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84 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Patient Rating of Doctor||4.9|
4 Patient Comments
Reviewed on Dec 18, 2020
I love that dr. Liz asks if I understand everything if there was anything I wanted to discuss if I needed anything else
Reviewed on Sep 22, 2020
provider was very thorough and answered all my questions
Reviewed on Jul 23, 2020
This was my first visit with the NP and I would see her over the doctor any day! She made me feel comfortable and listened to me.
Reviewed on Jun 26, 2020
I answered these questions based on the phone visit rather than the video visit. I rated the ease of care not so much for Elizabeth but Dr. Unithan. I forgot to ask about the renewal of my second prescription while talking to Elizabeth. I asked about it in a MyCart message to Elizabeth, but Dr. Unithan answered. She said it had been renewed. Two days later when I checked, the prescription was not at the pharmacy. I had to MyCart message Dr. Unithan about it and then it was sent to the pharmacy. It is fortunate that I wasn't out of medication and this happened - I should only have to ask once. I do realize that things are more complicated now with COVID 19, but calling in a prescription hasn't changed.
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