contracting for the Cleveland Clinic Health System. From 2008 to 2011, Dr. Lorenz served as the Chief Medical Officer of Cleveland Clinic Abu Dhabi (CCAD).

Dr. Lorenz's education includes a Bachelor of Science from Yale University and a Medical Doctorate with Honors from the University of Rochester School of Medicine, where he was inducted into the Alpha Omega Alpha Honor Medical Society. His training in otolaryngology, head and neck surgery was completed at the Cleveland Clinic, including an additional year of research. His fellowship was performed at Vanderbilt University in head and neck tumor and skull-base surgery. Dr. Lorenz returned to the Cleveland Clinic and became the Head of the Section of Head and Neck Surgery after one year of practice. His interests include airway reconstruction, head and neck tumors including paragangliomas, salivary gland neoplasms, carotid body tumors and Zenker’s diverticulum. He is an innovator in vocal cord paralysis, laryngeal and tracheal stenosis, as well as laryngeal and tracheal transplantation.

Dr. Lorenz has co-authored over 60 scientific articles, 12 book chapters and delivered over 140 invited national and international lectures or papers. Dr. Lorenz is an educator, teaching residents and fellows in head and neck surgery, and serves on the editorial board or as a reviewer for 10 different scientific journals in his field. He received his Masters of Business Administration with distinction from the London Business School in 2010.

Education & Professional Highlights

Education & Professional Highlights

Appointed
2002

Education & Fellowships

Graduate School - London Business School
Business Administration with distinction
London,
2010

Fellowship - Vanderbilt University
Head and Neck Oncology, Skull Base Surgery
Nashville, TN USA
2003

Residency - Cleveland Clinic
Otolaryngology
Cleveland, OH USA
2002

Internship - Cleveland Clinic
General Surgery
Cleveland, OH USA
1997

Medical Education - University of Rochester School of Medicine and Dentistry
Rochester, NY USA
1996

Undergraduate - Yale University
New Haven, CT USA
1992

Additional Training

  • BS, Yale University, New Haven, CT

Certifications

  • Otolaryngology

Specialty Interests

airway stenosis, head and neck paraganglioma, Head And Neck Tumors including salivary gland neoplasms, larynx and tracheal reconstruction, skull base neoplasms, tracheotomy, vocal cord diseases, Vocal Cord Paralysis

Awards & Honors

  • Medical Doctorate with Honors
  • Best Doctors, Cleveland Area
  • Consultant to National Wegener's Granulomatosis Association
  • Fellow, American College of Surgeons
  • Masters of Business Administration awarded With Distinction

Innovations & Patents

  • Pioneered techniques in airway reconstruction due to stenosis
  • Patent number 11/352,960 for airway stenting tube ventilator adapter
Patient Satisfaction Reviews

143 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
5 out of 5
Explains 5
Listens 4.9
Courtesy, Respect & Concern 5
Patient Rating of Doctor 5

53 Patient Comments

Reviewed on Oct 30, 2020

Dr. Lorenz is a talented, very skilled ENT. We flew all the way from Louisiana at considerable expense (flights, hotels, time off work) just for his expertise and opinion. It was worth it! Explain everything in great detail and left with a clear game plan. Cleveland Clinic is lucky to have such a skilled physician.

Reviewed on Oct 30, 2020

I work at the University hospital and my husband is a physician - we have already recommended Cleveland Clinic to colleagues and friends for care. It was worth traveling across the country for.

Reviewed on Oct 30, 2020

I can't say enough good things about zDr Lorenz and all the Cleveland Clinic Staff. They are excellent in all areas!!!

Reviewed on Oct 30, 2020

Dr Lorenz was kind, considerate and took the time to answer all my questions. He also took the time to review my imaging with me and explain the pros and cons of interventions and rationale behind the options. He seemed to really understand my concerns and to care about me and my personal outcome. I felt like he wanted what was best for me, and that I could trust his advice distilled from years of practice.

Reviewed on Oct 26, 2020

For only meeting with Dr. Lorenze only several times and having 1 minor procedure done, I find him to be very courteous and passionate about his practice of medicine. i feel very at ease talking to him and feel that we can ask him any questions without feeling that were being a nuisance.

Reviewed on Oct 15, 2020

Dr Lorenz's bed side manner is second to none

Reviewed on Oct 12, 2020

I have seen some excellent doctors at the Clinic. Dr. Lorenz stands out from that excellent group. He is thorough and explains my condition very well. He is truly empathetic.

Reviewed on Oct 9, 2020

I had heard that Dr. Lorenz was a great Dr. but he exceeded my expectations. He was patient, thorough and compassionate during my appointment and scope.

Reviewed on Oct 9, 2020

Dr. Lorenz and the resident he had with him that day were absolutely incredible. I would recommend them both very highly.

Reviewed on Oct 9, 2020

Dr. Lorenz listened to my issue. He explained each step of the exam procedure and then described the problem, its probable cause and the method of treatment. Probably the best care provider that I have dealt with.

Reviewed on Oct 9, 2020

I am very please with Dr. Lorenz he explained things to me very well I came away from my appointment feeling comfortable.

Reviewed on Oct 1, 2020

Dr Lorenz and his entire team are absolutely AMAZING! The amount of compassion and genuine concern for your well being through the entire process is next to none! I can not thank them enough!

Reviewed on Oct 1, 2020

Dr Lorenz is a wonderful physician

Reviewed on Sep 23, 2020

The Dr. spoke so that I could understand the situation and in a way that did not scare me to death.

