Overview
Partner with us! We want to hear from you.
Who Are Our Cleveland Clinic Children's Healthcare Partners?
A team of patients and family members who have had previous experience with Cleveland Clinic Children’s services or programs. We work collaboratively with caregivers to promote and enhance safer patient care and improve the patient experience.
What's our goal?
Our primary goal is to make sure the thoughts, perspectives and opinions of patients and families are being included in Cleveland Clinic Children’s decisions.
How are we involved?
Our members have had many opportunities to speak with hospital staff about their experiences with patients and families. Through those discussions and our own experiences, we've been able to advise and encourage positive change by providing valuable insights into Cleveland Clinic Children's projects and initiatives. There are many opportunities to serve as a Healthcare Partner, ranging from a monthly on-campus commitment at Cleveland Clinic main campus to virtual only participation or simple email communication.
Contact us
We look forward to connecting with you! If you have any questions, please email ChildrensHealthcarePartners@ccf.org.
Accomplishments
Patient & Family Engagement and Quality & Safety
- Elevated the family experience by presenting parent and patient perspectives at Grand Rounds and State of Safety forums, speaking with medical residents and helping shape the transition from pediatric to adult care.
- Ensured the patient experience remains at the heart of Cleveland Clinic Children's by advising on the design of outpatient and inpatient spaces, patient ID tools, and nutritional services to create a more welcoming and intuitive environment for families.
- Spearheaded high-impact engagement initiatives, including a peer mentorship program, monthly educational communications ("Pearls of Wisdom"), and patient activity materials to deepen family and caregiver involvement.
- Extended the reach of Cleveland Clinic Children’s Healthcare Partners to all regional hospitals and family health centers, fostering deeper collaboration between families, staff, and leadership through virtual engagement and strategic roundtables.
- Championed patient safety at both the local and state levels, provided families with escalation tools through "Speak Up for Safety," and advised on critical committees to reduce readmissions and improve pediatric care standards.
Get Involved
Thank you for your interest in becoming a Cleveland Clinic Children's Healthcare Partner!
How do I get started?
If you're interested in becoming a volunteer and sharing your voice with Cleveland Clinic Children's, click the below link and complete the application.
After receiving your application, somebody from the Healthcare Partners leadership team will contact you for an interview. We’ll explore your interest in the program and how it aligns with our overall objectives.
Any questions?
If you have any questions regarding the process or would like to speak with someone prior to completing the application, please email ChildrensHealthcarePartners@ccf.org.
Resources
Resources for Families
Education
Social Media
Visitor Information
- Cleveland Clinic Main Campus Visitor Information
- Cleveland Clinic Children's Hospital for Rehabilitation Visitor Information
- Fairview Hospital Visitor Information
- Hillcrest Hospital Visitor Information
- Cleveland Clinic Shopping and Dining
- Cleveland Clinic Children’s Inpatient Hospital
- Cleveland Clinic Children’s Outpatient Center (R Building)
- Cleveland Clinic Children’s Hospital for Rehabilitation
Support Services
- Art & Music Therapy
- Child Life Services
- Ronald McDonald House Cleveland
- Ronald McDonald Family Room at Cleveland Clinic Children’s
- Red Treehouse (Ronald McDonald Family Resource)
- Support Groups
Amenities at Cleveland Clinic Children’s Outpatient Center (R Building)
- 15-minute pick-up/drop-off parking
- Family changing rooms
- Kid friendly menu at the ouR Café
- Integrative Medicine
- Lab with specially trained pediatric phlebotomists
- Lactation rooms
- Pharmacy
- Recognize a Caregiver (Caregiver Celebrations)
- Valet parking
