Susan Klein, CNM

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

78 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall		Star Ratings 4.7 out of 5
Explains	4.7
Listens	4.7
Courtesy, Respect & Concern	4.7
Patient Rating of Doctor	4.6

7 Patient Comments

Reviewed on Feb 21, 2024

Susan is excellent. I feel fortunate to have her as my NP

Reviewed on Jan 31, 2024

I recently lost my father and Susan was extremely caring and comforting when I had a difficult time discussing. She was very thoughtful, genuine and took the time to listen. I truly appreciated her care and concern on a personal, non-medical issue

Reviewed on Jan 10, 2024

The midwife and doctor were very thorough in looking at my incision, explaining what happened and were able to provide a treatment that made me comfortable.

Reviewed on Aug 28, 2023

Susan is exactly the kind of provider we all how for! She listens well, is professional, and cares.

Reviewed on Aug 7, 2023

There was a student along with the provider. They didn't tell me about any exams I was getting done, I had to ask. Seemed like they were just doing them so the student can just do it. There was no conversation about my options. No proper closure after the exam was complete. I felt very uncomfortable.

Reviewed on Jun 28, 2023

Susan is compassionate, takes time to listen and is clear in her care plan and advice. I love her!

Reviewed on May 10, 2023

Susan Klein is has a wonderful gentle, calm, and caring bedside manor. I always feel very comfortable asking her questions and being in her care.

View All Comments

© 2024 The Cleveland Clinic Foundation. All Rights Reserved. No part of this work may be altered, reproduced, stored in a retrieval system, or transmitted, in any form, by any means, whether electronic, mechanical, by photocopying, recording, or otherwise, without the prior written permission of the Cleveland Clinic.

Coming to a Cleveland Clinic location?

Primary Location

Medical Outpatient Center, Avon Pointe

Treatment & Services

Specialty in Diseases & Conditions

Insurance

Is Cleveland Clinic Part of Your Insurance?

Education & Professional Highlights

Education & Fellowships

Certifications

Specialty Interests

Research & Publications