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Title DPSI Quality and Patient Safety Officer
Department Dermatology
Primary Location Cleveland Clinic Main Campus
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon Yes
Locations Specialties & Treatments

Treatment & Services

  • Cancer Center
  • Cosmetic Dermatology
  • Cosmetic Surgery
  • Cutaneous Oncology
  • Dermatologic Surgery
  • Laser Skin Resurfacing
  • Laser Surgery
  • Mohs Surgery
View all 8 Treatment & Services +


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About Jennifer Lucas, MD

Jennifer Lucas, MD, is a board-certified dermatologist and dermatologic surgeon. She was appointed to the Staff of Cleveland Clinic in 2010. Dr. Lucas is currently the Quality Improvement Officer for the Dermatology and Plastic Surgery Institute and has served in numerous enterprise roles, including associate director in regional hospital administration with a focus on quality and patient safety.

Dr. Lucas received her medical degree from Northeast Ohio Medical University (Northeastern Ohio Universities College of Medicine), where she graduated valedictorian. She completed both her residency in dermatology and a fellowship in Mohs micrographic surgery at the Cleveland Clinic. During residency, Dr. Lucas served as chief resident and House Staff Association president. Dr. Lucas also completed a fellowship in Quality and Patient Safety at the Cleveland Clinic.

She has specialty interests in the management of skin cancers, Mohs micrographic surgery, cosmetic dermatology and lasers, and residency and fellowship education, receiving teacher of the year numerous times. Dr. Lucas has a strong interest in quality, patient safety, and patient experience.

Dr. Lucas is active in many leadership roles at both the local and national level. She is a member of the American Academy of Dermatology, the American College of Mohs Surgery, the American Society of Dermatologic Surgery, and the Women’s Dermatologic Society, where she currently serves on the Board of Directors.  Dr. Lucas has authored numerous publications, and she has lectured on many topics including dermatology, dermatologic surgery, board review, leadership topics, and quality and patient safety at the local, national, and international level.

Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Fellowship - Cleveland Clinic
Dermatologic Surgery and Cutaneous Oncology
Cleveland, OH USA

Residency - Cleveland Clinic
Cleveland, OH USA

Medical Education - Northeastern Ohio Universities College of Medicine
Rootstown, OH USA

Undergraduate - University of Akron
Akron, OH USA


  • Dermatology

Specialty Interests

Dermatologic Surgery, Mohs Surgery, Cutaneous Oncology, Cosmetic Dermatology, Laser Surgery

Research & Publications

Research & Publications

See publications for Jennifer Lucas, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 12/14/2020, Dr. Lucas has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

191 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

37 Patient Comments

Reviewed on Oct 20, 2021

Dr Lucas is the best. She has shown me the same outstanding level of care for years

Reviewed on Oct 20, 2021

The Cleveland Clinic and the care providers are are always caring, professional and courteous. We are fortunate to have such an excellent organization.

Reviewed on Oct 18, 2021

I didn't see dr Lucas, only a nurse or cup ? Who didn't introduce herself

Reviewed on Sep 13, 2021

Dr. Lucas is an exception surgeon who cars about her patients.

Reviewed on Sep 3, 2021


Reviewed on Sep 3, 2021

Dr Lucas and staff are outstanding. I have had many Mohs surgeries from Dr Lucas and not one time was there a second attempt. Everything was clear on 1st attempt. She's good!!!

Reviewed on Aug 27, 2021

Dr. Lucas & Resident we're most informative

Reviewed on Aug 27, 2021

Dr Jennifer Lucas always did a great job every time we went to here we thank here and here entire staff always showing respect and being on a professional level at every dr appointment we thank you

Reviewed on Aug 25, 2021

Dr. J. Lucas was wonderful.

Reviewed on Aug 24, 2021

The provider explained the procedure thouroughly and in great detail, and made sure I felt comfortable to proceed with the surgery. The overall procedure was painless without any concern from me. I also was happy with level of care and efficiency with time it took for the surgery to complete. I would highly recommend this provider to other patients.

