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Title DPSI Quality and Patient Safety Officer
Department Dermatology
Primary Location Cleveland Clinic Main Campus
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon Yes
Locations Specialties & Treatments

Treatment & Services

  • Cancer Center
  • Cosmetic Dermatology
  • Cosmetic Surgery
  • Cutaneous Oncology
  • Dermatologic Surgery
  • Laser Skin Resurfacing
  • Laser Surgery
  • Mohs Surgery
View all 8 Treatment & Services +
Insurance

Insurance

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Biography

About Jennifer Lucas, MD

Jennifer Lucas, MD, is a board-certified dermatologist and dermatologic surgeon. She was appointed to the Staff of Cleveland Clinic in 2010. Dr. Lucas is currently the Quality Improvement Officer for the Dermatology and Plastic Surgery Institute and has served in numerous enterprise roles, including associate director in regional hospital administration with a focus on quality and patient safety.

Dr. Lucas received her medical degree from Northeast Ohio Medical University (Northeastern Ohio Universities College of Medicine), where she graduated valedictorian. She completed both her residency in dermatology and a fellowship in Mohs micrographic surgery at the Cleveland Clinic. During residency, Dr. Lucas served as chief resident and House Staff Association president. Dr. Lucas also completed a fellowship in Quality and Patient Safety at the Cleveland Clinic.

She has specialty interests in the management of skin cancers, Mohs micrographic surgery, cosmetic dermatology and lasers, and residency and fellowship education, receiving teacher of the year numerous times. Dr. Lucas has a strong interest in quality, patient safety, and patient experience.

Dr. Lucas is active in many leadership roles at both the local and national level. She is a member of the American Academy of Dermatology, the American College of Mohs Surgery, the American Society of Dermatologic Surgery, and the Women’s Dermatologic Society, where she currently serves on the Board of Directors.  Dr. Lucas has authored numerous publications, and she has lectured on many topics including dermatology, dermatologic surgery, board review, leadership topics, and quality and patient safety at the local, national, and international level.

Education & Professional Highlights

Education & Professional Highlights

Appointed
2009

Education & Fellowships

Fellowship - Cleveland Clinic
Dermatologic Surgery and Cutaneous Oncology
Cleveland, OH USA
2010

Residency - Cleveland Clinic
Dermatology
Cleveland, OH USA
2009

Medical Education - Northeastern Ohio Universities College of Medicine
Rootstown, OH USA
2005

Undergraduate - University of Akron
Akron, OH USA
2004

Certifications

  • Dermatology

Specialty Interests

Dermatologic Surgery, Mohs Surgery, Cutaneous Oncology, Cosmetic Dermatology, Laser Surgery

Research & Publications

Research & Publications

See publications for Jennifer Lucas, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 12/14/2021, Dr. Lucas has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

187 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

48 Patient Comments

Reviewed on Apr 13, 2022

Dr Lucas is the best.

Reviewed on Apr 12, 2022

Dr Lucas is fantastic

Reviewed on Mar 29, 2022

VERY GOOD EXPERIENCE WITH DR. LUCAS

Reviewed on Mar 2, 2022

I would not see anyone else for a surgery. *Dr. Lucas cares & shows compassion.

Reviewed on Feb 14, 2022

Dr. Jennifer Lucas and staff has always been very kind and put me at ease. I feel very fortunate to have Dr. Lucas as my doctor.

Reviewed on Feb 1, 2022

My experience was positive with the doctor. She was respectful and clear in what she was going to do.

Reviewed on Jan 25, 2022

Very caring and very good doctors

Reviewed on Jan 24, 2022

My experience with the Dr. Was very positive. She took the time to explain the options andProcedures that were available to me, so I could make the right choice for my treatment.

Reviewed on Jan 24, 2022

Dr. Lucas is someone I would recommend.

Reviewed on Jan 12, 2022

Visit was professional, informative, and overall outstanding. Dr. Lucas demonstrated an outstanding bedside manner, explained in detail what she would be doing and any followup that may be required.

Reviewed on Jan 12, 2022

The doctor and nurse were experienced and worked very well together demonstrating an concern to keep the patient informed, comfortable, and aware of any followup that may be required.

Reviewed on Jan 4, 2022

Doctor Jennifer Lucas is very special as she makes you feel very comfortable and explained everything about my problem. So kind and you can see she cares about her patients.

Reviewed on Jan 4, 2022

This was the first time I had an appointment with Dr Jennifer Lucas I would recommend her to all of my friends. She is so kind, patient caring and took the time to listen and answer all of my questions.

Reviewed on Dec 29, 2021

I like and respect Dr. Lucas. She has been very good to me.