Reviewed on Sep 16, 2020

Dr.Lorenze and his tram have been in my life the past couole years.. they are always polite and make sure I understand everythung that'd going on

Reviewed on Sep 14, 2020

It was super easy. Saved us a hour drive each way. Dr. Lorenz is fantastic!

Reviewed on Sep 11, 2020

Dr. Lorenz and staff have been absolutely wonderful through out this very difficult time. I greatly appreciate everything they have done. Thank you.

Reviewed on Sep 11, 2020

I always have an excellent experience with Dr Lorenz

Reviewed on Sep 3, 2020

We were referred to Dr Lorenz. Appointment was timely and questions answered by phone were answered timely.

Reviewed on Sep 3, 2020

Dr Lorenz was not rushed. He was well prepared to meet with us. He explained procedure to cure our problem.He is meeting with us again prior to surgery.

Reviewed on Sep 3, 2020

I would recommend Dr Lorenz and his team to everyone.

Reviewed on Sep 3, 2020

Even though Dr. Lorenz indicated his expertise was not what I may need, he was willing to contact another physician who would be better qualified for my problem. This doctor ordered some tests and set up a virtual appointment for later in the month to follow up. Very satisfied.

Reviewed on Aug 14, 2020

I am very pleased of how Cleveland Clinic handled my appointment! I am about 5 hours away. Can't afford to make the trip. I'm very pleased with Dr. Lorenzo.

Reviewed on Aug 10, 2020

Doctor Lorenze is the best!

Reviewed on Aug 10, 2020

As always Dr Lorenz and staff were personable, efficient, educational and informative. I have never not had a pleasant experience with all.

Reviewed on Aug 6, 2020

I would recommend Dr Lorenz to anyone with issues within his scope of treatment.

Reviewed on Jul 16, 2020

dr Lorenz always cares, communicates and informs

Reviewed on Jul 15, 2020

Dr Lorenz was amazing. Very knowledgeable, well worth the drive to see him and plan to recommend him to my family

Reviewed on Jul 10, 2020

Dr Lorenz is an excellent doctor. he is extremely knowledgeable, caring and thoughtful He makes sure he answers all my questions and is understanding of the answers. I appreciate him very much. thank you

Reviewed on Jun 19, 2020

The entire process with Dr. Lorenz was excellent!

Reviewed on Jun 4, 2020

Dr. Lorenz and his nurse were fantastic! They put me at ease and answered all my questions! They did a needle biopsy and it was very easy with very little pain! I would highly recommend Dr. Lorenz!

Reviewed on Jun 4, 2020

Dr. Lorenz was very friendly and courteous. He answered all my questions, and put me at ease! I highly recommend him!

Reviewed on Jun 4, 2020

Dr. Lorenz was very caring and very much concerned about my condition. Very helpful in follow up care.

Reviewed on May 29, 2020

We found Dr Lorenz to be warm, professional, very knowledgeable. He focused his attention on us and all aspects of my health concerns.

Reviewed on May 29, 2020

I will have no problem giving Dr Lorenz my complete and enthusiastic recommendation.

Reviewed on May 21, 2020

Best experience I've had with a Dr.

Reviewed on May 20, 2020

best doctor

Reviewed on May 20, 2020

great doctor very trustworthy

Reviewed on May 11, 2020

Dr Lorenz never makes me feel rushed and always listens to any concerns, he is a fantastic doctor.

Reviewed on Apr 2, 2020

Dr Lorenz was very thorough, nice and professional Also the front desk staff and the lady who assisted Dr Lorenz were very nice& professional

Reviewed on Mar 13, 2020

Dr.Lorenz is just amazing at his job. He is very caring about his patients.

Reviewed on Mar 9, 2020

Dr. Lorenz showed that he cared for me in all his actions and all he had to say about my new concern. He listened well to the new concern and made decisions to continue monitoring the problem.

Reviewed on Mar 6, 2020

I immediately felt comfortable with Dr. Lorenz as he discussed the CT scan results with us and because of him made the decision to have Cleveland Clinic treat and cure my cancer

Reviewed on Feb 20, 2020

I first saw a resident and explained my reason for the visit. He relayed my information to the Dr. I did not have to repeat my story again...the Dr knew every last detail without reading anything. He really listened to my and answered all my questions.

Reviewed on Feb 20, 2020

Dr Lorenz is absolutely AMAZING! Not only does he have the intelligence, but also the most exceptional bedside manners. He really took his time explaining every detail, and made me feel so comfortable. His compassion for what he does really shines bright.

Reviewed on Jan 29, 2020

Dr. Lorenz is the best , always looking out for me and giving me options , I credit my progress to him

Reviewed on Jan 29, 2020

Dr Lorenz was very patient and kind to me

Reviewed on Jan 26, 2020

Excellent coordination between doctors.

Reviewed on Jan 23, 2020

Great experience - Dr Lorenz gave us as much time as we needed

Reviewed on Jan 15, 2020

The way he treated me like a person not just a number. He was very friendly and caring and helpful. He called me to make sure Iwas ok with the plan. I don't know very many Doctors that would take the time to care.

Reviewed on Jan 10, 2020

wonderful experience. caring and knowledgeable doctor about my rare condition

Reviewed on Jan 10, 2020

I saw Dr. Lorenz for a consultation. He was amazing. He took the time to answer all my questions, and explained everything i needed to know.

Reviewed on Dec 20, 2019

All doctors should be like *Dr. Lorenz. He's wonderful and goes above and beyond for his patients. So personable!

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