Brianna Clare, MHA
Brianna Clare, a native of Bowie, Maryland, earned her undergraduate degree in microbiology from the University of Pittsburgh. After working as an admission associate for several years, she then earned a Master of Health Administration degree from Saint Louis University (SLU). She worked as a graduate research assistant and conducted systematic literature reviews regarding the impact of patient navigation on vulnerable populations. During her internship at St. Luke's Hospital, she assisted the Business Development and Strategic Planning department with creating a hospital-wide telehealth initiative. She also worked with SLU hospital to develop a joint registration process in collaboration with SLUCare medical group. Her community involvement included serving as the National Association of Health Services Executives St. Louis Chapter student liaison, volunteering at the St. Louis VA Medical Center, and participating in Big Brothers Big Sisters. In her free time, she enjoys painting, traveling, and outdoor activities.
Andre Hook, MBA, MHA, RN
André is from Atlantic Beach, Florida, and received his Bachelor of Science in Nursing from the University of Florida (UF). Upon graduating nursing school, he worked as a bedside nurse in the Cardiothoracic ICU at UF Shands Hospital. While there, André also led and supported administrative projects relating to pain management, ventilator support weaning protocol, and improving the patient experience. This exposure led him to Cornell University to pursue his Master of Business Administration and Master of Healthcare Administration degrees. At Cornell, Andre served as president of the Johnson Healthcare Club, engrained himself into the entrepreneurial community, and engaged in many graduate consulting projects. He spent his summer internship at Cleveland Clinic within their International Operations department, where he worked tightly with two multinational teams. Some of his projects involved creating and developing 26 non-clinical operating models, launching data-driven digital mapping efforts to bolster market analysis, and creating consulting reports to aid entry strategies for systems in the United Kingdom and China. In his free time, André enjoys sporting events, traveling, golfing, cycling, and spending time with friends and family.
Julia Ioerger, MHSA
Julia Ioerger is from Houston, Texas and completed her undergraduate degree at Baylor University where she earned her Bachelor of Science in Psychology. During her undergraduate studies, Julia researched the effects of Psychological Social Support on Longevity and Mortality and worked at the Kwame Nkrumah University of Science and Technology in Kumasi, Ghana. She then went on to earn her Master of Health Services Administration in Health Management and Policy from the University of Michigan School of Public Health. During graduate school, Julia worked in quality improvement for the Taubman Orthopedic Surgery Department at Michigan Medicine. Julia served as an Administrative Intern at Cleveland Clinic where she worked in the Office of Professional Staff Affairs. In this role, Julia led both strategic and operational projects that improved the efficiency of enterprise-wide physician administrative services and connected the dots between physician-led initiatives across the institutes. In her free time, Julia enjoys traveling, shopping, watersports, and college football.
Shanna Koickal, MS-HSM
Shanna Koickal is from Chicago, Illinois and completed her undergraduate degree at Loyola University Chicago. Upon graduation, she went on to complete a Master of Science in Health Systems Management at Rush University. During her summer as a graduate intern at Cleveland Clinic, Shanna led a number of clinical operations projects for the Respiratory Institute, including an enterprise-wide current state assessment and care path initiative for smoking cessation. Her graduate internships at Rush University Medical Center and Midwest Orthopaedics also allowed her to lead strategy and continuous improvement projects regarding inventory management, service line development, and ambulatory operations. During her time at Rush University, Shanna served as student ambassador for Chicago’s Health Executives Forum, board member for the Rush University Diversity and Inclusion Group, and team captain at the 2017 Cleveland Clinic MBA/MHA Case Competition. Committed to her lifelong passion for community service and medical advancement, Shanna led a health equity project at Franciscan Home for the Homeless and volunteer efforts at Lurie Children’s Hospital, Autism Speaks, and The Leukemia and Lymphoma Society. Outside of her professional and academic interests, Shanna loves to travel, dance, watch NBA games, and spend time with her large extended family.
