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Education & Professional Highlights
Education & Fellowships
Graduate School - Gannon University
Erie, PA USA
Undergraduate - Gannon University
Erie, PA USA
- Physician Assistant
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
136 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.8|
|Patient Rating of Doctor||4.8|
14 Patient Comments
Reviewed on Nov 24, 2020
Dr. Freeland was very good in addressing my problem and providing me with the information to treat the problem.
Reviewed on Nov 19, 2020
Katie is very helpful and empathetic. I often have felt judged or misunderstood by other doctors when I discuss mental wellness and anxiety issues. others are understanding to a point. Katie totally gets it and seems to be knowledgeable. I only wanted to discuss my current needs with her and not first available practitioner
Reviewed on Oct 26, 2020
Katie was excellent. great bedside manner. treated me like I was the most important patient and answered many questions. so glad I got to meet her and she referred me to a primary care doctor that I desperately need. looking forward to seeing her again at well visits
Reviewed on Oct 21, 2020
I really liked this doctor!
Reviewed on Sep 17, 2020
This was one of the best appointments I've ever had. Kathryn Freeland took time to explain everything, when I expressed my concerns about two of the medications I had been taking. She solved a problem that I had complained about on my last visit to a Dr. at Cleveland clinic. I was extremely happy with the visit and with her.
Reviewed on Sep 16, 2020
I could not be happier. The PA listened carefully and really heard my concerns. Went over my existing meds and gave a prescription for my most pressing complaint. She answered all my questions completely, explained so I understood. She set me up with referrals to three other departments that I needed. She was caring, compassionate, professional and friendly. I would not hesitate to recommend her. Head and shoulders above the (non-Clinic) doctor I've seen for years.
Reviewed on Aug 27, 2020
Thought the provider was knowledgeable what other checks should be done and did them.
Reviewed on Aug 4, 2020
Kathryn Freeland was very professional and so easy to talk to. She took the time to answer all my questions. Kathryn went over all my medications and asked it she can help me with any other issues. I usually get the so called " White coat syndrome" when going to the doctor, but not this time. Kathryn made me feel very comfortable. Thank you.
Reviewed on Jun 30, 2020
Preferred in-person visit, but it's so difficult getting in to see my Dr or her PA, that I had to take a virtual visit due to the pain I was currently after a visit to urgent care
Reviewed on Jun 25, 2020
my appointment was changed several of times due to CV-19. there needs to be a direct line to the Dr office instead of going through the central phone number
Reviewed on May 29, 2020
I was very impressed with the provider! She seemed very genuine and knowledgeable, professional yet personable! Would definitely use her again! Thank you!
Reviewed on May 13, 2020
The provider was knowledgeable; however, in hindsight, I didn't need the appointment. I suspected my dry cough was due to allergies. Once she told me to try Flonase, I haven't had any issues with the coughing.
Reviewed on May 9, 2020
First time using this service. I was very pleased. Suggest setting up the profile first before queuing for a provider.
Reviewed on Mar 15, 2020
This was my first evisit and it was actually really neat. The Dr was very nice and calming as I was a little panicky due to signs of covid19. Very professional with great bedside manner.
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