Colleen Coleman, CNP
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2017
Education & Fellowships
Graduate School - Ursuline College
Family NP
Pepper Pike,
OH
2007
Undergraduate - Case Western Reserve University School of Medicine
Cleveland,
OH
1996
Certifications
- Family Nurse Practitioner
153 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.4 | |
| Courtesy, Respect & Concern | 4.5 | |
| Patient Rating of Doctor | 4.4 |
16 Patient Comments
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Reviewed on Sep 13, 2024
Colleen listened to me. My symptoms were not severe, but they were lasting for a while. She agreed that I should be treated.
Reviewed on Aug 5, 2024
Colleen was polite, thorough, and communicated well. I thought she was efficient to make sure the correct prescription was submitted to the correct pharmacy.
Reviewed on Jul 22, 2024
I needed a follow up chat to switch my antibiotic and the care provider was not comfortable doing this. I also also had an additional medical issue going on. An in person visit does provide more options for something like this. She did the best she could.
Reviewed on Jul 19, 2024
She really listened to me about my medical condition. And when I asked for the medication I previously used to help my condition. She prescribed me the medication I needed.
Reviewed on Jul 19, 2024
My audio and video visit was more successful than my primary doctors PA.
Reviewed on Jul 3, 2024
She was very clear and thorough in her explanations. I especially liked that she outlined exactly what to do for treatment as well as next steps.
Reviewed on May 17, 2024
She was excellent !
Reviewed on May 13, 2024
Provider didn't seem to want to listen to my concerns. She seemed like she wanted to hurry and end the call. She also did a poor job of explaining exactly what was happening. She did seem sure of her diagnosis. I wasn't confident in her care or that it was the right diagnosis. I felt like my child and our concerns were a bother to her.
Reviewed on Apr 27, 2024
The provider did as much as she could and was allowed. But she isn't allowed to do much. "Take Advil." That's about it. She was very nice. But she could not help much. She should be able to order an MRI.
Reviewed on Mar 1, 2024
The prescription was submitted to my pharmacy but it had 2 sets of instructions and the pharmacy would not give it to me. They tried to call CC and left a message. I called CC and the lady I spoke to helped a lot. She transferred me to a message machine and apparently the message got through to the doctor. This was late afternoon on a Friday and I was worried I would not be able to get my prescription till the next week. The care provider did contact the pharmacy again and give the correct instructions. I went back to the pharmacy before they closed and got the prescription.
Reviewed on Feb 2, 2024
I was very impressed with the ease of the process, and especially with the care of the provider. I wish these comments could be shared with her, because she was excellent.
Reviewed on Dec 23, 2023
I had a positive Covid test. She was very professional and caring
Reviewed on Dec 22, 2023
She was very professional and helpful.
Reviewed on Dec 9, 2023
She hung up on me and would not listen to my concerns or past history
Reviewed on Nov 17, 2023
She was wonderful and gave me excellent advice regarding the pain in my legs.
Reviewed on Nov 17, 2023
Even though I struggled with Zoom, the doctor gave me excellent advice and I followed up at an urgent care. Very much appreciated her advice and sincere concern.