Reviewed on Aug 13, 2021

This was the first time I had a procedure done by Dr. Lucas and it was a positive/non-stressful.

Reviewed on Aug 6, 2021

Dr Lucas, Thank You!

Reviewed on Aug 2, 2021

I already have recommended my doctors, Dr Ng and Dr. Lucas to everyone. I also have highly recommended Cleveland Clinic and especially the office located at Crown Center to several people.

Reviewed on Aug 2, 2021

Dr. Lucas and her staff are competent, courteous, and compassionate.

Reviewed on Jun 30, 2021

I had a wonderful experience with Dr. Lucas and Nurse Alexis. You don't want to lose these two ladies.

Reviewed on Jun 30, 2021

Dr Lucas is great. I wish I would never have let a fellow work on my skin cancer procedure I would not have to go through all this. But Dr Lucas is trying her best to help me

Reviewed on Jun 23, 2021

Excellent again!!! Dr. Lucas discussed very thoroughly my option for treatment with assurance and confidence.

Reviewed on Jun 18, 2021

Dr. Jennifer Lucas is wonderful! She began the conversation with what concerns I had first. Dr. Luca went through options and her recommendations and was extremely attentive to my needs. She listened attentively and made me feel comfortable about my concerns and choices.

Reviewed on Jun 18, 2021

Dr. Lucas and staff were smiling and working well together as professionals. They made me feel comfortable and cared for during my appointment.

Reviewed on Jun 5, 2021

Dr. Lucas is outstanding derm surgeon with an outstanding staff!!!

Reviewed on May 24, 2021

Great experience. Love my Doctor.

Reviewed on May 18, 2021

Dr Lucas and staff were very courteous, answered all of my questions

Reviewed on May 3, 2021

These comments pertain to the fellow, who performed 99% of my procedure. I had nearly no interaction with Dr. Lucas.

Reviewed on Apr 28, 2021

Dr.Lucas is the consummate professional and has my complete confidence

Reviewed on Apr 20, 2021

Was there for my dad but Dr Lucas took care of a problem for me as well. This saved me the wait for another appointment and brought me much relief! I really appreciate the flexibility and concern showed by all staff.

Reviewed on Apr 13, 2021

Dr Lucas is fantastic. Does a wonderful job, explains everything clearly

Reviewed on Mar 3, 2021

loved the experience. The doc is awesome

Reviewed on Feb 17, 2021

Dr. Lucas and her staff are very professional, very considerate and friendly, and made my visit and procedure as pleasant as possible.

Reviewed on Feb 17, 2021

Dr Lucas and staff have been amazing throughout my MOHs surgery and all subsequent appointments

Reviewed on Feb 16, 2021

all appts with Dr Lucas are top notch

Reviewed on Jan 8, 2021

Dr. Lucas is a truly wonderful physician/surgeon. She cares and you can feel it.

Reviewed on Dec 15, 2020

I was very impressed by the customer service offered by the person who answered the phone at dermatology independence. She listened to my concerns, understood, and transferred me to Dr. Lucas nurse for further assistance.

Reviewed on Dec 15, 2020

Dr. Lucas educated me on the procedure and aftercare. Suggested I might need a plastic surgeon to close wound and her staff got me in the next day for a consult. I feel very prepared for what will be happening and have complete confidence in Dr. Lucas

Reviewed on Dec 10, 2020

doctors were professional and explained every step of my procedure as it happened.

Reviewed on Dec 9, 2020

the overall experience was very calming. I was very nervous because I had some moles that looked suspicious. luckily they weren't an issue. dr. Lucas was not rushed and extremely personable which was wonderful. very professional along with her derm resident and nurse. excellent experience e. I will be back for my check next year!

Reviewed on Dec 4, 2020

dr Lucas's Nurse's are excellent

Reviewed on Dec 4, 2020

dr. Lucas is consistently excellent

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