Cleveland Clinic physicians in Florida practice at our state-of-the-art, medical centers that integrate clinical and hospital care with research and education. Cleveland Clinic in Florida specialists provide services to patients from all over the United States, as well as Latin America and the Caribbean.



Whether you’re an existing patient or you wish to become a patient of Cleveland Clinic in Florida for the first time, we make it easy to access our world-class care through our Central Appointments Department.

Making an Appointment

Our Central Appointments Department will facilitate your visit from start to finish allowing you to:

  • Schedule or confirm appointments with Cleveland Clinic physicians in Florida.
  • Register prior to your actual visit. Provide your insurance information by phone, and a staff member will obtain the necessary verifications before your appointment.
  • Expedite the authorization process by helping you identify what type of insurance authorization may be required, and work with your insurance carrier to obtain approvals prior to your visit, whenever possible.
  • Obtain information on Cleveland Clinic in Florida and provide answers to many of your most common questions, such as:
    • How to reach the facility.
    • Whether you should see a specialist, and what type of specialist you should see
    • What types of insurance are accepted.

Designed to make your experience with Cleveland Clinic in Florida as convenient and pleasant as possible, the central appointments center can help reduce time spent coordinating all your appointments allowing you to focus on your health.

Please plan to arrive 15 minutes early for appointments, 30 minutes early if you are a new patient.

Making Appointments Online

You may also initiate an appointment online. Simply enter the requested information and click the “Send Appointment Request” button. A Cleveland Clinic representative will call you to schedule your appointment.

You will receive an automated reminder telephone call a few days prior to your appointment.

What to Bring

Please be sure to bring the following items to your appointment:

  • Your insurance ID card and photo ID card
  • Any co-payment due at the time of service
  • Any outside test results you would like reviewed by your physician
  • An updated medication list
  • Any forms your physician may need to sign
  • Referrals or authorizations from outside PCP (primary care physician) for any testing or specialist appointments
  • EXPRESS REGISTRATION for hospital outpatient procedures or tests (i.e. Radiology, Endoscopy/Colonoscopy): please be sure to stop at the CLINIC check-out desk to pre-register
  • Requests for medication refills, including mail order pharmacy needs

Medical Records

Insurance & Billing

Express Care Clinics

Express Care Clinics

When you're sick with a cold or your child has an ear infection, Cleveland Clinic in Florida is here to help. At our Cleveland Clinic Florida Express Care® Clinics, you can get walk-in convenience and the treatment you or a family member needs as soon as possible from our board-certified physicians, nurse practitioners and physician assistants. No appointment is necessary, and we offer convenient locations throughout South Florida.

Our Express Care Clinics provide easy access to cost-effective treatment for common medical issues including:

  • Cold, cough, and flu symptoms, viral infections
  • Conjunctivitis (pink eye)
  • Diarrhea
  • Earache
  • Headaches
  • Insect bites and stings - including tick bites
  • Minor aches and pains (without serious injury)
  • Minor burns
  • Minor injuries - sprains, strains, minor joint pain
  • Nausea, vomiting, diarrhea
  • Sinus infection
  • Skin injuries not requiring stiches
  • Skin rashes - poison ivy, ringworm, shingles, scabies, impetigo
  • Sore throat
  • Sports physicals
  • Sexually transmitted infection
  • Urinary tract infections

*If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone, or other serious problems, please go to the nearest emergency department or call 911.

**Express care is not the right choice for wounds needing stitches or excessive bleeding. An urgent care facility can provide care for wounds requiring stitches, injuries requiring imaging or an EKG.

Method of Payment

Most insurance plans are accepted. Payment, including co-pays, will be required at time of service.


  • Weston Hospital
  • Health and Wellness Center, Palm City
  • Express Care Online

    Express Care Online

    What We Offer

    MyClevelandClinic™ is online medical care built for the way you live today. It’s a simple, affordable service that lets you see a provider whenever, however, wherever you want to, online or by mobile app. Once you’re connected, your provider can review your history, answer your questions and at their discretion diagnose, treat and even prescribe medication. If you receive a prescription, we’ll send it straight to your pharmacy.

    The service is available to anyone over the age of 18 years old and children between the ages of 2 and 18, accompanied by a parent or guardian.

    If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or 911.

    Conditions Treated

    Express Care Online current services cover the following acute care conditions:

    • Allergies (seasonal) 
    • Asthma (adults only) 
    • Back strains and sprains 
    • Bronchitis (adults only)
    • Conjunctivitis (pink eye) 
    • Cold, cough and flu symptoms
    • Covid-19 screening
    • Minor burns or lacerations
    • Painful urination (adults only)
    • Rashes
    • Sinus infections
    • Upper respiratory illness
    • UTIs (adults only)
    • Acute vaginitis (adults only)
    • Acute cystitis (adults only)

    How can Express Care Online benefit me?

    • Mobile or web
    • Less waiting
    • No travel or parking
    • Save 2-3 hours
    • Convenient prescriptions
    • Available 24/7

    Cleveland Clinic and Online Care Group Providers

    Online Care Group is a primary care practice with a national network of US-based clinicians that provides online clinical services 24/7. They are backed by the resources of the world-renowned Cleveland Clinic, should you require additional care.

    Method of Payment

    Several health insurance companies currently cover the telehealth sessions like a regular office visit. Patients can also pay for their visit through cash, check, credit and debit cards.

    Smartphone or Tablet Apps:

    Get iPhone/iPad/iPod App
    Get Android App

    Laptop or Desktop Website:

    See a Provider Now