Alexis Martins, MHA
Alexis Martins is from Westchester, New York and received her Bachelor of Arts in Political Science from Lehigh University. As an undergraduate, Alexis was a three-year letter winner for the women’s basketball team and served as the president of the university’s Student Athletes Leading Social Change chapter. Lexi then went on to pursue a Master of Health Administration degree from the George Washington University in Washington, D.C. where she completed her final year of basketball eligibility and was named First Team All-Atlantic 10 Conference. As a graduate intern at the Cleveland Clinic, Lexi worked within the Orthopeadic and Rheumatologic Institute on the creation of an access improvement initiative. In recognition of outstanding academic achievement, Alexis was inducted into the Upsilon Phi Delta Society. She is a member of the American College of Healthcare Executives and the Healthcare Financial Management Association. Outside of her professional and academic interests, Lexi enjoys fitness, eclectic restaurants, streaming new shows on Netflix, and occasional (frequent) retail therapy.
Jonathan Rhodes, MPH
Jonathan began his career at Cerner Corporation in Kansas City working in Population Health. He served as the primary strategist for the provider-side of the Primary Health Network, helping Cerner grow their provider reach by 60% while also leading the design and implementation of HealtheIntent for 9 clients in the KC metropolitan area. He later attended Yale University to obtain an MPH in Healthcare Management where he also served as a Teaching Fellow for the Entrepreneurship & New Ventures and Healthcare Operations course at the Yale School of Management. He initially joined the Cleveland Clinic as a summer intern where he focused on real-time analytic tools and re-design projects for CMS’s first Oncology Care Model. Jonathan has a passion for designing products that make healthcare more simple and effective. He looks forward to working with all the various innovations taking place at the Cleveland Clinic.
Fellowship Program through project involvement, mentorship, and social activities. Alumni are available as a resource for the current Fellows during the Fellowship Program. connected to the Fellowship Program through project involvement, mentorship, and social activities. For the current Fellows during the Fellowship Program.connected to the Fellowship Program through project involvement, mentorship, and social activities. Alumni are available as a resource for the current Fellows during the Fellowship Program.
“As a native of New York City, living in the Midwest never crossed my mind. But shortly after moving here, I fell for Cleveland’s charm. The city has something for everyone’s social preferences – you just have to find the right crew and you’re good to go! Over the last year, I have had the chance to check out some of Cleveland’s best restaurants and patios, see some of my favorite artists in concert, and watch Lebron’s last games as a Cleveland Cavalier. Most importantly, Cleveland is a place where I have made some lifelong friendships. I am truly thankful for the experiences that I have had thus far and look forward to making more memories!.”
– Michele Acheampong
“As someone who was born and raised in Michigan and attended the University of Michigan for graduate school, I was never supposed to like Ohio. I moved to Cleveland 5 years ago to serve as an Administrative Fellow for the organization and couldn’t see myself leaving until I had the opportunity to join our Cleveland Clinic London team and further our mission internationally. Having lived in Central London for a few months, I am enjoying it to the fullest yet missing all of the friendships, activities, scenery, and entertainment that Cleveland afforded me during my time there. Cleveland is an incredibly energetic and thriving city to start one’s career. There are countless restaurants, parks, breweries, sporting activities and night life. I look forward to one day relocating back to the city that has given me so much!”
– David Oliphant
The Administrative Fellowship has been a valued management development program within the Cleveland Clinic for over 30 years. Over the past five years, 100% of Administrative Fellows have been offered permanent positions post-fellowship. The list below includes Alumni from the last 10 years currently working at Cleveland Clinic.
