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Department Mellen Center
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Consultation and Long-term Care
  • Lumbar Puncture (Spinal Tap)
View all 2 Treatment & Services +

Specialty in Diseases & Conditions

  • Acute Disseminated Encephalomyelitis (ADEM)
  • Devic's Disease (Neuromyelitis Optica)
  • Multiple Sclerosis
  • Neuroimmunology
  • Optic Neuritis
  • Transverse Myelitis
View all 6 Specialties +


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About Adrienne Boissy, MD, MA

Adrienne Boissy, MD, MA, is a staff physician at the Cleveland Clinic Mellen Center for Multiple Sclerosis with a secondary appointment in the Center for Bioethics.

As part of her clinical work, Dr. Boissy focuses on ethical issues in neurological disease. She has been published in Neurocritical Care, AAN Continuum and Neurology regarding the humane treatment of critically ill patients and communication challenges in clinical practice. In particular, she has a special interest in the words clinicians choose when conveying information, and the risks and ethics of what she calls “therapeutic mislabeling” versus truth telling.

Dr. Boissy was awarded a Sylvia Lawry Fellowship grant from the National Multiple Sclerosis Society and an Arnold P. Gold Foundation grant for humanism in medicine. She also serves on the editorial board of the National Multiple Sclerosis Society’s Momentum Magazine.

Dr. Boissy also is a Harvard Macy scholar. She has spoken extensively around the country about the patient and provider experience and the impact of effective communication on both.

Dr. Boissy serves as Chief Medical Officer for Qualtrics, focused on measuring patient experience in the healthcare setting. Prior to this role she served as Chief Experience Officer at Cleveland Clinic. She led the Office of Patient Experience and its initiatives to improve the patient experience across Cleveland Clinic health system. She also previously served as the Medical Director of the Center of Excellence in Healthcare Communication. Her team created a comprehensive program to strengthen physician and provider communication skills throughout Cleveland Clinic and trained more than 4,000 staff physicians and house staff.

Dr. Boissy attended Boston University and worked in neurobiological research at Brigham and Women’s Hospital, Boston. She completed her medical school training at Pennsylvania State University College of Medicine and finished her neurology residency and neuroimmunology fellowship at Cleveland Clinic. She completed a master’s degree in bioethics from Case Western Reserve University, Cleveland.

Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Case Western Reserve University School of Medicine
Cleveland, OH USA

Fellowship - Cleveland Clinic
Cleveland, OH USA

Residency - Cleveland Clinic
Cleveland, OH USA

Internship - Cleveland Clinic
Internal Medicine
Cleveland, OH USA

Medical Education - The Pennsylvania State University College of Medicine
Hershey, PA USA

Undergraduate - Boston University
Boston, MA USA


  • Psychiatry and Neurology - Neurology

Specialty Interests

bioethics in neurology, enhancing patient & employee experience, Multiple Sclerosis, Neuroimmunology

Awards & Honors

  • 2006-2008   Sylvia Lawry Physician Fellow, National Multiple Sclerosis Society
  • 2005-2006   AAN-sponsored Neurology Resident Elective in Clinical Ethics, Washington DC.
Research & Publications

Research & Publications

See publications for Adrienne Boissy, MD, MA.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 1/4/2018, Dr. Boissy has reported the financial relationships with the companies listed below. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Consulting and/or Speaking. Dr. Boissy receives fees of $5,000 or more per year (or, in rare cases, equity or stock options) as a paid consultant, speaker or as a member of an advisory committee for the following companies:

  • Philips
  • Unum Group

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

49 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

13 Patient Comments

Reviewed on Jun 28, 2023

Dr. Boissy is a wonderful doctor. She is so knowledgeable, kind and caring. She listens to your concerns and is so helpful with solutions. Dr. Boissy spends the amount of time that you need. I never feel rushed. She is exceptional and the Clinic is so fortunate to have a doctor of this caliber.

Reviewed on Jun 26, 2023

Dr. Boissy makes the appointment procedure seamless.

Reviewed on Jun 26, 2023

Dr, Boissy, always listens to my concerns of the progression of my MS journey. We discuss these concerns. I feel very much at ease speaking with her about monitoring and counter measures I can engage in to make the best/and or minimalize how my body's progression continues to evolve. I am thankful she is my doctor.

Reviewed on Jun 8, 2023

Dr Boisy really seems to care about her patients and their care.

Reviewed on Apr 6, 2023

Dr. Boissy is very thorough with her attention to her patients care. This is a very comforting aspect of her personality and demeanor as a doctor.

Reviewed on Apr 6, 2023

Dr. Boissy is THEE BEST!!!

Reviewed on Apr 3, 2023

I appreciate Dr. Boissy's direct and thorough answers and explanations. She recognizes my communication preference and meets that.

Reviewed on Apr 3, 2023

The doctor was very thorough in her questions and responses and she asked insightful questions. The doctor was able to express and explain things to me which my 3 prior neurologists had not. I was very impressed and am looking forward to working with this new doctor.

Reviewed on Feb 8, 2023

Dr Boisey is an amazing Dr who always listens and does what's best for you!

Reviewed on Feb 7, 2023


Reviewed on Feb 7, 2023

She is an awesome doctor, love her

Reviewed on Feb 6, 2023

Dr. Boissy was very personable and professional. She listened to my concerns, answered my questions and gave me more guidance than any medical provider I've ever seen. I appreciate the heart and knowledge she puts into her work.

Reviewed on Oct 5, 2022

I was very pleased with the Cleveland Clinic, and liked Dr Boissy Very Much!!!

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