Quality Care at Mercy Hospital
Cleveland Clinic believes in providing quality of care information to patients and the public. As a non-profit hospital and responsible member of the community, you should know how we are performing. These Quality Performance Reports show how Mercy Hospital has been doing at providing the right care for specific common conditions. Information about surgery and how patients view their experiences at Mercy Hospital is also included. Click below for data and details:
- Heart Attack
- Heart Failure
- Stroke
- Pneumonia
- Infection Prevention
- Patient Safety
- Chronic Obstructive Pulmonary Disease
- Coronary Artery Bypass Grafting
- Patient Safety
Mercy Hospital’s Quality Report
Cleveland Clinic reports data on outcomes, volumes, and surgical and medical trends as well as a review of new medical technologies and innovations. This popular series of books is used by consumers and referring physicians to make informed decisions when choosing or recommending a specialist for medical or surgical care.
How were these quality indicators selected?
The Joint Commission, the Centers for Medicare and Medicaid Services and National Quality Forum have defined and endorsed certain quality indicators and safe practices to allow hospitals to be compared “apples to apples.” The Quality Report is “open,” meaning anyone can see how the results were obtained.
Does this quality report include data about individual physicians?
No. We are publishing hospital data only.
Why is Cleveland Clinic publishing its quality data?
We like what open reporting does for you. We believe that you should know how we are performing. We want patients and families to have better information about the quality of healthcare in Cleveland.
We also like what open reporting does for us. We have found that public reporting has helped us document our care more carefully, obtain more valid data and continually improve patient care.
We like what open reporting does for hospital care. We hope that our quality report will contribute to a better understanding of how to assess, report and improve hospital quality.
What does “risk adjusted” mean?
Risk adjustment takes into account differences in patient and procedure risk factors, so that comparisons are more meaningful. Risk adjustment allows for comparison of actual performance with predicted performance, based on the average U.S. hospital.
The risk of a complication or death varies by patient and by procedure. For example, an older surgical patient who has other illnesses such as kidney failure and diabetes is at greater risk of developing complications than is a young, otherwise healthy patient.
How often will the data in this report be updated?
This report will be updated quarterly, or as new data becomes available.
Award-Winning recognition
- American College of Surgeons Commission of Cancer Outstanding Achievement Award
- Gold Level AORN Go Clear Surgical Smoke Free
- Stroke Gold Plus Honor Roll: Target: Stroke Elite Plus and Target: Type 2 Diabetes
- Three Star First Steps for Healthy Babies Program
Accreditations & Awards
Mercy Hospital currently holds the following accreditations and awards:
- Joint commission of Healthcare Organizations
- American College of Cardiology Cardiac Cath Lab PCI Accreditation
- American College of Surgeons Committee on Trauma Level II Trauma Center
- Joint Commission Primary Stroke Center
- American College of Radiology Breast Imaging Center of Excellence Accreditation
- American College of Surgeons Commission on Cancer Accreditation
- American Association of Cardiovascular and Pulmonary Rehabilitation Accreditation
- American Academy of Sleep Medicine
Nursing Recognition
The nurses at Cleveland Clinic Mercy Hospital are proud to be on the Journey to Magnet Excellence®. Hospitals seeking to create and sustain a culture of excellence may embark on the Journey to Magnet Excellence®. The process involves a self-assessment of the organization’s performance against the the American Credentialing Center’s Magnet Recognition Program®; this designation validates our commitment to creating a sustained culture of nursing excellence and is recognized nationally as a gold standard of patient care. During the process between self-assessment and site visit, the hospital has an opportunity to transform and embed their culture with the principles of nursing excellence.
Nursing at Mercy Hospital
Nurses at Mercy Hospital exemplify the mission of Cleveland Clinic and the Magnet vision. Our team of patients, families, and each other remain at the forefront of our practice. Our nurses are grounded in proven principles and continually strive for discovery and innovation through evidence-based practice and nursing research. Nurses at Mercy Hospital are invested in their commitment to safe patient care and have contributed through shared governance to the achievement of numerous nursing and hospital-wide recognitions.
Who We Are
Cleveland Clinic Mercy Hospital is a 476-bed, non-profit hospital in Canton. Founded in 1908 in partnership with the Diocese of Cleveland, the original Mercy Hospital had 18 beds and was located in President William McKinley’s former home. In 1950, the Timken Foundation of Canton donated the Timken mansion and land on 12th Street, allowing the hospital to relocate and expand to 72 beds. Over the years, further expansions have taken place, including the addition of urgent care centers in Carrollton, Jackson, Massillon, North Canton and Plain. In 2021, Mercy Hospital joined Cleveland Clinic, as a member of the organization, Mercy Hospital strives to provide the highest level of nursing care while retaining its faith-based identity through ongoing partnership with the Sisters of Charity of St. Augustine. The hospital offers quality medical care, cutting-edge technology and advanced research and surgery, serving Stark, Carroll, Wayne, Holmes and Tuscarawas counties as well as additional areas in Southeastern Ohio.
Our nurses take pride in servicing their hospitals and clinic-based patients as well as their local and international communities. The nursing staff at each location reflects the communities they serve and positions them to provide comprehensive, culturally sensitive care to meet their patient’s individualized needs.
Professional Practice Model
The Zielony Institute Nursing Professional Practice Model is a visual representation of the values, organizational structures, and processes that provide a unifying framework for the practice of nursing at Cleveland Clinic. Our nurses use the model to guide their nursing practice, ensuring the highest quality compassionate care. The model’s concepts of Professional Governance, Team of Teams, Strategic Leadership and Engagement are overarching themes that support the daily work of nurses. Nurses work within the components of quality & safety, relationship-based culture, professional practice and development and research, EBP & innovation to deliver world-class care.
Shared Governance at Akron General
Shared governance is an empowering organizational model that creates a structure for shared decision-making in the clinical care of patients. Shared Governance gives nurses across all care settings a voice to affect their practice, and the care provided for patients. It supports a culture of partnership, equity, accountability, and ownership which enhances nursing satisfaction, retention, patient satisfaction, and quality outcomes.
When granting Magnet® recognition and Pathway to Excellence® program designations, the American Nurses Credentialing Center considers how well the principles of shared governance are implemented throughout an organization.