|Acheampong, Michele||Yale University||2017/2018||Project Manager||Medicine Institute||Medicine Institute Administration|
|Beinkampen, Sarah||The Ohio State University||2017/2018||Project Manager||Chief of Staff||Clinical Affairs|
|Colvard, Cachet||University of Michigan||2017/2018||Associate Administrator||Cleveland Clinic Abu Dhabi||Cleveland Clinic Abu Dhabi, Emergency Medicine|
|Houser, James||University of Alabama at Birmingham||2017/2018||Assistant Administrator||Hospital Medicine||Medicine Institute|
|Migliore, Nicholas||University of Minnesota||2017/2018||Project Manager||Market & Network Services||Market & Network Services|
|Zerbini, Steven||Boston University||2017/2018||Assistant Administrator||Hospital Medicine||Medicine Institute|
|Beutler, William||University of Pittsburgh||2016/2017||Project Manager||International Operations||International Operations|
|Bogues, Renee||Cornell University||2016/2017||Project Manager||CC London||International Operations|
|Kelcy, McKinley||Yale University||2016/2017||Project Manager||Chief of Staff||Clinical Affairs|
|Rader, Ashley||University of North Carolina at Chapel Hill||2016/2017||Assistant Administrator||Medical Operations||Operations|
|Wesolowski, Paige||George Washington University||2016/2017||Assistant Administrator||Medical Operations||Operations|
|Ali, Kanwal (Walle)||University of Michigan||2015/2016||Project Manager||Emerging Clinical Solutions Center||Emerging Clinical Solutions Center Institute|
|Allyn, Brian||George Washington University||2015/2016||Administrator||Digestive Disease and Surgery Institute||Department of General Surgery|
|Chan, Sing Yuen (Joey)||Yale University||2015/2016||Assistant Administrator||Nursing Institute||Nursing Administration|
|Wortham VI, Edwin (Elliott)||University of Minnesota||2015/2016||Project Manager||Program Director
||Digestive Disease and Surgery Institute
|Patzke, Andrew||University of Iowa||2014/2015||Project Manager||Taussig Cancer Institute
|Snowden, Joshua||The Ohio State University||2014/2015||Payer Contracting & Pricing Specialist||CC Abu Dhabi, Patient Financial Services||Abu Dhabi, Patient Financial Services|
|Stovicek, Deanna||Virginia Commonwealth University||2014/2015||Administrator||Respiratory Institute||Critical Care Medicine|
|Yu, Vivian||University of Michigan||2014/2015||Project Manager||Medicine Institute||Medicine Institute Administration
|Oliphant, David||University of Michigan||2013/2014||Administrative Director||CC London||International Operations|
|Read, Katherine||Cornell University||2013/2014||Department Administrator||Emergency Services Institute
|Zimmer, Ted||University of Michigan||2013/2014||Director||Market & Network Services||Market & Network Services|
|O’Rourke, Chris||University of Michigan||2012/2013||Institute Administrator||Emergency Services Institute||Emergency Services Medicine
|Schuessler, Kathryn||University of Michigan||2012/2013||Department Administrator||Emergency Services Institute||Emergency Services Medicine
|Brown, Amelia||Ohio State University||2011/2012||Department Administrator||Digestive Disease and Surgery Institute
||Department of General Surgery
|Zwischenberger, Andrea||George Washington University||2011/2012||Senior Director||Executive Administration
||Executive Board Office|
|Schmiedel, Justin||Union Graduate College||2010/2011||Senior Director||Regional Operations||Regional Hospital Administration
|Smith, Nehemiah||University of Michigan||2010/2011||Institute Administrator
||Digestive Disease and Surgery Institute
||Digestive Disease and Surgery Institute|
|Laird, Travis||Penn State||2007/2008||Chief Business Operations Officer||CC London||International Operations|
|Cissell, Molly||The Ohio State University||2006/2007||Director||Regional Operations||Beachwood Family Health Center
|Ibsen, Alison||Yale University||2006/2007||Senior Director, Cancer Programming
||Taussig Cancer Institute
||Taussig Cancer Administration
|Vidmar, Erick||The Ohio State University||2006/2007||Administrative Director||Lou Ruvo Center for Brain Health Nevada||Neurological Institute, Las Vegas|
|Abhyankar, Dhanashree||UNC- Chapel Hill||2005/2006||Administrator||Hospital Medicine Institute||Medicine Institute|
|Kinnan (Snow), Meghan||St. Louis University||2005/2006||Executive Director||CC Community Health
||Medicine Institute Administration
Life in Cleveland
Once a haven for immigrants and a powerhouse of industry, Cleveland's cultural identity springs from its past and includes a vibrant mix of families, young professionals, entrepreneurs and college students – all with different ethnicities and backgrounds.
Historically, Cleveland has been roughly broken into two parts, the east and west, split by the Cuyahoga River. The West side is home to the Gordon Square Arts District and attractions like the popular Great Lakes Brewing Company, while the East side houses the trendy East Bank Flats waterfront district and Progressive Field, home to the Cleveland Indians baseball team.
In recent years, Cleveland has been enjoying a renaissance. Today, this metro area on the banks of Lake Erie is experiencing growth and revitalization. With continued development, opportunities abound for construction workers and electricians, as well as for professionals in the medical and IT sectors.