Michelle Lard, CNP
Primary Location
Cleveland Clinic Main Campus
- Appointment:
- 216.444.6771
- Desk:
- 216.445.7483
- Fax:
- 216.636.3131
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2006
Education & Fellowships
Graduate - Kent State University
Kent,
OH USA
2006
Undergraduate - Ursuline College
Pepper Pike,
OH USA
2000
Certifications
- Adult Nurse Practitioner
Specialty Interests
Care of patients with chronic kidney disease, hypertension, are of kidney and pancreas transplant recipients and kidney donors
144 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.9 | |
| Listens | 5 | |
| Courtesy, Respect & Concern | 5 | |
| Knows Medical History | 4.9 | |
| Time Spent with Patient | 5 | |
| Patient Rating of Doctor | 4.9 |
4 Patient Comments
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Reviewed on Oct 10, 2018
I have visited with my provider since before I had my transplants 11 years ago. Everyone I have dealt with since then has been very helpful and given excellent advice. My overall care has been exceptional.
Reviewed on Oct 10, 2018
Although this was a routine exam, the provider always asks and listens to any health questions that I may have.
Reviewed on Aug 15, 2018
I waited almost an hour and a half after my appointment time to see this provider. when she comes in the room she doesn't even introduce herself to my fianc (which is whom I donated my kidney to). Then she had possible concerns for a UTI, she took a urine sample that day, and then never posted or contacted me concerning the results.
Reviewed on May 25, 2018
We live 2 hrs away & CC has usually been very good to keep all appointments & waiting times to a minimum. The last 2 times I have had to wait over an hour to see the DR (because of emergencies) and then my results were still not done by the time I seen her. So nothing could be explained. Dr Laird is a sweetheart & takes time with each person. Just wish the wait wasn't as long & the results could have been in by the time you see the Dr.