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Title DPSI Quality and Patient Safety Officer
Department Dermatology
Primary Location Cleveland Clinic Main Campus
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon Yes
Locations Specialties & Treatments

Treatment & Services

  • Cancer Center
  • Cosmetic Dermatology
  • Cosmetic Surgery
  • Cutaneous Oncology
  • Dermatologic Surgery
  • Laser Skin Resurfacing
  • Laser Surgery
  • Mohs Surgery
View all 8 Treatment & Services +

Specialty in Diseases & Conditions

  • Hair Loss
View all 1 Specialties +


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About Jennifer Lucas, MD, MHCM

Jennifer Lucas, MD, MHCM, is a board-certified dermatologist and dermatologic surgeon. She was appointed to the Staff of Cleveland Clinic in 2010. Dr. Lucas is currently the Quality Improvement Officer for the Dermatology and Plastic Surgery Institute and Wellness Section Head and has served in numerous enterprise roles, including Associate Director in Regional Hospital Administration with a focus on quality and patient safety.

Dr. Lucas received her medical degree from Northeast Ohio Medical University (Northeastern Ohio Universities College of Medicine), where she graduated valedictorian. She completed both her residency in dermatology and a fellowship in Mohs micrographic surgery at the Cleveland Clinic. During residency, Dr. Lucas served as chief resident and House Staff Association president. Dr. Lucas also completed a fellowship in Quality and Patient Safety at the Cleveland Clinic. She most recently received her Master's in Health Care Management from Harvard T.H. Chan School of Public Health. 

She has specialty interests in the management of skin cancers, Mohs micrographic surgery, cosmetic dermatology and lasers, and residency and fellowship education, receiving teacher of the year numerous times. Dr. Lucas has a strong interest in quality, patient safety, wellness and burnout, and patient experience.

Dr. Lucas is active in many leadership roles at both the local and national level. She is currently the President of the Women’s Dermatologic Society and serves on the Board of Directors and Executive Committee for the American Academy of Dermatology. Additionally, she is a member of a member of the American College of Mohs Surgery, and the American Society of Dermatologic Surgery. Dr. Lucas has authored numerous publications, and she has lectured on many topics including dermatology, dermatologic surgery, board review, leadership topics, and quality and patient safety at the local, national, and international level.

Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Harvard T.H. Chan School of Public Health
Health Care Management
Boston, MA USA

Fellowship - Cleveland Clinic
Dermatologic Surgery and Cutaneous Oncology
Cleveland, OH USA

Residency - Cleveland Clinic
Cleveland, OH USA

Medical Education - Northeastern Ohio Universities College of Medicine
Rootstown, OH USA

Undergraduate - University of Akron
Akron, OH USA


  • Dermatology
  • Dermatology - Micrographic Dermatologic Surgery

Specialty Interests

Dermatologic Surgery, Mohs Surgery, Cutaneous Oncology, Cosmetic Dermatology, Laser Surgery

Research & Publications

Research & Publications

See publications for Jennifer Lucas, MD, MHCM.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 12/4/2022, Dr. Lucas has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

216 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 5
Patient Rating of Doctor 4.9

31 Patient Comments

Reviewed on May 19, 2023

Dr. Lucas has performed surgeries on me for different types of skin cancers over the past few years. I have the utmost confidence in Dr. Lucas and her staff. I will continue to see Doctor Lucas for all my skin cancers in the future.

Reviewed on May 16, 2023

This was my second procedure with Dr. Lucas. She explains all aspect of the procedure as it is being done.

Reviewed on May 9, 2023

I have had multiple procedures performed by Dr. Lucas and her team. If I require addition work, I will have it performed there.

Reviewed on Apr 19, 2023

The doctor did an excellent job explaining the procedure.

Reviewed on Apr 17, 2023

Dr. Lukas was especially conscious of and concerned about any discomfort I was experiencing during the two MOS surgeries.

Reviewed on Apr 12, 2023

Dr. Jennifer Lucas was cheery but professional as she oversaw the procedure that Dr. Paoia Barriena performed.

Reviewed on Apr 10, 2023

I was dissspoinyed that the assistant did the surgery. Dr. Lucas did watch.

Reviewed on Mar 24, 2023

Every chance I recommend friends to get second opinions after they've experienced several experiences from their traditional care provider.

Reviewed on Mar 14, 2023

I was very nervous and Dr Lucas and her staff helped me to get and stay calmer.

Reviewed on Mar 13, 2023

Dr Lucas & the team in independence are by far the best Dermatolgy office at the clinic.

Reviewed on Feb 20, 2023

Dr. Lucas has been my surgeon for 5-7 years. I wouldn't change if you offered and she is quite knowledgeable about me skin cancer history. She has given me exceptional treatment and guidance at every appointment and particularly the biopsy of my suspected melanoma. Dr. Lucas Is a superb surgeon with class.

Reviewed on Feb 14, 2023

My husband was treated by Dr. Lucas & was very please with her treatment, so he recommended her for my procedure.

Reviewed on Feb 8, 2023

Dr. Lucas and her team are excellent and caring

Reviewed on Feb 7, 2023

Dr. Lucas was awesome. I would go to her again if something came up.

Reviewed on Feb 3, 2023

Dr. Lukas and staff are outstanding.

Reviewed on Jan 30, 2023

Overall the doctors and staff made a nervous and concerned patient feel very relaxed and comfortable. They made my procedure easy to do. I appreciate each one of them. GREAT JOB !!!

Reviewed on Jan 20, 2023

Dr. Lucas was so professional and caring!

Reviewed on Jan 18, 2023

Dr. Lucas has a sharp eye, knife and wit. She is sensitive and perceptive.

Reviewed on Jan 13, 2023

The doctor was kind and courteous

Reviewed on Dec 28, 2022

Dr Lucas was very nice

Reviewed on Dec 21, 2022

Dr. Lucas did an outstanding job of explaining the two fundamental options for surgery.

Reviewed on Dec 13, 2022

The staff were absolutely wonderful from the Doctors to the nurses!! They made us feel at ease during a stressful situation!!

Reviewed on Dec 2, 2022

Dr. Lucas was honest and did not want to over do filler.

Reviewed on Nov 14, 2022

My experience with Dr Lucas was awesome. I feel like I came in for a dumb reason but she made me feel cared for, was very knowledgeable and communicated with me exceptionally well, and completely eased my apprehension about feeling stupid. I wish I could give a higher rating.

Reviewed on Nov 14, 2022

Dr. Lucas delivers exceptional care. She has an a great bedside manner and treats her patients as friends. She listens to all of my concerns and is very knowledgeable.

Reviewed on Nov 2, 2022

Again, Dr Lucas is and her nursing staff are amazing. The clerical support staff has checked-out. The don't care, will tell you anything to get you off the phone, and show little common courtesy. If it wasn't for my long-standing relationship with Dr Lucas, I would have switched to UH.

Reviewed on Oct 17, 2022

Dr Lucas had extremely good bedside manners

Reviewed on Oct 12, 2022

If there was an exceptional prompt, that's what I would give Dr. Lucas! She was so caring , calm and reassuring with outlining the treatment plan. I feel like I have the best Mohs surgeon!

Reviewed on Oct 6, 2022

Dr. Lucas and staff were amazing

Reviewed on Sep 26, 2022

One of the best doctors I've seen both in terms of professional care as well as personable nature.

Reviewed on Sep 14, 2022

I felt very comfortable and confident in Dr. Lucas cate.

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