Reviewed on Dec 3, 2021

Very nice and friendly. Made sure I was comfortable and just a nice lady to talk to while getting my back sliced open. Pleasant experience for a doctors appointment.

Reviewed on Nov 24, 2021

Always good with Dr Lucas she is the best

Reviewed on Nov 23, 2021

Dr Lucas & Dr Michalski were WONDERFUL in manner, skill and knowledge and just lovely to chat with during the procedure! They would be very welcome to my home anytime...That is how comfortable they made me!

Reviewed on Nov 22, 2021

Outstanding team, from beginning to end Dr Lucas was exceptional! As was everyone on her team. I am fortunate to have them, and have complete confidence Dr Lucas.

Reviewed on Nov 22, 2021

Dr Lucas is above anything I could have hoped for. I am grateful to her for the care I received

Reviewed on Nov 22, 2021

I would recommend Dr Lucas and her team to everyone. You could not find a higher level of care

Reviewed on Nov 18, 2021

Excellent physician And excellent team

Reviewed on Nov 9, 2021

Excellent office, especially Dr. Lucas

Reviewed on Nov 5, 2021

Dr. Lucas was wonderful.

Reviewed on Nov 5, 2021

All the team was very kind and caring. Her nurse was just wonderful. MD assisting was also extremely kind and caring

Reviewed on Oct 20, 2021

Dr Lucas is the best. She has shown me the same outstanding level of care for years

Reviewed on Oct 20, 2021

The Cleveland Clinic and the care providers are are always caring, professional and courteous. We are fortunate to have such an excellent organization.

Reviewed on Oct 18, 2021

I didn't see dr Lucas, only a nurse or cup ? Who didn't introduce herself

Reviewed on Sep 13, 2021

Dr. Lucas is an exception surgeon who cars about her patients.

Reviewed on Sep 3, 2021

Dr. LUCAS IS THE GREATEST!!!!

Reviewed on Sep 3, 2021

Dr Lucas and staff are outstanding. I have had many Mohs surgeries from Dr Lucas and not one time was there a second attempt. Everything was clear on 1st attempt. She's good!!!

Reviewed on Aug 27, 2021

Dr. Lucas & Resident we're most informative

Reviewed on Aug 27, 2021

Dr Jennifer Lucas always did a great job every time we went to here we thank here and here entire staff always showing respect and being on a professional level at every dr appointment we thank you

Reviewed on Aug 25, 2021

Dr. J. Lucas was wonderful.

Reviewed on Aug 24, 2021

The provider explained the procedure thouroughly and in great detail, and made sure I felt comfortable to proceed with the surgery. The overall procedure was painless without any concern from me. I also was happy with level of care and efficiency with time it took for the surgery to complete. I would highly recommend this provider to other patients.

Reviewed on Aug 13, 2021

This was the first time I had a procedure done by Dr. Lucas and it was a positive/non-stressful.

Reviewed on Aug 6, 2021

Dr Lucas, Thank You!

Reviewed on Aug 2, 2021

Dr. Lucas and her staff are competent, courteous, and compassionate.

Reviewed on Aug 2, 2021

I already have recommended my doctors, Dr Ng and Dr. Lucas to everyone. I also have highly recommended Cleveland Clinic and especially the office located at Crown Center to several people.

Reviewed on Jun 30, 2021

I had a wonderful experience with Dr. Lucas and Nurse Alexis. You don't want to lose these two ladies.

Reviewed on Jun 30, 2021

Dr Lucas is great. I wish I would never have let a fellow work on my skin cancer procedure I would not have to go through all this. But Dr Lucas is trying her best to help me

Reviewed on Jun 23, 2021

Excellent again!!! Dr. Lucas discussed very thoroughly my option for treatment with assurance and confidence.

Reviewed on Jun 18, 2021

Dr. Jennifer Lucas is wonderful! She began the conversation with what concerns I had first. Dr. Luca went through options and her recommendations and was extremely attentive to my needs. She listened attentively and made me feel comfortable about my concerns and choices.

Reviewed on Jun 18, 2021

Dr. Lucas and staff were smiling and working well together as professionals. They made me feel comfortable and cared for during my appointment.

Reviewed on Jun 5, 2021

Dr. Lucas is outstanding derm surgeon with an outstanding staff!!!

Reviewed on May 24, 2021

Great experience. Love my Doctor.

Reviewed on May 18, 2021

Dr Lucas and staff were very courteous, answered all of my questions

Reviewed on May 3, 2021

These comments pertain to the fellow, who performed 99% of my procedure. I had nearly no interaction with Dr. Lucas.

Reviewed on Apr 28, 2021

Dr.Lucas is the consummate professional and has my complete confidence

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